Overview
Hilton Cancun, an All Inclusive Resort is for those seekers and explorers. Nestled between Cancun and the quiet fishing village of Puerto Morelos, it's an all-inclusive resort that feels like a lost paradise, a secluded escape with the perfect blend of Mexican heritage and modern sophistication. In this inspiring, vibrant oasis along the Caribbean coast, it's possible to be endlessly entertained and infinitely relaxed.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
715
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Garden view or
- No more than 3 guests in the room
- 1 king bed, or 2 queen beds
- Garden view or
- Minimum 1 adult, maximum 3 adults
- Maximum 1 child
- No more than 3 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Phone
- Safe
- TV
- Balcony
- 1 king bed, or 2 queen beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Phone
- Safe
- TV
- Balcony
- 1 king bed, or 2 queen beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Phone
- Safe
- TV
- Balcony
- 1 king bed, or 2 queen beds
- Resort view
- No more than 3 guests in the room
- 1 king bed, or 2 queen beds
- Resort view
- Minimum 1 adult, maximum 3 adults
- Maximum 1 child
- No more than 3 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Phone
- Safe
- TV
- Balcony
Amenities
Pool
Pool
Pool
Auma
Azulinda
La Churreria
La Luce
Sunan
Maxal
Maxal
Azulinda Market
Vela
Exterior
Location
Reviews
Bad cleanliness, food, drinks and worse service
Palash Bipin G on Apr 20, 2024
Cleanliness is a big issue here. The cutlery and the glasses on our table was dirty (so dirty that they didn't seem washed). The drinks smelled bad. The food and the drinks are below average. I do not think the chefs have tasted their own food. Limited options in drinks and the bartenders think too much of themselves. The service is even worse. Smaller portions meant that we had to order more than 1 main dish and we got a bad look from the server. They don't like it when you ask for an extra dip or salsa. Everything is about up selling right from check in to check out. The only saving grace here was Dulce Castro who was an amazing and lovely concierge.
Juan at the pool is amazing!
NorthStar53024370320 on Apr 20, 2024
Amazing hotel with great service! Juan at the pool was the absolute best! Very kind and attentive! He made sure we were taken care of and liked our spot!
Vacation Offers
-
Up to two kids and teens 17 years and under eat and stay for free with a minimum 3-night stay at select Hilton All-Inclusive Resorts in Mexico.
Cancun, Riviera Maya, Puerto Vallarta
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