Horseshoe Las Vegas reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

28552 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

This employee could have ruined my stay if i would have let it

mattscards (Houston, Texas) on May 17, 2024

stayed there late April to early May. The location was good and it didn't take long to navigate your way casino. I bought some expensive food at a nearby restaurant and was unable to eat it all. Later I went to heat it up but observed there were no microwaves in the room. None in the vending area, none of the restaurants, anywhere apparently. I went up to the front desk to ask for a microwave location. The young man (name started with an A perhaps Artie or something) response was kind of rude. I asked another time why there was not any microwaves in the hotel. He became even more rude telling me he already answered me everything he was going to answer to me with a sharp tone and started looking toward the line...basically telling me to leave. I was never rude, never was angry nor raised my voice or even showed any emotion. This guy was just a jerk, perhaps had an issue at home. I asked for a manager. He rudely said he was not going to get one. I decided he wasn't worth it and I left. It won't be hard for him to not remember me. I was with a cane and could barely walk. This man I feel hard to come out of this incident without thinking this man should never be in a position to deal with the public. Otherwise it was a nice stay.

TripAdvisor users rated this property 1 out of 5

A very impersonal hotel

davidbT7499IB (Saratoga Beach, Canada) on May 15, 2024

Very impersonal hotel. Nothing fancy. More like a 1950s Holiday inn. I would certainly not recommend this hotel to anybody. From check in with a long long line to the checkout procedure it's been a pain in the rear end. I will certainly not be back

TripAdvisor users rated this property 1 out of 5

Terrible experience. Room was filthy. Dirty sock was on the floor when I checked in. Ice bucket and bathrm floor sticky.

Lynn B on May 14, 2024

Terrible experience. Room was filthy. Dirty sock was on the floor when I checked in. Ice bucket and bathrm floor sticky. Bathroom cabinets were dusty. Phone was broken & didn’t work. Reported it twice. No one came to fix it. Had to use my cell phone to call front desk. The worst thing is the pillow had perfume on it - which makes me think the sheets were not changed. Really gross. Don’t waste your money!!!

TripAdvisor users rated this property 5 out of 5

Horse shoe nice location

Elias D on May 13, 2024

Clean room nice view I wish u have Starbucks security are amazing very helpful finding my cell phone . Only thing is u still holding one deposit of $50 . I didn't understand why I have three days in separate reservation . Food is ok machines ok even I lost

TripAdvisor users rated this property 5 out of 5

Casino

L B (Taylor, Michigan) on May 12, 2024

Stopped in to see what was happening here. Loved the vibe here. Was hoping for a huge win didn't happen but I still enjoyed myself. Clean and comfortable casino. I'd visit again when I visit vegas. Tons of shops inside. The shop owners were very nice.

View All