Hotel

Seadust Cancun Family Resort

Cancun 4.0

Overview

Positioned along the extraordinary white sand beaches of Cancun’s Hotel Zone, Seadust Cancun Family Resort offers breathtaking views of the famous turquoise waters of the Mexican Caribbean and the Nichupte Lagoon. Seadust Cancun is an all-inclusive beachfront family resort that resembles the experience of being inside a cruise ship. Its luxurious amenities and attentive service guarantee an unparalleled vacation.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

502

Rooms

Standard Suite
592 square feet
  • 1 king bed, or 2 double beds
  • Resort view
  • No more than 4 guests in the room
Standard Suite
592 square feet
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV

Family Suite
592 square feet
  • 1 king bed, 1 bunk bed, and 1 trundle bed, or 2 double beds, 1 bunk bed, and 1 trundle bed
  • Partial ocean view
  • No more than 5 guests in the room
Family Suite
592 square feet
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV

Ocean Front Suite
645 square feet
  • 1 king bed, or 2 double beds
  • Oceanfront
  • No more than 4 guests in the room
Ocean Front Suite
645 square feet
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV

Premium Suite
592 square feet
  • 1 king bed, or 2 double beds
  • Partial ocean view
  • No more than 4 guests in the room
Premium Suite
592 square feet
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV

Amenities


Location

Address
Blvd Kukulcan Km 17, , Zone Hotelera , Cancun, Quintana Roo, 77500, Mexico

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Great Resort

Pioneer25443157111 (Port Perry, Canada) on Dec 07, 2024

This resort was incredible from the moment we walked in. The service was great, the food was amazing, the grounds are super clean, staff was very friendly and helpful. You will not go hungry at this resort. The variety of food in out of this world. We did not get bored with the buffet during our time here. We loved everything about this resort and highly recommend it anyone with family under the age of 10. They really cater to the kids. Loved all the little extra things they offered, like the candy stands, the crepe cafe, the grab and go cafe (incredible lattes, cappuccinos). They thought of everything at this resort. We were in Room 1033 and was big, super clean and ocean view - amazing for our 10 day stay. This is a resort we never heard of before so had no idea of all the extra things they offered - it was a great surprised and stay us all. We traveled with my daughter, son in law, 2 grandkids (3.5 & 1). Great time by all.

TripAdvisor users rated this property 1 out of 5

horrible

Jose B on Dec 06, 2024

This was our 3rd time at the hotel and by far the worst experience we have ever had at any hotel from a cheap hotel to a 5-star hotel. our 1st time at the Hotel was amazing and we were extremely happy overall, from the time we arrived everyone was extremely helpful and nice to us all the way to when we checked out. the 2nd time was average for a 3–4-star hotel and this third time was below 0. the reasons why are as follow from most important to least important; we booked a spa and massage for my wife, my 16 year old daughter, 22 year old son and my sister, what went wrong was that not only that they had a male employee do the massage to my daughter without consulting it to my wife but they also had my 22 year old son in the same room like it was no big deal and didn't even showed any concern for the serious situation. another reason was that almost at every restaurant and bar they would run out of food and drinks which is unjustifiable for an all-inclusive hotel of this caliber and going along with this department the fact that not only have prices gone up but also cutting back on the all-inclusive things like room service, food, drinks and access to the jacuzzi and some of the restaurants during certain hours makes this hotel a bad option where all-inclusive is nothing close to that and to top it off the hotel policy of having employees repeat several times that there will be an extra charge and to bring the bill before we even get to eat is the lowest and most insulting thing you can do to your clients especially when you are paying top money for the products/service and you are getting a bad service from the staff. I would say at least 60%-70% of the staff are not happy to be there and they show it with a bad service, speaking with the few employees that are good they all conquer that is the new administration. with all this in mind not only that you lost my future business when I always take family vacations of 8-12 people but also all the people I know and that I will be sharing the bad experiences we had there.

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Vacation Offers

  • Kids 12 years old and under stay for free at the all-inclusive Seadust Cancun Family Resort in Cancun and Wyndham Alltra Vallarta, All-Inclusive in Nuevo Vallarta.

    Cancun, Puerto Vallarta

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