TripAdvisor Traveler Rating

The location and view cannot be beat! The casino is nice too

Poor slow service, while paying outrageous fees

There was literally no help from staff it is a beautiful hotel and very clean but extremely difficult to get around and not much help from the staff to navigate when you’re first getting there specifically with the conference rooms

This is the most amazing hotel. From the gorgeous seasonal garden displays to the incredible attention to guest satisfaction, Bellagio doesn’t miss. Incredible rooms, dining, pool, and staff. Splurge on a fountain view room.

We checked into a dirty room upon arrival. When I called to complain, I was asked what specifically needed to be cleaned. After I got more upset I had to wait while the staff member received approval to move us to a clean room and offered a $150 resort credit. The fact that I had to ASK to be moved to a clean room while staring at an unmade bed, garbage, dirty towels, was the part that was frustrating. The solution would have been acceptable had it been offered immediately. We never received housekeeping through the next three days - they attempted to come at 9AM which we were not ready for. Everything felt a bit more run down than other hotels (this could be my bias though). Between showing up to a dirty room, never having our room turned over, and the hotel feeling more run down, I just never felt comfortable and couldn't appreciate the beauty of the hotel as much. It felt dirty and, therefore, very expensive.