TripAdvisor Traveler Rating

Excellent location, right on the water for ocean view and pool view rooms seemed just as nice. Food, from the buffet style to the specialty restaurants (The Red Parrot being the best), was excellent. Special shout out to Nelson at the buffet who was on point and had our espressos and hot sauce waiting at "our" table every morning. All of the staff was excellent but Nelson set the bar. Take the sub tour while you are here.

I’m here right now for 7 more days with my family. Too bad for us.?? First of all, the staff SUCKS! They are not efficient or friendly for the most part, They are over worked and underpaid. I say that because if they got paid well, it would be a friendly environment. The building is in need of a facelift badly. Not very appealing over all. The main pool is very small and in the middle of the resort as the main attraction. There is very little to do of my interest. The entertainment is a joke. The FOOD is AWFUL!!!! For the price we paid, you would think it would be amazing. Flies were everywhere at the buffet. The QUALITY of the food is VERY POOR. We were told that we have to make a reservation every day to eat a the few restaurants there. Not sure what the food is like yet. I’m thinking probably sorry as well. I feel like we’re going to starve unless we go to get food off the resort, which unfair to us. We paid way too much to spend more money to eat. The Beach has huge rocks lined all the way down it. So we can’t enjoy lying on it or walking on it. We have to be driven to the neighboring resort to enjoy their beach. What kind of mess is that? OMG there was a bad septic odor lingering at the back of the building. The plants and shrubs need attention. There are No beautiful,, colorful flowers anywhere. Construction is going on for a new restaurant or something coming, which is inconvenient and unsightly. The room is ok but there is absolutely NO bottle water, drinks or snacks in the refrigerator. Matter of fact, there’s NO bottle water on the entire resort!!! I’m very disappointed in this place. We complained to management and they are doing nothing to appease us. DO NOT COME HERE!!!!! It is “The Worse” all inclusive resort I have ever experienced. I’m not writing this out of spike. I feel cheated out of my hard earned money and I don’t want anyone else to feel this way. Please take heed of my words.

My family and I visited the resort last week and had a grand old time. A ll staff were great and service was good. One person that really stood out was Ms. marina who took GREAT care of us during our breakfast and lunch. We bonded by the next meal. Ms. Marina was very attentive non intrusive and efficient in taking care of all the 7 of us. Greeting us each day with a big smile and professionalism with the genuine heart. First we met her i asked her if they had any hot sauce, she recommended the 'Papaya Hot Sauce" native to Aruba. I had never had that before and I love Papaya. It was delicious. Every meal period from there on the Papaya hot sauce was on our table(s). I am in the industry and this was Attention to detail and she definitely remembered each day. One day I asked her if they had fresh coconut water as my Mom and I love it as it is very healthy. There was no coconut water on the resort which was disappointing. Going the extra mile and way above and beyond, Ms. Marina got us coconut water the next day from her backyard. I was floored that she remembered and was very appreciative and excited as well. Needless to say, Ms. Marina made our stay one to remember in Aruba for all our family. Can wait to visit again next year! By the way ASK for Ms. Marina at breakfast and or lunch to take care of you. Plus if i remember correctly she is OFF on Tuesdays...... Thank you for Everything Ms. Marina samir

I am currently here for a family vacation for my mother’s 60th birthday. For a family of four I paid almost$ 9,000. The quality of the room is poor and in a terrible location. I feel unsafe and management and staff has not been responsive. I was supposed to have an ocean view room but I need binoculars ti see the ocean. The front desk staff Ronald was rude and dismissive. A total waste of money.

My husband and I stayed at the Tam for the first time for a week in July. We had THE BEST time! We were lucky enough to get an oceanfront room that went right out to the sandy beach (no rocks). We saved two chairs in the morning and then walked over to the Divi for breakfast. You can take a golf cart over but we liked the walk! It was about 15 minutes. The breakfast buffet was wonderful! So much to choose from. Our go-to was the omelet station with a side of bacon. You can go to Le Cafe at the Divi for excellent coffee and delicious pastries! We also liked the Divi better for the lunch buffet. Everyone was so kind and friendly. We got fresh towels from the towel hut each day (you just have to trade in your used towels). We mostly stayed at the beach but we also used the Divi Dutch Village pools that were right behind our room. The drinks were excellent. Bring your own reusable cup with a straw!! They will fill your own cup with your drink of choice. They give you a reusable water bottle but maybe bring your own Aluminum one to keep the water cold longer. Lots of ice and water stations! Make your reservations for dinner when you arrive. We just went to the concierge and she helped us! Each restaurant was wonderful- especially Pure Lime and the Red Parrot. The rooms do get sandy but they sweep and mop the floor for you each day which is so nice since daily housekeeping is a thing of the past in many places. Getting a taxi to and from the airport was very easy! We would definitely stay at the Tam again!