Overview
The Iberostar Selection Cancun is an All Inclusive luxury hotel standing on one of the world's most spectacular white sandy beaches. Its cleverly designed architecture enables guests to enjoy spectacular natural views and benefit from the invigorating sea breeze. It's the only hotel in Cancun to boast an 18-hole golf course, a luxury spa, an innovative fitness centre, a spectacular convention centre with 4,550 sq. m of versatile space, divisible into 22 meeting rooms and with 10,000 sq. m of outdoor space for events and celebrations. The facilities at the Iberostar Selection Cancun also include seven spectacular infinity pools, a professional football pitch, two tennis courts, a buffet restaurant, a snack bar, five themed restaurants, a modern sports bar, an ice cream parlour, a smokers' lounge and Star Cafe. There is also an extensive program of leisure activities for all the family, as well as an aqua park.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
426
Inclusions
- Daily activities
- Round-trip airport transfers
- All gratuities
- Nightly entertainment
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Magnifying mirror
- Two phones with two lines
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with shower only
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Magnifying mirror
- Two phones with two lines
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Mini-bar
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Magnifying mirror
- Two phones with two lines
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Mini-bar
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Magnifying mirror
- Two phones with two lines
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Mini-bar
- Seating area
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Magnifying mirror
- Two phones with two lines
Amenities
Aerial
Kids Waterpark
Pool
Golf
Lobby
Spa
Spa
Location
Reviews
TripAdvisor Traveler Rating
Disgusting. Outdated. Not Even Close to 5 Stars. DO NOT STAY HERE if you're looking for a 5 star hotel
Traveler46809818848 on Jun 13, 2025
Iberostar Selection Cancun is an absolute disgrace to the term “5-star resort.”. I stayed here in March and it was a disaster from start to finish. This place falsely advertises itself as a luxury 5-star resort—that’s a joke. It was THE worst travel experience I've ever had. The food was absolutely vile. We tried to give it a chance, but every meal felt like reheated leftovers from a middle school cafeteria. It was so bad we ended up leaving the property just to find edible food. That’s not even an exaggeration. The only edible tasty meal we had was at the Hibachi restaurant which only opens on Saturdays and Sundays for guests. Then there’s the room situation, which was somehow worse. The rooms look like they were last renovated in 1993, and it shows. Filthy, beat-up furniture, crusty old faucets, chipped paint, cheap materials, everything worn down and outdated. Nothing felt clean. Nothing felt cared for. The master bathroom in our first room had no door, which we didn’t even realize was missing until we were moved to another room after the AC broke multiple times. The new room was no better—just a different version of the same mess. The guest bathroom sliding door broke and wouldn't move. They told us they would have to replace it with a brand new door and that it would be fixed while we were out. We came back at the end of the day around 6pm to get ready for dinner to find they had simply removed it entirely stating that they didn't have a replacement and it would take "days" to get a new door. Now we had two bathrooms and zero doors and privacy. Seriously, what kind of “5-star resort” operates like this? What a joke. I’m also a Platinum Elite IHG Rewards member, and even with that, I was “upgraded” to this trash room. If that’s what they call an upgrade, I can’t imagine what the regular rooms are like. They tried to smooth things over with offers of free dinners and spa credit—as if we wanted to eat more of that food. The only real fix here would’ve been a full refund and an apology. This place is rundown, dirty, and flat-out scammy. I wouldn’t stay here again if it were free. There is absolutely nothing 5-star about this resort. Don’t waste your money or your time—go literally anywhere else.
All inclusive with a nice beach? Think again.
Leonardo A on Jun 13, 2025
Despite having been to dozens of resorts all over the world, this is the second review I wrote, the other having been to Iberostar group too. For starters, the management is terrible, especially on the restaurant “La parrilla”. They claim there’s no need for reservation on this restaurant, but it packs as soon as it opens, so unless you want to have dinner at 17:30, you get on a waiting list and they are supposed to let you know when your table is ready. The reality is they don’t observe the waiting list at all and a lot of people simply cut the list while you sit there in front of the restaurant waiting for literally hours. They claim it’s “all included”, that is: you pay one (hefty) price but has to worry about no other expenses. But it just ain’t so: in reality the hotel nickels and dimes you every chance they have, trying to milk the tourist every way they can. Want to go to the spa: pay for it. Want to play golf? Pay for it. Want to make a phone call? Pay for it. By the way: the hotel has many ridiculous rules and they never explain any on them to you. For instance: the beach, which, by the way, is PACKED with SEAGRASS and has very rough waves making it very uncomfortable to enter, has a rule: cannot enter the water before 9am, otherwise an employee yells at you and tells you to get out of the water. That’s right: Iberostar owns the Atlantic Ocean and forbids you to enter it unless it’s in the time they want. Because the beach sucks, all you get is the swimming pool. But today I found out that they even charge if you want to just sit by the pool. That’s right: I woke up early and picked a spot near the swimming pool, and as I’m sitting by the pool, an employee named “Williams” comes over and says that this spot have already been RENTED by someone else. Note that this was never explained to me in any way, so I had to pick my stuff and leave, because despite having arrived early at the pool, by the time the employee explained this, even the spots farther from the pool, which are free, were occupied. If you are looking for an all inclusive hotel with a nice beach, keep looking.
Vacation Offers
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