TripAdvisor Traveler Rating

My wife chose to celebrate our 25th wedding anniversary in Barbados instead of having a party. She explored numerous locations with various ratings and ultimately selected Waves. Right off the bat, it seemed that some of the travel ratings must be fake, as we didn’t encounter any issues with the staff. Everyone was courteous, even when they were clearly busy. Waves is a smaller hotel (around 70 rooms) in a less touristy part of the island. It has a quaint beach with roped off swimming area. It has an open concept and is very clean. Our room was awesome with a great view of the Caribbean. Staff were exceptionally nice and were ready to give advice about the surrounding area. If you require a taxi, they’re ready to assist. The breakfast buffet was great, with plenty of options. Between breakfast and lunch, you can grab snacks, salads, panini in the Kýma Coffee Bar. Lunch and dinner are a mixture of buffet and menu options, according to the schedule. The bar is open for most of the day, for those that wish to partake. If you do, the service was outstanding. I highly recommend the spa for anyone who loves to unwind. It truly enhanced our trip.

When we checked in there was a common theme of returning guests, when we checked out we honestly understood why guests keep returning. From the moment we arrived we loved the resort, our room was amazing, as was the food, drinks and service. All staff members were attentive and nothing was too much trouble. The beach is small but more than adequate for the number of guests, never had an issue getting sun loungers and the sunsets each evening were breathtaking.

This is by far the worst Marriott property we've ever visited. We spent a small fortune staying here over christmas break and are extremely regretful. From the lack of attentiveness, that they give to the guests to the sheer displeasure that the employees exhibit to their guests this All inclusive is definitely one that can be missed. Food choices were sub par, the omelet station chef grunts unhappily with any request for food. We were lectured while ordering tacos during lunch as they ran out of meat to serve when lunch started 20 min prior. During new year's eve, my family was accosted by a British lady, as there were severe delays with the seating. We ask the hotel staff to interject and remove her from the dining area so my family and I could finish our meal in peace, but they did not accommodate. Jackie the manager was pleasant but useless in providing any resolution to our predicament. We captured the entire interaction on video and plan to submit it to Marriott. Antwone the relations person was very friendly and Kendrick at the bar was also very pleasant. Everyone else was angry and displeased. Poor service, tired rooms, ridiculously small pool, and the sister property at Crystal Cove was worse than this.

We really enjoyed the location and friendly staff. Shout out to Kevin who always went out with of his way to be helpful. Our disappointment was with the restaurant service, staff was unorganized and we waited a very long time for our meals. We would stay there again despite the restaurant service. The spa was relaxing and the adult only side very enjoyable. Staff was so friendly that made our stay even better!! My traveler tip would be: bring water shoes for the beach the ocean is very rocky. Also, there isn’t a hotel store , so pack any medical needs or sundries. Tony&Toni

Positives - rooms are nice and clean, friendly staff. Negatives- food is woeful and service is extremely slow when there is no buffet. I would not recommend to go all inclusive. There are a number of dining options available and I would recommend eating elsewhere.