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Overview
This spectacular 5-star All-inclusive resort is surrounded by breathtaking landscape, making it an ideal place for Caribbean lovers and first timers visiting Playa Mujeres in Mexico’s Yucatán Peninsula. The resort is more adult oriented with almost 70% of the rooms dedicated to adults only in the Elegance Club (Adults Only 18+) and the balance will be Family Section (All Ages).
Other fees include
- Government of Quintana Roo environmental tax
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
570
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden or Pool View
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden or Pool View
- Located on floors 2 to 4
- Family section
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Connecting rooms available (subject to availability)
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
- 1 king bed, 1 sofa bed, and 1 murphy bed
- No more than 4 guests in the room
- 1 king bed, 1 sofa bed, and 1 murphy bed
- Located on floors 2 to 4
- Family section
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
- 1 king bed, or 2 double beds
- 1 king bed, or 2 double beds
- Located on floors 2 to 4
- Adults section
- Minimum 1 adult, maximum 2 adults
- Bathroom with tub and shower
- Butler service
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
*Majestic Supreme Service includes (adults only 18+ years of age):
- 7 private swimming pools.
- Private beach & Pool areas with Bali beds.
- Personalized check-in with butler and tour.
- Complimentary late check-out (based on availability).
- Exclusive access to a dedicated Restaurant (Il Botaccio) for breakfast and lunch a la carte service.
- Two exclusive oceanfront lounges with concierge services, library and table games.
- A la carte lunch and breakfast is available in the exclusive lounges from 8am to 4pm.
- In-room bar with our selection of 4 bottles of premium liquor per stay (vodka/tequila/rum/whiskey). One per stay.
- Bottle of champagne in room upon arrival. One per stay.
- Access to 12 bars throughout the property (4 bars exclusive for Elegance Club adults Only 18+).
- Surprise gift in room.
- Robes and slippers in room
- Bath Kit
- Nespresso machine in all superior rooms
- Access to the facilities and service of the Family Section (All Ages)
- 1 king bed
- Pool view
- 1 king bed
- Pool view
- Located on ground floor
- Adults section
- Minimum 1 adult, maximum 2 adults
- Bathroom with tub and shower
- Butler service
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
*Majestic Supreme Service includes (adults only 18+ years of age):
- 7 private swimming pools.
- Private beach & Pool areas with Bali beds.
- Personalized check-in with butler and tour.
- Complimentary late check-out (based on availability).
- Exclusive access to a dedicated Restaurant (Il Botaccio) for breakfast and lunch a la carte service.
- Two exclusive oceanfront lounges with concierge services, library and table games.
- A la carte lunch and breakfast is available in the exclusive lounges from 8am to 4pm.
- In-room bar with our selection of 4 bottles of premium liquor per stay (vodka/tequila/rum/whiskey). One per stay.
- Bottle of champagne in room upon arrival. One per stay.
- Access to 12 bars throughout the property (4 bars exclusive for Elegance Club adults Only 18+).
- Surprise gift in room.
- Robes and slippers in room
- Bath Kit
- Nespresso machine in all superior rooms
- Access to the facilities and service of the Family Section (All Ages)
- 1 king bed, and 1 sofa bed
- Garden view or Pool view
- 1 king bed, and 1 sofa bed
- Garden view or Pool view
- Located on floors 2 to 4
- Adults section
- Minimum 1 adult, maximum 4 adults
- Bathroom with tub and shower
- Butler service
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
*Majestic Supreme Service includes (adults only 18+ years of age):
- 7 private swimming pools.
- Private beach & Pool areas with Bali beds.
- Personalized check-in with butler and tour.
- Complimentary late check-out (based on availability).
- Exclusive access to a dedicated Restaurant (Il Botaccio) for breakfast and lunch a la carte service.
- Two exclusive oceanfront lounges with concierge services, library and table games.
- A la carte lunch and breakfast is available in the exclusive lounges from 8am to 4pm.
- In-room bar with our selection of 4 bottles of premium liquor per stay (vodka/tequila/rum/whiskey). One per stay.
- Bottle of champagne in room upon arrival. One per stay.
- Access to 12 bars throughout the property (4 bars exclusive for Elegance Club adults Only 18+).
- Surprise gift in room.
- Robes and slippers in room
- Bath Kit
- Nespresso machine in all superior rooms
- Access to the facilities and service of the Family Section (All Ages)
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Located on 5th floor
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Jetted tub
- Terrace
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
Amenities
Accessibility
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators.
- Zero entry pool
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
Kids Club
Teens Club
Age ranges
- Children ages: 2 to 12
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Piano Bar | Bar, Piano bar | Live music |
| Lobby Bar | Bar, Lobby bar | |
| Sports Bar | Bar, Sports bar | |
| Theatre Bar | Bar | |
| LivelyBar | Bar, Swim-up bar | |
| Swim up Bar | Bar, Swim-up bar | |
| Beach Bar | Bar, Beach bar | Open air |
| Sky Bar | Bar, Restaurant bar | Open air |
Check-in and check-out times
Check-out time: 12:00 p.m.
Connectivity
Wi-Fi
- Room
- Throughout the property
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Flavors | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
| Mar House | À la carte | International, Seafood | All day dining | This restaurant provides both buffet and à la carte dining |
| Kabuki | À la carte | Asian, Sushi | Dinner | Dress code, Reservations required |
| Bistro | À la carte | Gourmet | Dinner | Adults only, Dress code, Reservations required |
| Il Botaccio | À la carte | Italian | Breakfast, Dinner, Lunch | Dress code, Exclusive to Elegance Club for breakfast and lunch |
| Don Jaume | À la carte | Grill/steak house | Dinner | Dress code |
| El Mariachi | À la carte | Mexican | Dinner | Dress code |
| McJestic | Snack bar | International | Dinner |
Facilities
- Rooms: 570
Health and wellness
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
Location
- Beach front
Meal and plan options
-
24 hour all-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Activity pools: 11
- Kids pools: 1
Other activities
- Nightly entertainment: on site
Shops and services
- ATM
- Giftshop available ($)
- Grocery items available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Photo shop available ($)
- Tour desk available ($)
- Wedding facilities available ($)
Lobby
Flavors buffet
Il Botaccio
Don Jaume
El Mar House
El Mariachi Loco
Kabuki
Piano Bar
Legends
Sky Lounge
Wedding
Spa
Gardens
Location
Reviews
Fabulous vacation!
idox47 (Houston, Texas) on Jul 02, 2022
We loved this resort! It was the cleanest resort we’ve ever stayed at in Mexico and we’ve been about a dozen times. The resort staff were incredibly friendly and the food, pools and beach were amazing. We looked forward to eating at the buffets (the breakfast buffet had an incredible variety) and surprisingly preferred them to the Mexican, Habachi and steakhouse restaurants. Our only criticism was the room temperature. It was very warm on our side of the room (too hot to comfortably sleep), yet our children almost froze to death every night on their side. Overall, would recommend this resort to anyone! It was everything it needed to be for each of us (2 parents and 2 daughters (ages 14 and 17).
vacation
garyonw2022 on Jul 02, 2022
he’s a awesome guy he beat me in pool. cool guy. the teens club was cool. Brandon had very good entertainment service. Also my room is nice hope to see it again one day. the food is goo but i feel like it can be a little bit more.
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