TripAdvisor Traveler Rating

this is one of the Caesars/El Dorado properties, it used to be Ballys. I feel that they never want to do any maintenance so every time I checked in there was always some maintenance issue. Sometimes minor/cosmetic, usually functional and annoying. the price at this hotel is usually good. Unless you want to waste your time and be frustrated with self check in kiosks, make sure you are diamond or better as the line to checkin with a typically amazing human can be VERY long.

Jennifer at the Diamond check in is a godsend. Extremely helpful with a package that was delivered, made check in a breeze, and went out of her way to accommodate my associates who were in a distressed checkin situation. A++++++ more employees should take her lead!

The horseshoe hotel was very clean and centrally located. The staff was friendly and helpful. We were able to check in at 8am and got a nice view room. I would stay here again!

Bugs in the room and trash in the floor. Never received a cleaning or towels either. Do not recommend staying at this location

The best part about Horseshoe is the location of the hotel and its proximity to all other attractions in the area. It is close enough to walk to the LinQ Wheel, the Sphere, the Paris, the Bellagio, and there is a monorail stop that can take you further down the strip as well. overall the location is about as good as there is for the price. So it is Value versus hotel condition and NEWNESS