Majestic Elegance Costa Mujeres
Playa Mujeres 5.0
Overview
This spectacular 5-star All-inclusive resort is surrounded by breathtaking landscape, making it an ideal place for Caribbean lovers and first timers visiting Costa Mujeres in Mexico’s Yucatán Peninsula. This modern property features a Family Section for all ages and the Club for adults only (18+), each side with an array of enviable rooms and suites. During your stay, you’ll savor incredible cuisine and mixology with our All-Inclusive plan and numerous restaurants and bars, have fun with water sports and a kids club, and relax fully at Blossom Spa with a traditional Yucatan cenote.
- Welcome cocktail and refreshing towel upon arrival.
- A bottle of sparkling wine in room.
Other fees include
- A Government of Quintana Roo environmental tax.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
570
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
![Junior Suite Outdoor Jacuzzi](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-junior-suite-outdoor-jacuzzi.jpg)
- 1 king bed, or 2 double beds
- Garden or Pool View
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden or Pool View
- Located on floors 2 to 4
- Family section
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Connecting rooms available (subject to availability)
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-one-bedroom-suite-outdoor-jacuzzi.jpg)
- 1 king bed, 1 sofa bed, and 1 murphy bed
- No more than 4 guests in the room
- 1 king bed, 1 sofa bed, and 1 murphy bed
- Located on floors 2 to 4
- Family section
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-elegance-club-js-outdoor-jacuzzi.jpg)
- 1 king bed, or 2 double beds
- 1 king bed, or 2 double beds
- Located on floors 2 to 4
- Adults section
- Minimum 1 adult, maximum 2 adults
- Bathroom with tub and shower
- Butler service
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
*Majestic Supreme Service includes (adults only 18+ years of age):
- 7 private swimming pools.
- Private beach & Pool areas with Bali beds.
- Personalized check-in with butler and tour.
- Complimentary late check-out (based on availability).
- Exclusive access to a dedicated Restaurant (Il Botaccio) for breakfast and lunch a la carte service.
- Two exclusive oceanfront lounges with concierge services, library and table games.
- A la carte lunch and breakfast is available in the exclusive lounges from 8am to 4pm.
- In-room bar with our selection of 4 bottles of premium liquor per stay (vodka/tequila/rum/whiskey). One per stay.
- Bottle of champagne in room upon arrival. One per stay.
- Access to 12 bars throughout the property (4 bars exclusive for Elegance Club adults Only 18+).
- Surprise gift in room.
- Robes and slippers in room
- Bath Kit
- Nespresso machine in all superior rooms
- Access to the facilities and service of the Family Section (All Ages)
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-majestic-js-swim-up.jpg)
- 1 king bed
- Garden or Pool View
- 1 king bed
- Garden or Pool View
- Located on ground floor
- Adults section
- Minimum 1 adult, maximum 2 adults
- Bathroom with tub and shower
- Butler service
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
*Majestic Supreme Service includes (adults only 18+ years of age):
- 7 private swimming pools.
- Private beach & Pool areas with Bali beds.
- Personalized check-in with butler and tour.
- Complimentary late check-out (based on availability).
- Exclusive access to a dedicated Restaurant (Il Botaccio) for breakfast and lunch a la carte service.
- Two exclusive oceanfront lounges with concierge services, library and table games.
- A la carte lunch and breakfast is available in the exclusive lounges from 8am to 4pm.
- In-room bar with our selection of 4 bottles of premium liquor per stay (vodka/tequila/rum/whiskey). One per stay.
- Bottle of champagne in room upon arrival. One per stay.
- Access to 12 bars throughout the property (4 bars exclusive for Elegance Club adults Only 18+).
- Surprise gift in room.
- Robes and slippers in room
- Bath Kit
- Nespresso machine in all superior rooms
- Access to the facilities and service of the Family Section (All Ages)
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-one-bedroom-suite-outdoor-jacuzzi.jpg)
- 1 king bed
- Garden view or Pool view
- 1 king bed
- Garden view or Pool view
- Located on floors 2 to 4
- Adults section
- Minimum 1 adult, maximum 4 adults
- Bathroom with tub and shower
- Butler service
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
*Majestic Supreme Service includes (adults only 18+ years of age):
- 7 private swimming pools.
