Horseshoe Las Vegas reviews
TripAdvisor Traveler Rating
28974 TripAdvisor reviews
All caesars properties are bad. Avoid!
joemra on Nov 29, 2025
Caesars has ZERO customer service. No wonder nobody goes to vegas anymore. Employees are rude. They lie and do anything to take every last dollar from you. Nothing good about the experience anymore.
We definitely would be staying here.
elivale74 (Dallas, Texas) on Nov 29, 2025
Horseshoe hotels was one of the better hotels we have stayed on the strip. This hotel did not have a stale smell as others.
Veronica at front desk is undoubtedly one of your best in the business
Courtney R on Nov 29, 2025
Veronica at front desk is a superstar on two separate occasions she went out of her way to help. I was trying to get and on separate date return show tickets. She had no customers at her desk and came to my aid to purchase tickets when I could not figure out system on kiosk( am 81 yo so it is Greek to me) and again helped me get when play was cancelled to assure I got refund. Polite, cheerful, patience galore. You are truly lucky to have her as an employee..she goes the extra mile that most do not !!!!
Cleanness and good services
BHong N on Nov 27, 2025
The room is large, very clean and quiet?? We enjoyed our vacation and special this time my husband got many luck??. We will comeback ??
Middle stop, decent stay, LARGE rooms, great shower
Trevor P on Nov 25, 2025
Decent hotel, large rooms, generally clean... Gaming floor is a little blah but probably had enough machines and tables for everyone.