Holiday Inn Express Waikiki reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 3.5
  • Service 4.0
  • Value 3.5

618 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

A special thank you to Gladys

Meander658856 on Feb 23, 2024

We’ve stayed here many times dating back to when it was Maile Sky Court and it always offers a great view, good location and nice breakfast. We were especially pleased this time with the service from Gladys who was able to get us into our room early as we we arrived earlier than expected.

TripAdvisor users rated this property 5 out of 5

EVERYTHING WAS 100 %

Trek43851204890 on Feb 17, 2024

THE FRONT DESK PERSON MARY THAT CHECK ME IN WAS INCREDIBLE POLITE CURDIOUS VERY RESPECTFUL KIND AND CONCERNED. THE HOUSE KEEPING THEY BLEW ME AWAY WITH THE CLEANESS OF MY ROOM NOBODY FAULED UPBIG THUMBS UP FOR THIS INCREDIBLE PROPERTY THANK YOU SOOOOO MUCHHHHHHH MR HARVEY THACKER

TripAdvisor users rated this property 2 out of 5

Mice?

50jacquiew (Sudbury, Massachusetts) on Feb 17, 2024

The place was just okay. Small rooms, an adequate breakfast with limited choices. Very slow elevators. I heard other guests complaining that the “pool was cold, and so was the hot tub”! The room air conditioner was noisy and difficult to adjust. And in the middle of the night I kept hearing crunchy sounds like from mice. The sounds stopped each time I made a noise (just like mice do). Would not go back.

TripAdvisor users rated this property 5 out of 5

Great stay and warm customer service

KK L on Feb 14, 2024

Our stay at Holiday Inn today was fantastic. Faced with a last-minute need due to a flight issue on Valentine's Day, we were relieved to find a great room with a nice view despite many hotels being fully booked. Gladys, the front desk lady, was sweet, professional, and helpful, efficiently assisting us with the reservation and introducing additional hotel services. Her service was absolutely beyond and above. The entire hotel was impeccably clean, our room spotless, and the staff friendly. The pricing was also excellent for the value received. Thank you so much for a wonderful experience!

TripAdvisor users rated this property 5 out of 5

Definitely booking again!

Rita Mercedes P on Feb 12, 2024

Definitely booking here again jacuzzi was worth it and relaxing, although it was hard to find a parking due to parking garage being full but the staff were prepared to give recommendations for other parkings 5mins walk, it’s not that bad. But definitely coming back here again. Thank you to the staff adelle she was very helpful during our stay.

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