OHANA Waikiki East by OUTRIGGER reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 3.5
  • Service 4.0
  • Value 4.0

2578 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Our vacation in Oahu

Patricia A on Jul 04, 2024

We would recommend to friends and family Amy in housekeeping was excellent and very friendly, staff excellent and friendly it made our trip even better pool was really nice and room they were already renovated which was really nice they were all very helpful.

TripAdvisor users rated this property 5 out of 5

We love Shu Wen!

Megan P on Jul 04, 2024

The Outrigger staff is very nice. The person who made our stay wonderful was our precious housekeeper, Shu Wen. She is so kind and attentive and she made our stay absolutely wonderful! When you go to Outrigger, I hope you can meet Shu Wen. The only negative about our experience is the hotel was under construction when we were there, so there was a lot of noise beginning early in the morning throughout the whole day. If you have babies or need naps, do not stay at this hotel while they are renovating. They are trying to make it work, but there is a little bit of smell and a lot of sound. I wish we would have been able to stay after the renovations were complete, I think it’s going to be nice. There is currently no restaurant in the hotel. Hope to stay here again after renovation is completed.

TripAdvisor users rated this property 4 out of 5

Great location

Brandon H on Jun 29, 2024

Great location just a few blocks from the beaches, lots of shopping and food nearby. Great pool area. Renovations underway lessened the experience but the staff were all very helpful and friendly, especially Angie at the desk and Amy in housekeeping.

TripAdvisor users rated this property 3 out of 5

Hopefully all these issues will be resolved after the renovation is completed.

Justin N on Jun 28, 2024

Room was clean and newly renovated. The host, Sasha, was very nice and friendly. We dont have to keep scanning the parking card in and out, somehow the camera recognized our plate--that save lots of time. Here area few bad things--there was no ice machine. We had to call the frontdesk to ask for it and wait for someone to bring it to the room. There was no vent in the bathroom, so good luck if someone did a #2 in the room. The smell will linger for a while. The design of the chairs with legs all extended outward and we kept kicking on it, so wear good quality sandals in the room. No bathroom in the lobby area, so make sure you don't need to go while waiting to check-in.

TripAdvisor users rated this property 5 out of 5

Hawaii hotel stay

Bill N on Jun 24, 2024

The staff was great and very helpful, especially when I lost my phone. Mike was as great to work with for tips and handling all our luggage needs. The lobby is under construction so that was a pain. The rooms on the other hand were great. Would stay here again.

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