TripAdvisor Traveler Rating

The staff were amazing. Always willing to go the extra mile Especially Fred Fabela who met us at the resort and showed us around and exceeded our expectations His recommendation of a mango daiquiri was heavenly. We saw him several times over our stay and always asked if we needed anything and he even helped us upgrade our membership

We just got back from a week's stay at Iberostar Selection Cancun. We had a private pool villa overlooking the ocean, and it was fantastic. The whole trip was a wonderful experience, and we already want to return next year! I traveled with my husband and 2 teenage daughters, 13 + 15. The resort was safe & fun! Big special shoutout to Fermin, our concierge @ the beach club. His service was outstanding!! Carmen and Israel were outstanding as well!! Overall, a 5-star trip, and we most definitely will be back!!!!

Great service with Veronica at lobby bar

Great hotel we loved our stay. We were there for 10 days, the first few days it was very cold and windy. It warmed up as the week went along. We are member of the Iberostar so went spent the week at the members, had a cabana every day at the beach the service was fantastic thanks to Israel,Saba and Angela. The water was a little rough but the guys went swimming. The food in all the restaurants was good put could be a little hotter. We enjoyed the buffet always lots to choice from. The room was large enough for 3 people and was kept very clean. We would definitely go back to the Iberostar for a holiday.

We didn’t originally plan to visit this resort—our trip to Cuba was cancelled, and we booked here at the last minute. In the end, we were pleasantly surprised. **Service:** The staff were wonderful throughout our stay. Wendy and Mike deserve special mention; they are absolute gems and truly go above and beyond. They made us feel welcome from the moment we arrived. Carlos, who ran the poolside games, brought great energy and kept things fun every day. **Resort & Rooms:** The property is beautiful, very well maintained, and exceptionally clean. Our room was spacious, modern, and spotless—no complaints at all. **Food & Restaurants:** There’s a good variety of dining options. The buffet offers plenty of choices to suit all tastes. We tried the Mexican, Spanish, and Caribbean à la carte restaurants, and the Spanish restaurant was our favourite. The poolside burgers were excellent, and the pizza parlour served delicious, freshly made pizzas. We also did a taco and tequila tasting tour off-resort, which was a fun experience. **Beach:** The only real disappointment was the beach. It’s quite small and rocky, with some seaweed (though the staff worked hard to keep it clean). If a great beach is essential to your vacation, this may not be the ideal resort. **Overall:** Despite the beach, we had a wonderful time. The weather was perfect, the resort was lovely, and we met so many friendly people. For a last-minute change of plans, this trip turned out far better than expected. --- If you want, I can also make it shorter, more enthusiastic, or more formal depending on the tone you prefer.