TripAdvisor Traveler Rating

This trip was booked by my travel agent and was hands down one of the best Solo trips I have been on. The resort wasn’t as crowded as other resorts I have been on. The staff and guests were friendly and nice. I did not feel like I was on a solo trip because I always had someone to talk to. Entertainment was great and they made my birthday feel special by singing to me and taking shots with me I will definitely go back.

We recently stayed at Pineapple Beach Club Antigua for a special trip with both our partner and family, and overall had a very enjoyable experience. Our stay did start off a bit underwhelming. The initial room had a musty smell and felt quite worn down, which was not what we expected for such an important trip. However, after contacting reception, we had the pleasure of working with Dalia, who was absolutely wonderful. She was kind, understanding, and took our concerns seriously. Within an hour or two, she was able to move us into a different room without any issues. Her professionalism and care truly turned our experience around, and we are very grateful to her for that. In terms of the resort itself, the rooms could definitely benefit from updates, as some areas feel dated. The food was also somewhat inconsistent, and as someone with a dairy allergy, it was challenging at times since allergens were not clearly labeled. This made dining a bit stressful, as I often had to guess what was safe to eat. That said, what truly makes this resort stand out — and what elevated our stay to a 4-star experience — is the staff. The vast majority of the team was warm, welcoming, and genuinely attentive. There were only a couple of interactions during our week-long stay that were less than ideal, but they were far outweighed by the many positive ones. We’d especially like to recognize a few individuals who made a lasting impression: Jo-Ann at the omelette station each morning, Natalia with room service, Clementina, Annetta, and Renee at the coffee shop, Morva at the Orchid and Pineapple Grill restaurants, Anderson, Kareem, and Clinton who assisted us with transportation to and from our rental car, and Antoinette, Vernice, Dalia, and Donna at reception, all of whom were incredibly helpful and attentive throughout our stay. Overall, while there are areas for improvement—particularly with room updates and food/allergen transparency—the staff’s kindness and dedication made a meaningful difference in our experience. With a few upgrades, this resort has the potential to be truly exceptional.

Had an excellent time. Andy was the best. Atmosphere was beautiful and stay was exceptional. Highly recommend.

We loved Pineapple Beach Club! The rooms are clean, beach is white sand and the ocean is warm. We each had a spa treatment and the staff there were amazing. There were many restaurants to try and the food was so good. We enjoyed our time there so much we are going to go back next year. I highly recommend this resort!

Firstly, this is a wonderful complex set around a stunning Caribbean beach, lovely pools, gardens & so many places to relax, no issue with beds & shade. Our Garden/sea room view room was perfect, with a spacious terrace, chairs, table & a sofa bed. I would say however that it was the 3rd attempt as the other 2 rooms were tired & had some fundamental issues. Thankfully reception staff were excellent in resolving our issues. Some of the complex is clearly in need of an upgrade. But there are some 'buts'. The all inclusive offering is disappointing - the food is at best average, even in the a la carte restaurants - they offer steak, but the cut of meat was poor & they would never prepare it as requested. The Topaz buffet restaurant overlooking the sea is stunning, but the food is left to stand far too long before replenishing. The guy on the steak station was clearing down at 7.20 despite the restaurant being open until 9.30, very shoddy service. Egg station staff at breakfast were excellent though. The drinks offering is poor - there are 2 house reds to choose from, the Cabinet is in our view un-drinkable & the Merlot just about - they don't change, so if you really like your red wine, be prepared to pay $45 per bottle. The cocktails are poor, hurriedly thrown together - they don't resemble what you would order in a good bar. Their attempt at a marguerita was abject, no salt in the rim of the glass... In the main, the staff in the restaurant & around the place are friendly & helpful. We couldn't say this at the bar however - they serve your drink, that's it, no friendliness or bon ami! You just don't expect this in the Caribbean! The entertainment is not for us - it's cheap, tacky & lacking in Caribbean charm - we didn't travel all that way to listen to half drunk shouti & sadly out of tune karaoke shoe offs! The DJ when on is quite unbearable, you can't hear yourself speak. It's disappointing that there isn't another bar with soft jazz or reggie music that you could enjoy after dinner. We escaped to a quiet area most nights. All that said, we enjoyed our holiday despite the buts, the place is so stunning. Special mention to Renee at the coffee shop & Catrice in the Topaz, along with wonderful service, they absolutely showcased the Caribbean charm you would expect.