Active Advisories
Please note the following scheduled maintenance to the main lobby ceiling for Seadust Cancun, effective from now to June 15, 2024.
During this period, certain areas of the lobby will be temporarily closed including the Front Desk, Gym, and Spa. However, please rest assured that the hotel is doing everything in its power to minimize inconvenience and keep disruptions to a minimum. To facilitate a smooth transition during this maintenance period, the following actions have been implemented:
Main Reception: Relocated to the Creperie area. Guests Services will be handled at the Chief Concierge office. A waiting area will be located behind Gelato. Reps’ office, Discova, Photoshop and Car Rental will be located at the office right next to the Concierge.
Hospitality Desk for TA Reps: Will be available at the Midway Bar. Prior appointment required via email with 24 hours' notice. Contacts: Ana.Cisneros@seadustcancun.com and Barbara.Torres@seadustcancun.com
Gym: Will be relocated to the Fun Bar with gym equipment overlooking the sunset side of the property
Spa: Due to possible noise, the spa will be relocated to the 8th floor to take advantage of the spectacular Sunset views that the premium suites provide
Overview
Positioned along the extraordinary white sand beaches of Cancun’s Hotel Zone, Seadust Cancun Family Resort offers breathtaking views of the famous turquoise waters of the Mexican Caribbean and the Nichupte Lagoon. Seadust Cancun is an all-inclusive beachfront family resort that resembles the experience of being inside a cruise ship. Its luxurious amenities and attentive service guarantee an unparalleled vacation.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
502
Inclusions
- Daily activities
- Round-trip airport transfers
Rooms
- 1 king bed, or 2 double beds
- Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Resort view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- A/C
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, 1 bunk bed, and 1 trundle sofa bed, or 2 double beds, 1 bunk bed, and 1 trundle sofa bed
- Partial ocean view
- No more than 5 guests in the room
- 1 king bed, 1 bunk bed, and 1 trundle sofa bed, or 2 double beds, 1 bunk bed, and 1 trundle sofa bed
- Partial ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Bathroom with shower only
- A/C
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Bathrobes and slippers.
- Private outdoor jacuzzi.
- A/C
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, or 1 double bed
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 1 double bed
- Partial ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Jetted tub
- A/C
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
Amenities
Aerial
Lobby
Pool
Pool
Adult Pool Cabanas
Waterpark
Waterpark
Spa
Spa
Big Ben Restaurant
Florencia Restaurant
Samurai Restaurant
Maguey Restaurant
Gelato
Sea Bar
Midway Bar
Squalo Beach Bar
Fitness Centre
Meeting Space
Location
Reviews
Wish it lived up to what we thought.
nick a on Apr 19, 2024
The resort did not live up to what we were sold when arranging our stay. Our first room was horrible , it was dirty and the view was less than to be desired. The food for the most part was ok to sub par, the best places to eat were Light house with Victor and his team and the Italian restaurant. Service is pretty slow so if you have young kids it is hard to eat at the restaurants. The second room was ok but it had roaches, they came and cleaned to room and sent us a couple things after I talked with Maria who is the Guest Services Manager. But the bugs where back the next day and no solution was offered. Still had to pay full price and was not worth the cost of the stay. The resort seems to be stuck in the 80's or 90's.... it needs a huge face-lift if it wants to stay as a destination. Last two things, you could barely go into the ocean because it was so rough. If you do stay here please go see Miguel at the bar next to Big Ben, he was a very warm and great bartender. Probably will spend our vacations at a different resort if we go back to Cancun.
We celebrated my sister's birthday
A692AAraulp on Apr 16, 2024
Very good view from the oceanfront balcony on the first floor Upon arriving and checking in, Giovanni was very attentive when we had a situation in our reservation through the best mezcalitas page with Santiago in the lobby bar The cream of potatoes for dinner at the fine cuts restaurant and the empanadas are highly recommended. Teresa at the Japanese restaurant is an excellent recommendation and in the end Sandra at the reception was very friendly.We asked for a towel on the beach and they said it would be without any extra charge
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
