Divi Dutch Village reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 4.0

397 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Amazing all inclusive experience

Jillian L on Jul 07, 2024

5/5 For this hotel. It was clean, close to airport, friendly staff and great food! Did all inclusive and was happy with it. It gave us access to 3 resorts and its restaurants. The drinks were really good unlike typical all inclusive that water drinks down. Nightly shows were nice and late night food available until 1am. I liked the Divi Dutch because it was quiet at night. Also my 1 bedroom suite was amazing!!

TripAdvisor users rated this property 1 out of 5

Beware: Black Mold

Brian B (Sharpsburg) on Jun 19, 2024

BEWARE…Black Mold in many rooms at the Divi Dutch!!! When we checked in, we seen there was a water leak on the ceiling in our bedroom. Reported this leak several times, finally maintenance came on 3rd day and said someone from outside of DIVi would need to fix it. It was never fixed, and we prayed it wouldn't get any worse. We also found black mold around this leak area next to the removable ceiling tile that seemed to be painted over, but the black mold still managed to seep through. . We asked front desk for a different room, and were told there were no other rooms available. We were there for 2 weeks, only had our unit cleaned 4 times (not very good cleaning-left the dirty towels on bathroom floor and in the shower, never was picked up and trash still left in garbage cans in kitchen and bathroom). Went several days with no clean towels. We called for clean towels and someone would bring some towels a couple of evenings later. We have been members with RCI for close to 20 years, this is the worst resort we have ever stayed at. We stayed other Divi’s in Aruba in the last couple of years, we were shocked at how bad the up keep was with property. I totally agree with about the staff, the front desk was not helpful at all. Other staff not very friendly. On a positive note, the shuttle service was good to and from the other Divi’s.

TripAdvisor users rated this property 1 out of 5

Black Mold, Filth, Horrible Management

SoBeMeetsAruba5star (Short Hills, New Jersey) on Jun 13, 2024

Always had loved and recommended the Divi resorts in Aruba. However, there are some major differences and our past favorite DiviDutch is now uninhabitable for us, and anyone who can't stay in a room filled with Black Mold and who desires a fully cleaned room. Pools are all good, and the beach at Divi All Inclusive is one of the best on the island. Management, especially front desk staff, are the least helpful and friendly you'll find on the island, and they appear as they are miserable all the time. A couple of front desk people confided/admitted that things have gotten worse due to new policies, but couldn't elaborate. One huge policy change for the Divi Dutch is that they no longer will allow non-AI guests to buy a dinner ticket to eat at one of their on-site restaurants that are AI. The only food choices are 2 pool snack bars, Mulligans (which has gone downhill over the last 5 years), and Windows on Aruba, which is now trying a Mesa Latina concept on specific days. Note that the staff beyond management is usually very nice. Also, pics are old, the Tam & Dutch beach is no longer... just rocks and a few chairs, you'll need to walk to DiviDivi AI for a beautiful beach.

TripAdvisor users rated this property 4 out of 5

Great trip! Will return!

K M on May 07, 2024

The stay at Dutch was great! No major complaints. The staff was super nice, rooms super clean. The shuttles between resorts is very convenient and we never waited more than 2 minutes. I do wish the pools were open longer 9am-8pm should be reversed 8am-9pm. Tips for first timers: 1) bring refillable thermos cups to keep your drinks cold. Soooooo many people brought them from home (you can buy at gift shop in a pinch) and refilled ANY type of drink into their cups at the bars. 2)if you are all inclusive: try to download the Divi Tamarin /Aruba app before you leave. You need that app to arrange your dinner reservations 48hrs prior. The app can put an alert on your phone in case they get cancellations last minute - you can try to book that what but you have to hawk your phone a bit. One of the restaurants (The Palm Grill) is closed for renovations/revamp so your choices go down to :Ginger, Paparazzi, The Red Parrot and The Lime. The buffet is always available if you get shut out of the sit down restaurants. Waitstaff at all bars and restaurants very nice and appreciative of gratuities left for them. Ling & Sons supermarket is a 15min walk and is huge, has everything you could want/need if you’re cooking or just need snacks. Used ABC Tours and they were fantastic for a half day Natural Pool /Cave trip. I WILL BE BACK, NEXT TIME WITH THE KIDS!!

TripAdvisor users rated this property 2 out of 5

Place was ok !

peter g (Hewitt, New Jersey) on Apr 29, 2024

I would never go back to Divi Dutch Village ! They don’t even greet you with a cold drink ! Room has frig . They should put some water in it , bartender at pool with side bar not friendly ! Gad to wait 15 min with my wife after that we got out at waited again at bar for drink ! Toilet bowl leaked when flushing it , had to put towels there!

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