- Private beach & Pool areas with Bali beds.
- Personalized check-in with butler and tour.
- Complimentary late check-out (based on availability).
- Exclusive access to a dedicated Restaurant (Il Botaccio) for breakfast and lunch a la carte service.
- Two exclusive oceanfront lounges with concierge services, library and table games.
- A la carte lunch and breakfast is available in the exclusive lounges from 8am to 4pm.
- In-room bar with our selection of 4 bottles of premium liquor per stay (vodka/tequila/rum/whiskey). One per stay.
- Bottle of champagne in room upon arrival. One per stay.
- Access to 12 bars throughout the property (4 bars exclusive for Elegance Club adults Only 18+).
- Surprise gift in room.
- Robes and slippers in room
- Bath Kit
- Nespresso machine in all superior rooms
- Access to the facilities and service of the Family Section (All Ages)
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-swimup-suite-outdoor-jac-1.jpg)
- 1 king bed, 1 sofa bed, and 1 murphy bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, 1 sofa bed, and 1 murphy bed
- Pool view
- Located on Ground floor
- Family section
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-elegance-club-plungepool-suite-1.jpg)
- 1 king bed
- Garden view or Pool view
- No more than 2 guests in the room
- 1 king bed
- Garden view or Pool view
- Located on 5th floor
- Adult section
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Butler service
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
Majestic Supreme Service includes (adults only 18+ years of age):
- 7 private swimming pools.
- Private beach & Pool areas with Bali beds.
- Personalized check-in with butler and tour.
- Complimentary late check-out (based on availability).
- Exclusive access to a dedicated Restaurant (Il Botaccio) for breakfast and lunch a la carte service.
- Two exclusive oceanfront lounges with concierge services, library and table games.
- A la carte lunch and breakfast is available in the exclusive lounges from 8am to 4pm.
- In-room bar with our selection of 4 bottles of premium liquor per stay (vodka/tequila/rum/whiskey). One per stay.
- Bottle of champagne in room upon arrival. One per stay.
- Access to 12 bars throughout the property (4 bars exclusive for Elegance Club adults Only 18+).
- Surprise gift in room.
- Robes and slippers in room
- Bath Kit
- Nespresso machine in all superior rooms
- Access to the facilities and service of the Family Section (All Ages)
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-elegance-club-swimup-suite.jpg)
- 1 king bed
- Pool view
- No more than 4 guests in the room
- 1 king bed
- Pool view
- Located on Ground floor
- Adult section
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Butler service
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
Majestic Supreme Service includes (adults only 18+ years of age):
- 7 private swimming pools.
- Private beach & Pool areas with Bali beds.
- Personalized check-in with butler and tour.
- Complimentary late check-out (based on availability).
- Exclusive access to a dedicated Restaurant (Il Botaccio) for breakfast and lunch a la carte service.
- Two exclusive oceanfront lounges with concierge services, library and table games.
- A la carte lunch and breakfast is available in the exclusive lounges from 8am to 4pm.
- In-room bar with our selection of 4 bottles of premium liquor per stay (vodka/tequila/rum/whiskey). One per stay.
- Bottle of champagne in room upon arrival. One per stay.
- Access to 12 bars throughout the property (4 bars exclusive for Elegance Club adults Only 18+).
- Surprise gift in room.
