All inclusive

Cozumel Palace

Cozumel 4.0

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Overview

This elegant and intimate all-inclusive resort is perfect for families, couples and is a haven for scuba divers.  Enjoy the countless family activities on land or dive into an ocean of fun. This hotel has something for everyone.

Other Fees: 1.25 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

169

Rooms

Ocean View Suite
  • 1 king bed, or 2 double beds
  • Ocean view
Ocean View Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Turndown service
  • TV
  • In-room wine
  • Liquor dispenser

Oceanfront Suite
  • 1 king bed, or 2 double beds
  • Oceanfront
Oceanfront Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Turndown service
  • TV
  • In-room wine
  • Liquor dispenser

Amenities

  • Elevators.
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool

Kids Club

The Kids' Club at Cozumel Palace offers an inviting menu of a variety of activities for children from age 4 to 12 to enjoy, open 10:00am to 4:30pm and 7:30pm to 9:00pm daily. They also offer a playground for small children. The whole family will enjoy daily planned activities near the pool area and theme parties or shows each evening.

Age range: 4 to 12
The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 17
Type Amenities
Lobby Bar Bar, Lobby bar Live music
Wet Bar Bar, Swim-up bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Room
  • Throughout the property
Type of restaurant Type of cuisine Open for Additional Information
Turquesa Buffet International Breakfast, Dinner, Lunch
Momo À la carte Asian Dinner Dress code
Flamingos Snack bar Grill/steak house Dinner, Snacks
Bugambilias À la carte Mexican Dinner, Snacks Dress code
  • Rooms: 169
  • Fitness centre: on site
  • Salon: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
San Miguel Rafael E. Melgar
Cozumel, Mexico 77600
52 998 193-2015
3 km from CZM
  • Beach front
  • All-inclusive: Included
    • All meals plus snacks
    • Unlimited domestic and premium drinks

Pools

  • Kids pools: 1
  • Outdoor pools: 1

Pool availability is subject to seasonality.

Water sports

  • Snorkeling: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Nightly entertainment: on site
  • ATM
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Medical services available available ($)
  • Meeting facilities available ($)
  • Parking
  • Wedding facilities available ($)
  • Car Rental available ($)

Location

Address
San Miguel Rafael E. Melgar, Cozumel, 77600, Mexico
3 km from CZM airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 4.5
  • Service 5.0
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Amazing Service!

Annie P (Amarillo, Texas) on Jul 16, 2021

Palace never ever disappoints. While Cozumel Palace is small and not quite as upscale as some of their other locations, you absolutely cannot beat the service that you receive there. From the front desk to the concierges to the dive shop to the waitstaff to housekeeping, etc. everyone at Palace will always treat you like royalty! And if you have a chance, definitely book The Art of Wine experience. Their sommelier is amazing and so incredibly knowledgeable!

TripAdvisor users rated this property 5 out of 5

Absolutely PERFECT!

TAMUfan (College Station, Texas) on Jul 11, 2021

Once again, the Cozumel Palace has exceeded all expectations. We have been coming to Cozumel since ’95 and have stayed all over the island. However, once we found the Palace...we never stay anywhere else. This is a special place, and it continues to be our very favorite. The rooms are lovely with gorgeous views. We LOVE the amazing diving in Cozumel and Aqua Safari is an excellent dive company. The dive masters are very, very good, we dove with Mariano & Miguel on this trip and were very pleased with them both! And working with vacation planner, Vincente was wonderful. Not only did he handle all our complicated dive, spa, and excursion requests, he did so without an error and with genuine care for our experience! The staff at the Cozumel Place is without equal, they are outstanding. You are treated as a valued and appreciated guest. After traveling all over the world, I have never had such consistently outstanding service! Fili at breakfast & lunch learned our needs and likes, anticipating everything after our second time in the restaurant. Carlos and Heri always made sure that we well attended. Martha and Fernanda were the delightful hostesses that made us feel so special and welcome! Chefs at breakfast and lunch: Maria and Leondro were not only talented cooks but would make off menu requests! Eduardo, Carlos, and Johnny took care of us at dinner and helped with special requests for our large group. We also thoroughly enjoyed the Art of Wine and sommelier, Joel. He gave a wonderful "class" and always made sure that we had exactly the wine that we loved at dinner! He is a delightful addition tot eh staff! Lastly, I must mention Ana at the front desk. Her professionalism, attention to detail and exceptional customer service made this trip very, very special for us.

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