Hotel

The Westin Hapuna Beach Resort

Kona, Island of Hawaii 4.0

Learn about all active advisories related to this hotel

Overview

This deluxe resort on the Kohala Coast is set on the largest white sand beach on the island; world-renowned for swimming, bodyboarding, sunbathing, snorkeling, and the Hapuna Golf Course, an 18-hole championship course.  The hotel has undergone an exciting transformation including newly renovated ocean facing guest rooms, lobby, pools, and restaurants. Guests also enjoy signing privileges at the Mauna Kea Beach Hotel and complimentary evening dining shuttle between resorts.

Resort Fees: 37 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

4:00 p.m.

Check out

12:00 p.m.

Rooms

249

Rooms

Partial Ocean View
  • 1 king bed, and 2 queen beds
  • Partial ocean view
  • No more than 4 guests in the room
Partial Ocean View
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-fridge
  • Phone
  • Room service ($)
  • Safe
  • Slippers
  • Turndown service
  • TV

Partial Ocean View Lanai
  • 1 king bed, and 2 queen beds
  • Partial ocean view
  • No more than 4 guests in the room
Partial Ocean View Lanai
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-fridge
  • Phone
  • Room service ($)
  • Safe
  • Slippers
  • Turndown service
  • TV

Ocean View
  • 1 king bed, and 2 queen beds
  • Ocean view
  • No more than 4 guests in the room
Ocean View
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-fridge
  • Phone
  • Room service ($)
  • Safe
  • Slippers
  • Turndown service
  • TV

Amenities


Location

Address
62-100 Kauna’oa Drive, Kohala Coast, Hawaii, 96743, USA
62-100 Kauna’oa Drive Kohala Coast, HI 96743

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 4 out of 5

A lovely resort with a few hiccups

RayS519 (Orangeville, Canada) on Feb 20, 2024

What we liked: 1. The staff was all very friendly and helpful 2. We got upgraded upon our arrival 3. The leis were a nice touch. We got them upon arrival along with a cold towel and a glass of juice. 4. The pool and hot tub were great 5. The room was large with a great bathroom with both a bath and walk in shower 6. They had a kettle if you wanted to make tea. 7. The AC worked well and was easy to work 8. The lanai was very nice, including a table and 2 bar chairs so we could see the ocean views as well as a chaise. 9. Beautiful beach and grounds were well kept. 10. Wonderful long views. We loved seeing the sunset every night! 11. Great cappuccinos at a reasonable price 12. The food at Naupaka was very good. 13. Self parking was great as it was in the underground garage and was shaded. The Valet parking left the cars in the full sun. On the negative side… 1. Found some roaches in our room. One 15 minutes after we arrived, giving the benefit of doubt as it moved so fast I couldn’t see it clearly. The first morning at 6:45 am after waking up, I found one staring at me. on the headboard of the bed. I took a pic and went straight to the front desk. They quickly moved us to another room and gave us a $100 credit to spend at the hotel. So, their reaction was excellent. It is just too bad that it happened. 2. The new room they gave us had issues with the room key. So more time wasted as they first rekeyed the room and then sent a technician to change the battery on the unit. The next day they did more work in the afternoon when we were resting. ( they had said between 9-2 and we were after 2 pm). So another distruption. 3. On our 3rd day in the morning we were startled by an 3 loud beeps followed by an alert asking people to vacate the hotel, using the stairs. We were getting our important things together, thinking maybe it was a fire when it was cancelled. That was okay but on our 4th day they repeated the 3 loud beeps followed by the message to vacate the hotel for about 2 hours in the mid morning. We were by the pool and finally asked a staff who said it was a test. We don’t understand why it needed to last 2 hrs. And, again, at 8:45pm that night, 3 loud beeps. We both jumped as we were relaxing in our room. I can’t imagine having young kids falling asleep being woken up by this loud noise. All in all, a lovely resort. But these events I mentioned above did take away from our enjoyment of the property, hence the 4*

TripAdvisor users rated this property 5 out of 5

Outstanding Resort

bretr233 (Jefferson, Georgia) on Feb 13, 2024

We stayed here 5 nights and were very impressed. The rooms are modern and well furnished as was our porch which had a very good view of ocean and beach given that it was a “partial view”. The staff is very friendly. Grounds are beautiful. Breakfast buffet was included in our room rate and was a joy to sample every morning. Every evening they had live entertainment in the outdoor covered lobby bar which added a great mellow vibe. We had a couple meals at the outdoor pool bar/restaurant by the ocean which was very nice. We didn’t eat at the signature restaurant at dinner as it seemed a bit high end and gourmet to us. There are many great and less expensive places to eat and drink within 10 to 30 minute drive. North, or to Waimea, or back south. Roads have little traffic and easy to drive. One improvement could be to add more umbrellas at adult pool and to heat it slightly, as it was on the cold side. We definitely highly recommend.

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