- Robes and slippers in room
- Bath Kit
- Nespresso machine in all superior rooms
- Access to the facilities and service of the Family Section (All Ages)
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-sky-view-suite.jpg)
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Located on 5th floor
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Jetted tub
- Terrace
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-majestic-jr-ste-swimup-1.jpg)
- 1 king bed
- No more than 4 guests in the room
- 1 king bed
- Located on ground floor
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Jetted tub
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
![Junior Suite Outdoor Jacuzzi Junior Suite Outdoor Jacuzzi](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-junior-suite-outdoor-jacuzzi.jpg)
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-one-bedroom-suite-outdoor-jacuzzi.jpg)
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-elegance-club-js-outdoor-jacuzzi.jpg)
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmaj-majestice-elegance-club-jr-suite.jpg)
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmaj-majestic-elegance-club-jr-suite-bathroom.jpg)
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-majestic-js-swim-up.jpg)
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-one-bedroom-suite-outdoor-jacuzzi.jpg)
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-swimup-suite-outdoor-jac-1.jpg)
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-swimup-suite-outdoor-jac-2.jpg)
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-swimup-suite-outdoor-jac-3.jpg)
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-elegance-club-plungepool-suite-1.jpg)
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-elegance-club-plungepool-suite-2.jpg)
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-elegance-club-swimup-suite.jpg)
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-elegance-club-swimup-suite-2.jpg)
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-elegance-club-swimup-suite-3.jpg)
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-sky-view-suite.jpg)
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-skyview-suite.jpg)
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-majestic-jr-ste-swimup-1.jpg)
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-majestic-jr-ste-swimup-2.jpg)
![](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/rooms/cunmj2-majestic-junior-suite-swim-up-outdoor-jacuzzi.jpg)
Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators.
- Public areas wheelchair accessible
- Service dogs accepted. Certification may be required.
- Zero entry pool
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Kids Club
Ideally located in the main lobby, kids will enjoy an area dedicated for them with video games, TVs, and other table games.
Teens Lounge
In the Teens Lounge, you can find Xbox, Playstation, table hockey, and a formula 1 simulator.
- Children ages: 2 to 12
Type | Amenities | |
---|---|---|
Piano Bar | Bar, Piano bar | Live music |
Lobby Bar | Bar, Lobby bar | |
Legends | Bar, Sports bar | |
Theatre Bar | Bar | |
Glee | Bar, Swim-up bar | |
Lively | Bar, Swim-up bar | |
Tiki Bar | Bar, Beach bar | Open air |
Sky Lounge | Bar, Restaurant bar | Open air |
Sky Bar | Bar, Pool bar | Open air |
Moon Bar (Located at the Elegance Club Beach, exclusive for Club guests) | Bar | |
Pure (Elegance Club Exclusive) | Bar, Swim-up bar | |
Soothe (Elegance Club Exclusive) | Bar, Swim-up bar | |
Cheer (Elegance Club Exclusive) | Bar, Swim-up bar | |
Infinity (Elegance Club Exclusive) | Bar, Swim-up bar |
Check-out time: 12:00 p.m.
Wi-Fi
- Room
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Flavors | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
Mar House | À la carte | International, Seafood | Dinner, Lunch | This restaurant provides both buffet and à la carte dining |
Kabuki | À la carte | Japanese | Dinner | Dress code |
Bistro | À la carte | Gourmet | Dinner | Adults only, Dress code, Reservations required |
Il Botaccio | À la carte | Italian | Breakfast, Dinner, Lunch | Dress code, Exclusive to Elegance Club for breakfast and lunch |
Don Jaume | À la carte | Grill/steak house | Dinner | Dress code |
El Mariachi | À la carte | Mexican | Dinner | Dress code |
McJestic | Snack bar | Fast food or late night snacks | Dinner, Snacks |
- Rooms: 570
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Yoga
- Cenote available ($)
- Beach front
-
24 hour all-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Activity pools: 11
- Kids pools: 1
- Cabanas: Included
Water sports
- Non-motorized watersports: on site
- Scuba diving: on site ($)
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- Bali Beds
- Volleyball
- ATM
- Concierge
- Giftshop available ($)
- Grocery items available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Photo shop available ($)
