Romer Waikiki at the Ambassador reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

127 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great place to stay.

michellewI7992TG (Anchorage, Alaska) on Nov 01, 2024

Room was spacious and bed is comfortable. We did have a small issue with housekeeping (not enough towels and lotions and body wash needed to be changed out). Front desk was very helpful to get that issue taken care of. Pool is clean and just cool enough. I also appreciate how the pool is not in the shade and has decent hours that it’s open. We did eat at the restaurant (Favorite Son) when it opened. Enjoyed the pizza and most definitely the tiramisu. Will be book this hotel again.

TripAdvisor users rated this property 5 out of 5

We were treated well at this lovely hotel!

Robbyn P on Oct 29, 2024

My granddaughter and I were treated well by every staff member, from arrival to departure. There were two small maintenance issues in our room (that did not detract from our comfort) which, once reported, were PROMPTLY tended to (literally within minutes.) I loved the plump, fluffy pillows! First time I haven't had to ask for extras in order to get comfortable. The pool area is very attractive and welcoming and the pool is sparkling clean. They have a few bikes they loan out and I enjoyed using one every morning to ride around Waikiki.

TripAdvisor users rated this property 5 out of 5

A gem and a divine lodging experience.

Linda P on Oct 26, 2024

We loved everything at and about this hotel experience. The beds, pillows and bedding were beyond perfect and comfy. The bathroom and sleeping area was very roomy and comfortable. The shower and vanity were nicely equipped. The lobby was beautiful, open and airy. The restaurant, Favorite Son, offered delicious choices. The staff of this hotel and onsite restaurant were the friendliest, most responsive and pleasant individuals ever. This establishment deserves more than 5 stars. We look forward to returning again someday. ????

TripAdvisor users rated this property 5 out of 5

First time in Hawaii

EL E on Oct 24, 2024

Newly renovated rooms Quieter area Unique vibe - not big chain cookie cutter Helpful front desk lady who gave us dining recommendations Relatively reasonable price and good cancellation policy options when we stayed. Gave us peace of mind in case of delays. Cons: No housekeeping (due to staffing shortages) for our entire 6 day stay but they gave us resort fee discount.

TripAdvisor users rated this property 5 out of 5

Relaxing and luxurious experience

Caroline W on Oct 22, 2024

Schereen and Anna Maria were fabulous to check in and out of the hotel with. Very friendly and informative about all the amenities this amazing hotel has to offer! Will definitely be recommending this place to friends and family! The pool and views from our room were some of my favorite parts of our stay!

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