TripAdvisor Traveler Rating

The place is nice but watch out for the sales people of the hotel. We were told they wanted to show us a better room and 3 1/2 hr later of trying to get away, we finally did. Would we go back NO. We felt bad for the people that had walking issues. The walk ways are very uneven, even for people without issues.

enjoyed the hotel, and most staff, Carlos of entertainment team was only sore spot. Close to shops and town. enjoyed the adult pool with views of cruise ships, .a la carte restaurants were great, , very rough walking surfaces. higher floors give you reat views of the island

Great place (and large site), very clean, friendly staff, good food (buffet + restaurants). Rooms are very nice. Might be a bit expensive so shop for the best price at the best period. The only thing I didn't appreciate was the loud music / shows at the end of the evening between 21h00 and 23h00. Since it's close to the hotel room area, we can hear the music (and the bass) in the room, preventing people from sleeping (well in my case anyway, I'm an early bird.) The room is very comfy and they have WIFI everywhere... I mean everywhere, even on the beach ! Good experience in general.

Carlos was upbeat fun friendly and breath of fresh air amazing !!!

This is a very pretty resort, comfortable, clean, well-maintained, well-located, pretty, with very courteous staff. However, the food was universally awful. In addition, we did not appreciate having to get up early just to claim a lounge chair.