TripAdvisor Traveler Rating

We stayed here 5 nights and there were no real issues with our stay. I just feel like this hotel is way overpriced for the condition the hotel is in. Our room was large, had a good view and had a dressing area with a 2nd sink and vanity. Our room also had stains on the chairs, red stuff (no idea what) dried on the inside of the cabinet where the mini fridge is and multiple other kind of gross smudges on the walls. Also, the carpet in the hallways is coming loose and looks awful. Two mornings we saw 2 men sleeping on the couch/chairs right off the elevators - and we were on the 24th floor! They appeared homeless as they had multiple bags with them. The best thing we encountered here was Lan at the reception area who checked us in. She was very kind and was able to help us with a couple issues we had at check in. She’s very knowledgeable and makes a good 1st impression of the hotel.

ROOMS WERE OLD AND FILTHY. Towel rack has never ever ever been dusted if you zoom and you can see all the dust I had to request new towels as soon as I got there so I wouldn't use the ones on the shelf. Window sill is falling apart, I supposedly had a view of the Bellagio fountain but if you zoom in the windows were just so filthy there's no chance of seeing out of them. Carpet, gross.. I stay at some of the other hotel Caesars casinos and they are in much much better condition.

Front desk clerk LAN was amazing!! Never said NO one time!! Always delivered to amazing satisfaction We come here annually and she has helped us before!!! Management quality!!! Kirk Lee Caesar’s Rewards 11402248730

We celebrated my husband's birthday with 12 friends and family. Several of us stayed at the Horseshoe and loved the staff! Greatest bartenders, Anthony, Michael, Jordan and Several more! Our room was dated but clean and the bed was comfy. Guy's place was extremely disappointing. Better choices right next door conveniently located at Paris, connected by a walkway from the Horseshoe. The hotel is centrally located on the strip which makes exploring Las Vegas easy to explore! We look forward to coming again for a visit!

Nice stay, room I had reserved wasn't available when I checked in, so I was given a dual queen. The remote didn't work well the batteries were probably the issue. Overall nice stay