TripAdvisor Traveler Rating

Faith, in the Outrigger coffee shop, was so kind and engaging. She helped make my order, suggested items to purchase, as well as give me tips on places to visit while on the island. I learned all about the apple banana from her as well. Mahalo for your kindness.

Beautiful resort all around. Spacious rooms, unparalleled views, all the amenities, and close to local activities. The staff were consistently helpful and friendly, with a special shout-out to Veronica at the front desk who went above and beyond to make our experience truly special.

Great resort! The staff was friendly in all phases! Only drawback is there is no beach at the resort but the water slide at the pool was a plus. Even for me and I'm 66. Would definitely return again!

Thank you Faith @ the PIKO coffee bar! Best customer service ever! :) Will definitely be back

We just completed our second stay at the Outrigger Kona Resort & Spa. Our first visit shortly after COVID was absolutely perfect, which is exactly why we decided to come back to this wonderful property. Upon arrival, we spoke with Kiara at the front desk. She was absolutely incredible! Kiara went completely above and beyond to ensure we had an amazing experience, taking the time to look after us. Thanks to her thoughtfulness, we were placed in a fantastic room on the fourth floor with a spectacular view of the beautiful Kona coast. Her outstanding hospitality completely elevated our vacation and turned it into a truly special stay. Beyond the top-notch service, the resort's location is perfect for activities and scenery. We took a fantastic snorkeling tour during our stay, and it was incredibly convenient that the boat left right from the pier, which is just a short, easy walk from the resort. As an added bonus, the resort offers a perfect vantage point to take in absolutely beautiful sunsets every evening. This is a great resort, but it is team members like Kiara who make it exceptional. Thank you, Kiara, for your kindness and professionalism!