TripAdvisor Traveler Rating

This was an average Holiday Inn experience. The price is excellent (we paid ~$200 a night during a weekend) and the location is really good. It’s just a little bit of a mess in terms of the logistics. It’s a huge, tall building and the elevators are awful. We had to wait sometimes 10 min+ for an elevator. Many times the elevators would be full so you’d have to wait for the next one. The king size room we had was extremely small. But, it had an excellent view of the mountains and city. The staff was very friendly! The breakfast was not great…but it was free! So, generally it was a mixed bag. I think if you’re on a budget and you’re not spending a ton of time in the room you’ll be fine. I wouldn’t recommend staying here for a week.

Everybody that work there nice and they take good care of you

Great hotel in a great location within walking distance of the beach, restaurants and so many retail stores. The staff is beyond amazing especially Gladys that made checking in the easiest, fastest and most pleasant experience I had during my vacation. Gladys made sure that my daughter had exceptional 8th birthday celebration too. I would definitely recommend to family and friends looking to stay in the area.

The title says it all. When it comes down to price, it was very good value. It is roughly 1/2 a mile (800 meters) to Waikiki Beach. The room that we had was very cramped, parking was a disgusting $50 USD a night, breakfast was so-so and the elevators were very slow. We were on the 11th floor and I just took the stairs many times as did my family. I was also quite disappointed with the resort and amenity fees for a very mediocre hotel. That said, the staff were beyond kind, the room was clean the facility (pool, games rooms etc.) were all really good. I cannot say enough about them as they all had great attitudes and did amazing work. I won't stay at this hotel again but if you are on a budget, you could stay closer to the beach at a similar non-chain hotel as we have done in the past (I have been to Oahu 6 times)

The lobby and atmosphere is wonderful. Loved having the continental breakfast because that was one less meal to plan! The king room was very small with a bed, chair, and two end tables; but for two of us, it was not bad. Our pillow cases were dirty but they fixed it. My biggest complaint was the hot tub was not working which was one of the MAIN reasons we chose this hotel. I asked numerous times if it was fixed and no one could tell me anything. And then to see that I was still charged the “amenity” fee; I was not happy.