TripAdvisor Traveler Rating

We weren’t actually guests on this trip, but we stopped in for a quick visit to watch the sunset and the manta rays. Fabulous!! Kim Thomas at the property gave us a personal tour…we can’t wait to come back as true guests in the future. Thanks Kim!!

Wonderful customer service from Sharlaine and Tesa in the Voyager Club experience! They were courteous and helpful and a joy to talk to! Very grateful for their service! The variety of food and drinks offered are great, so delicious and lots of options to choose from

The trip was for myself and my cousins birthday ??. We had an amazing time together. We experienced great staff and a very pleasant employee by the name of Andre Scott ??. He came to fix your internet. And we got a weath of other information, that made our trip more enjoyable. Thanks again Andre for being so nice and keep that great personality, smile and kindness flowing always. Demetris and Vivian

We come to the Outrigger every year for Thanksgiving. We have 12 and 14 year old boys and they absolutely love the waterslide. You can spend all day at the pool. This year unfortunately I had a slight problem with my room that did not get fixed the first day after speaking with the staff. Sadly i had to escalate it to Sally the manager. I at times am not the easiest of people to deal with and I would not have been able to take care of a person like me but Sally was amazing, calmed me down and took care of my situation. Sally took care of me with class, dignity and grace all the things that I was lacking in that moment. The amenities and the property are amazing but we come back because of the staff. From the Valets to the bartenders everyone is at the top of service industry. Thank you to Sally again and the wonderful staff. Daniel

Sharlaine and Tessa are gifts of aloha to your resort ?? friendly ,kind and sweet , actually your staff ,,,everyone we encounter was incredible . All the staff working all over the resort were kind courtesy and helpful . We will definitely come back ??