TripAdvisor Traveler Rating

Booked a pool view room with a lovely view out to the ocean. Sunset views were incredible! The room was most comfortable albeit a bit dated. Pool area and outside gardens are very well manicured and maintained. We were not very impressed with the beach area but with all we had planned outside the resort the pool access was more than enough. Staff throughout the resort were professional and friendly. You definitely need a car to get around but some nice restaurants and shopping within walking distance. We would definitely stay there again.

If you are planning a trip to Hawai’i (the Island), make sure to stay at least a few days at the Waikoloa Beach Marriott Resort and Spa. What a wonderful stay we had there! It is only 15-20 minutes away from the Kona Intl Airport, surrounded with shopping & restaurants, it is right on the beach. It has three different pools AND hot tubs to enjoy with your family. We had a lot of fun in the slide; my 4 yrs old girl was very happy to be able to enjoy it! Kids need to be 42inches to use it. The staff was very helpful and kind, but I want to recognize George at the pool as he went a few extra miles to make my kids’ experience memorable. He taught my son how to make a bead lei, and made my daughter a very special island Gucci- see picture. My husband and I were very impressed with his skills, but also how he cares for all the kids that come enjoy the pool area. The rooms are sparkly clean and beautiful. We were blessed with an ocean/pools view; just so amazing to admire the view while sipping on a coffee! We will be back. If you’re considering it- book it! You will have an amazing time!

We have just returned home from our sixth stay at this property. It just keeps getting better and better. The rooms have undergone a renovation and they are great. Even though they are the same size, they seem much bigger. Anette Hemphill is amazing. She is the sweetest kindest woman. She takes great care of us, and shows us that she really does care about us a lot! So thrilled to know her. Mia Atsumi is wonderful. We have known her from her days at the Royal Hawaiian, and are thrilled that we get to still see her because she is now at the Waikoloa Beach Marriott! She is sweet and kind and a wonderful person. The food is great at the breakfast. Freshest fruit ever. And the staff at breakfast is the most wonderful people. Roxanne and Evelyn are the sweetest. Basically, all of the staff, from the time we drove the car to the driveway, to the people who check us in at the front desk, to the housekeeper, they’re all lovely. Can’t wait to come back hopefully again next year!!!

Location is great, the grounds around the Waikola are wonderful. Staff were friendly and helpful. The rooms leave much to be desired. For Marriot I would have expected much better. The rooms are worn and in need of attention, in fact a gut and remodel. Rooms are dated, moldy bathrooms, patch work repairs more motel 6 quality, see pictures. I would not return to this location until its completely overhauled. Not just visual, but health wise with the mold I would be concerned and not go.

Even in the land of Aloha it's hard to imagine a more friendly staff. Every single person. Rooms are brand new, so brand new that upon our arrival they were doing a photo shoot in the room next door to us in order to update their website. We know there were complaints this summer about the construction. Consider that now mostly complete. The ocean-front rooms with their lanais are amazing. Free welcome drink coupons. Vegan options (Tofu Poke!) on the menu are appreciated. Guests of all ages body types and cultures make it a welcoming place for all.