- Tour desk available ($)
- Wedding facilities available ($)
- Virtual concierge
- Car rental and luxury vehicles service available ($)
![Beach](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/main/cunmj2-beach-view.jpg)
Beach
![Lobby](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/01-cunmj2-lobby.jpg)
Lobby
![Flavors buffet](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/main/cunmj2-flavours-restaurant.jpg)
Flavors buffet
![Il Botaccio](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/main/cunmj2-il-botaccio-restaurant.jpg)
Il Botaccio
![Don Juame](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/main/cunmj2-don-juame-restaurant.jpg)
Don Jaume
![El Mar House](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/05-cunmj2-el-mar-house.jpg)
El Mar House
![El Mariachi Loco](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/main/majestic-elegance-costa-mujeres-restaurants-el-mariachi-loco.jpg)
El Mariachi Loco
![Kabuki](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/main/cunmj2-kabuki-restaurant.jpg)
Kabuki
![Pure Bar](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/main/cunmj2-pure-bar.jpg)
Pure Bar
![Legends](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/09-cunmj2-legends.jpg)
Legends
![Sky Lounge](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/10-cunmj2-sky-lounge.jpg)
Sky Lounge
![Swim out pool](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/main/cunmj2-swim-out-suites-exterior.jpg)
Swim out pool
![Wedding](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/main/majestic-elegance-costa-mujeres-wedding-sky-gazebo.jpg)
Wedding
![Spa](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/main/majestic-elegance-costa-mujeres-spa-hydrotherapy-area.jpg)
Spa
![Gardens](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/13-cunmj2-gardens.jpg)
Gardens
![Teens Club](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/main/cunmj2-teens-club.jpg)
Teens Club
Location
![35 km from CUN Airport 35 km from CUN Airport](/content/dam/westjet/images/hotels/cun/cunmaj-majestic-elegance-playa-mujeres/main/cunmj2-hero.jpg)
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.5
Must Return ASAP
Juice A on Jul 19, 2024
This resort is a must see, must go, and for me a must return. I travelled with my family for a wedding and my son’s 2nd birthday. This property did not disappoint. The staff were sooo friendly and accommodating. I do need to meet room Diana from the kids club was absolutely incredible. She was helpful and so nice to my son. So welcoming and a joy and perfect for children. My son was able to enjoy the kids club every morning. As well as Londres, who helped me with a special piñata we brought. We also got to see Diana the day we left who gave my son a special piñata gift full of little snacks and a tshirt to remember his stay. Your children will be in great hands with the kids club team. The food options are la cartes and buffets were amazing and I’m still dreaming about the flavors breakfast buffet refried beans and empanadas. Mar house was perfect for lunch with a view. The hamburger and hot dog stand on the beach was incredible. But my absolute favorite was the Mexican a la carte. The server we had was so great, helpful, and if you’re lucky enough to be celebrating a birthday a surprise you won’t forget. I cannot wait until til I come back to this resort.
Not the best expeirence
Debra G on Jul 19, 2024
Came with a large group. My 1st room was on the family side and faced construction with constant banging. Changed to and upgraded to Rm 2 which smelled of mildew. I was charged for an upgrade, although other members in my group was upgraded for free. Changed to Rm 3 which was much smaller than Rm 2, yet I was not refunded anything. Butler service is a joke. They need to revisit what butler service is. There was a swim up bar at the family pool and no swim up for adults only pool. Some of the employees were rude dismissive and could care less about any issues. Especially some at the front desk, one of which told us we could write what we want for a review. She did not seem to care less. There were mildew issues throughout the resort and that includes the pool/beach furniture. The floors were constantly slippery due to moisture. That includes the floors in the room. Parts of the resort looks more rundown than it 5 years. There were no attempts made to clean up the seaweed on the beach. The food was meh, except the Japanese restaurant, which was pretty good, and most of the buffet food was good. The steak restaurant was not too bad. The resort served imitation ketchup. Just no! I could go on, but I do not think they could care less.
Vacation Offers
-
Save up to $300 with a minimum 5-night stay at select all-inclusive Majestic Resorts in Costa Mujeres and Punta Cana.
Punta Cana, Cancun
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