Hotel

Outrigger Kona Resort and Spa

Kona, Island of Hawaii 4.0

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Overview

Set on the iconic ocean-front lava cliffs of Keauhou, the Outrigger Kona Resort and Spa captures the awe-inspiring beauty of Hawai‘i Island’s Kona Coast. This resort offers a multi-level fantasy pool with a 200-foot water slide, manta-ray viewing and sweeping views of the Pacific Ocean. Experience genuine Hawaiian hospitality at a resort that celebrates the true essence of Hawaii. 

Resort Fees: 30 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

11 a.m.

Rooms

509

Rooms

Resort View Room
  • 1 king bed, or 2 double beds
  • Resort view
Resort View Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Rollaway bed (on request, $)
  • Safe

Mountain View Room
420 square feet
  • 1 king bed, or 2 double beds
  • Views of Mountains and the Coast
  • No more than 4 guests in the room
Mountain View Room
420 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Rollaway bed (on request, $)
  • Safe

Ocean View Room
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Ocean View Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Rollaway bed (on request, $)
  • Safe

Oceanfront Room
420 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Oceanfront Room
420 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Rollaway bed (on request, $)
  • Safe

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)

  • Feast & Fire Luau
Type Amenities
Holua Poolside Bar and Lounge Bar

Check-in time: 3 p.m.

Check-out time: 11 a.m.

Wi-Fi

  • Select public areas
  • Room

Type of restaurant Type of cuisine Open for Additional Information
Wailele Café Café Coffee and Pastries Breakfast, Dinner, Snacks
Holua Poolside Bar and Lounge À la carte Local Dinner, Lunch, Snacks

  • Rooms: 509
  • Property view .

  • Fitness centre: on site
  • Salon: on site ($)
  • Sauna steam room: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)

78-128 Ehukai Street
Kailua Kona, Hawaii, USA 96740
1 866 956 4262
25 km from KOA

Pools

  • Jetted pools: 2
  • Kids pools: 1
  • Outdoor pools: 1
  • Water slides: Included

Other activities

  • Daily activities: on site

  • ATM
  • Baggage check
  • Business centre available ($)
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Parking available ($)
  • Shopping onsite
  • Tour desk
  • Wedding facilities available ($)

Location

Address
78-128 Ehukai Street, Kailua Kona, Hawaii, 96740, USA
25 km from KOA airport

Reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 4.0
  • Service 4.0
  • Value 3.5
TripAdvisor users rated this property 3 out of 5

Not bad but won’t stay here again.

Amy E on Jan 19, 2023

Place was clean and people were really friendly. Everything closed at resort by 10 as well as in town close by. Restaurants closed at 8 but if you showed up at 7 they told us they’re doing to go orders only. The bar didn’t open till 11 and food and drinks were way over priced for the tiny plastic cup you get and charged a to go order eco fee. Very stingy on towels. On the weekend locals came into use the pool so there was no chairs left for resort guests. Even the spots you had to pay for were taken. I found that to be to be a major turn off. There are Ubers and Lyfts to take you places and some few restaurants in town closed later but for the most part the whole town shuts down at 8pm. Kids were in the adult only hot tub and occasionally swam over to the adult only pool. Not a huge deal until they started splashing and streaming. Hotel staff did nothing about it. My time at the spa was nice but my facial/body scrub lady seemed frantic and rushed and at the end complained she had more body scrubs to do? Sorry I booked it. Was pretty expensive but that’s to be expected. Food at the restaurant was delicious but, like everywhere, thr wait time was long and they seemed understaffed. At one point waiters were running and I felt like a nuisance wanting more coffee. Rooms were clean and tidy. Our shower struggled to get hot 2-3 times but otherwise was good. The beach within walking distance is all lava rock so if you want a beach with sand it’s an Uber drive away but Uber is fairly cheap if not during peak hours. We didn’t go down the slide but it looked sun. Pool was nice and cool and they have 2 hot tubs. One adult only (nobody stops kids from entering) and one not as hot one for everyone. The gym was small and well equipped. People seemed to share the weights with others well and I really enjoyed my workouts there. Great view of the ocean from the pool but I wish we could go in the ocean without having to drive 10-20 minutes. But we knew that found into booking this place. All in all it wasn’t bad but I probably won’t stay here again for the price.

TripAdvisor users rated this property 3 out of 5

Beautiful Property, Lacking Service

Lea S on Jan 18, 2023

If you are traveling as a couple, I do not recommend prereserving a "private" umbrella. When we checked in with the pool attendant and there was already a family in our spot. The attendant was very helpful in removing them, however, the cushions were soaking wet. As I moved the cushions another family came to sit in the remaining 2 chairs. I told them I had reserved the umbrella, but they proceeded to occupy the chairs. At this point not wanting to get into an arguement I asked the Outrigger text line for a refund. They advised to reach out to the pool attendant and who wasn't able to help us. Long story short after reaching out to the pool attendant, front desk and the resorts pass representative (the online booking agency) multiple times, a refund was finally issued 5 hours later. I would have been satisfied to move to another area or to have the attendant remove the family. I found it unfair that I had to pay for this reservation while this family did not and was still allowed to occupy the "private" umbrella. I was very unsatisfied with the level of service and was just asking for a fair delivery of the service I paid for or a refund for the service I did not recieve. For clarification the confirmation of the reservation states "private shaded umbrella with pool lounge chair seating for 2 people" not 2 paid guests plus another 5 people who did not pay for the amenity. The pool attendants were also not able to keep up with the demand for towels. Guests were told multiple times throughout the day that pool towels were not available. At about 2pm the attendants ran out of towels for the duration of the day. While I can empathize with the staffing shortage I would hope that in the future the hotel will only accomodate the amount of guests they can maintain to uphold the level of service they advertise.

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    Honolulu, Oahu, Kona, Island of Hawaii, Kahului, Maui, Lihue, Kauai

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