Active Advisories
Please note the following scheduled maintenance:
During this period, certain areas of the lobby will be temporarily closed including the Gym and Spa. However, please rest assured that the hotel is doing everything in its power to minimize inconvenience and keep disruptions to a minimum. To facilitate a smooth transition during this maintenance period, the following actions have been implemented:
Gym: Will be relocated to the Fun Bar with gym equipment overlooking the sunset side of the property
Spa: Due to possible noise, the spa will be relocated to the 8th floor to take advantage of the spectacular Sunset views that the premium suites provide
Overview
Positioned along the extraordinary white sand beaches of Cancun’s Hotel Zone, Seadust Cancun Family Resort offers breathtaking views of the famous turquoise waters of the Mexican Caribbean and the Nichupte Lagoon. Seadust Cancun is an all-inclusive beachfront family resort that resembles the experience of being inside a cruise ship. Its luxurious amenities and attentive service guarantee an unparalleled vacation.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
502
Inclusions
- Daily activities
- Round-trip airport transfers
Rooms
- 1 king bed, or 2 double beds
- Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Resort view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- A/C
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, 1 bunk bed, and 1 trundle sofa bed, or 2 double beds, 1 bunk bed, and 1 trundle sofa bed
- Partial ocean view
- No more than 5 guests in the room
- 1 king bed, 1 bunk bed, and 1 trundle sofa bed, or 2 double beds, 1 bunk bed, and 1 trundle sofa bed
- Partial ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Bathroom with shower only
- A/C
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Bathrobes and slippers.
- Private outdoor jacuzzi.
- A/C
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, or 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Jetted tub
- A/C
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
Amenities
Aerial
Lobby
Pool
Pool
Adult Pool Cabanas
Waterpark
Waterpark
Spa
Spa
Big Ben Restaurant
Florencia Restaurant
Samurai Restaurant
Maguey Restaurant
Gelato
Sea Bar
Midway Bar
Squalo Beach Bar
Fitness Centre
Meeting Space
Location
Reviews
TripAdvisor Traveler Rating
Friendly and attentive Seadust employee, and the food is amazing!
Julven S on Aug 28, 2024
I can't complain about the friendliness and attentiveness of the Seadust employee. For every request we had, they made sure to follow up if it was already completed. They have enough variety of food to choose specially during breakfast time. The only thing I negative I a can say is the breakfast hall and lobby are is hot during our stay. But, most likely want to come back again. Keep it up!
kids had fun but.......
Temi M on Aug 28, 2024
ARRIVAL the resort looked great on arrival..check in was smooth and painless ROOM Rooms, especially bathroom were outdated. have a pair of slippers for the shower...I couldn't let my kiddos step in it barefoot. we encountered a about 2 tiny roaches...we didn't stay in the room too much, we were always out and about but its worth mentioning. the cooling system worked great. BEACH this is not a beach, it should not be advertised as such. its not the resorts fault, its really just the location of where the property sits. its not a beach, its not ideal for kids, and it had really high tides that proved unsafe. POOL The resort had one general pool area, that was basically divided into levels/sections. I feel the pool could've been cleaner and colder....esp because it was so hot. WATERPARK The kids loved the waterpark and had fun...BUT there were not enough shades for the lounge chairs if you needed to take a quick break or for the parents watching their little ones. ...just fyi. GAMEROOM this was nice and okay...it was kept cool, so this was a plus. LIVE SHOWS this was a HIT with my kids...we always looked forward to the shows later in the evening...the entertainment team did a really great job and I give them a 10/10!!!! I enjoyed the shows myself. ZipLine and mini golf was also fun. We missed out on CHEF dusty and the parades. AREA there was nothing close by the resort where we could take a stroll...everything nearby required a taxi cab and I was not comfortable exploring with my kids in tow. this is something to keep in mind...there were lots of push for us to explore outside (ie. dolphin show, etc...) but we didn't comfortable doing that, so we stayed in the resort the whole 4 nights. FOOD big ben 5 flourencia 5 samurai 4 (ugh!) manhattan, a solid 8-9. we went there twice for dinner! food gallery/breakfast buffet...have a mini fan handy because there is no AC in this big hall. just a bunch of standing fans that weren't enough in my opinion. Hotel STaff: they were friendly enough, it just would've made more impact if they were able to converse in english, esp restaurant staff. this was not a deal breaker for me since I understand this is a foreign country and you gotta roll with the punches. food for thought: it seemed the targeted audience for this resort is more geared toward spanish speaking guests and this is not a bad thing, its just something I noticed...a lot of the nice and wonderful families we met came from other Spanish speaking countries. so per my title, the kids had fun (ages 5 and 10) but I don't see us returning to this resort.
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