Dreams Playa Mujeres Golf & Spa Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

6987 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Roxanna made our TRIP!

nickpX5463ME on Dec 05, 2023

Had some issues with booking the hotel on a company card instead of a personal card but ended up sorting it out. Roxana the pool concierge MADE OUR STAY! She awaited us each morning knowing which cabana we wanted to book as preferred guests and reserved it each morning. When traveling with our newborn she made the entire trip so easy and seamless.

TripAdvisor users rated this property 5 out of 5

Dreams Playa Mujures Vacation

Andrew O on Dec 03, 2023

Raul and Alan gave us best service!!! Best vacation ever!!! We had a great time enjoying the beach and pools. They made sure to keep us hydrated with plenty of liquids and never had a cup empty. Plenty of tequila at anytime that is was needed. And possibly when it wasn’t needed!! Great trip.

TripAdvisor users rated this property 5 out of 5

Super Fun Vacation

Daniel M on Dec 03, 2023

Josue from Teens Club was super great! Very helpful! The restaurants was super good and the room service was fast! Beach was great with tons of fun activities. Me and my party spoke some spanish which made the trip much easier!

TripAdvisor users rated this property 1 out of 5

Not recommended

tepozan1999 (Dallas, Texas) on Dec 03, 2023

At check in we asked to not call us or look for us unless they needed something important. Next morning got a call at 9 am with a promotion. Woke all the kids and me up. First night went to the Mexican restaurant at 10:30 and asked for a hot sauce waiter said they didn’t have any because restaurant closes at 11so had to eat my tacos without sauce in Mexico. Lastly me and the kids had a weird itch for a couple of days, wife is thinking we had bed bugs. Will not recommend going there this is from someone who goes to Cancun 3 times a year.

TripAdvisor users rated this property 5 out of 5

Incredibly relaxing experience

676sydneys on Dec 02, 2023

Having the best vacation with friends! Alejandro Leon was an amazing server and was extremely attentive. We love him and can’t wait to come back to the pool tomorrow. Our whole dreams playa mujeres experience has been incredible and we highly recommend

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