Iberostar Selection Cancun reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

9082 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Star Camp was great!

PopeyeArn (Vancouver, Canada) on May 15, 2024

Star camp was amazing. Our son loved it. They had activities planned daily all throughout the day. They played in the pool, had lunches and went to the beach for sand castle building. Thank you Casandra, Yadira, Gabriela, Paloma, Alexandro, Fernanda.

TripAdvisor users rated this property 5 out of 5

Star Camp was great!!!

Florencia S on May 15, 2024

We loved the hotel and we totally loved Star camp for our 4 year old daughter! She had a great time. Everyone was super nice, very attentive and I felt like she was well taken care of. You can drop them off at 9:30 and pick them up anytime until 5pm. Our daughter stayed the whole time, they had swimming lesson, made pizza for lunch, played charades, went to the kids pool, and built sand castles. I was super pleased with the entire experience and she came back super happy. I think it's great that the hotel offers this service. I would totally recommend it if you want some peace and quiet or if like mine your kid just wants to hang out with other kids :)

TripAdvisor users rated this property 4 out of 5


Swedenest (Davenport, Iowa) on May 14, 2024

Beautiful resort and only a few hiccups during my wife and my time there. As mentioned in many previous posts the chairs at or next to the pool Is a joke! Surrounding area around the pool area was not very well planned in my opinion. Lots of dead and unuseable space to allow for more lounges, chairs etc. For a resort of this size the buffet is way to small. Plenty of seating for resort guests but the buffet itself is a bit cramped. Again, overall a beautiful resort with minor faults but... don't they all. PJ

TripAdvisor users rated this property 5 out of 5

Family fun all around

Elis S on May 12, 2024

We stayed at the iberostar selection in Cancun and we were delighted! We came with our 5 year old daughter and she LOVED STAR CAMP! The ladies there were so AMAZING she barely wanted to be with us and we welcomed the break. Their constant engagement and entertainment kept her busy and she was so happy. We also recommend their themed night parties, we signed her up for the pajama and pirate parties and although it was additional it was extremely affordable and worth it! 10/10 for families!

TripAdvisor users rated this property 1 out of 5

Don't believe the hype... keep looking

D R on May 12, 2024

Honestly, pick another place and don't believe the hype from some other reviews. Bad Water - If you go here, bring your own water bottle/tumbler WITH filter. Disregard what you hear about the water being purified, it is certainly not filtered enough to American standards. You are at the mercy of their water the whole trip and trust me, you do not want to get sick. Loud Music - They play club music over the same beat beginning at 8AM every morning until dinner time (no joke, ALL DAY). I understand if you want to play music, but all day and the same type of music, ugh. Poor Air Circulation throughout the resort & musky smell being pumped in the lobby Staff - front desk was not accommodating, entertainment staff was a little pushy at times, waiters/waitresses were lovely Elevators - these things are soooooo hot, the back side is glass and you can see the front of the resort. The sun beats down on them all day and there is no air in the elevator. Really poor design. Pool- you have to get up before 9 to secure a decent pool spot. Someone threw up in the pool and they had to shut down the majority of the pool for 4 hours. Red Flags Ocean - beach is nice, but they have red flags up every day, so be careful They may have no-seeum bugs because my friend got a weird rash, make sure you use bug spray at the beach Rooms - dated, and when you arrive you may not get the room you requested, lukewarm showers (not hot) Restaurants - ehh, they are just not good Buffet - lots of options, I had to be selective due to gastro issues from the water, but my friend was able to find somethings. The juice bar was okay. I was pretty sad to see all that money spent for a trip I wish I didn't take. If this review can help one person, that would be worth it for me.

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