TripAdvisor Traveler Rating

This review is strictly for the casino host, Kevin Craddock. I'd give zero stars if I could. I am a high limit gambler at this casino and was randomly assigned Kevin Craddock as my host. He is extremely unprofessional and uses cuss words while talking to clients. He has made many empty promises. He promises something and takes his word back after finding out that you've been winning at the casino. I'm not sure how he is still employed here. He will tell me to charge any food I order to my hotel room and that he will take off the charges when I check out since I have a lot of high limit casino play. And then he changed his mind multiple times after finding out that I didn't have a losing session. He invites me to come back and says he will get me a complimentary stay if I gamble. After finding out I had a winning session, he takes his word back and decides to charge me the regular price of the hotel stay. He's a compulsive liar and manipulator. He also told me that the casino needs losing players and if you are winning too much, you'll get banned from gambling there. He has bad breath as well. I won't be back here again.

We had high hopes for this place with it being the world's largest sports book. But they quickly turned sour. For one thing, they have dancers at every single entrance just to make sure you're 21 or above to get in the hotel. We know of no other hotel in the area where you have to be 21 just to get in. Aside from that, the workers are rude and abrasive. The slot machines are tighter than even on the strip. And gameplay is really expensive, with high minimums. The place manages to combine the worst of the strip with the worst of the downtown. It is expensive, charging you parking and resort fees and gameplay is really bad. And since it's downtown, it is in a run-down location where you're hoping you aren't mugged just going to your car. Needless to say it was definitely not a good experience at all.

As frequent visitors to Fremont Street, this was my wife’s and my first stay at this upscale property. Kudos to the management team for assembling and extraordinary staff to oversee the hotel and casino operations. Circa Hotel and Resort is a well-oiled, pristine hospitality machine. Our experience began with a smooth check-in by Carlos at the front desk. Mega Bar, Barkeep Terry kept us hydrated and greeted us whether we were in his care or in passing. Honorable mention also goes to Mega Bar, Bartender Albert. Legacy Lounge, Bartender Kenneth, is a master mixologist. I highly recommend Kenny’s Mai Tai, garnished with a floral bouquet. Prior to checking out, Casino Host Ann Stevens went above and beyond to reward our play with several comps. We definitely will be back. The timeless spirit of true Las Vegas is alive and well at the Circa Hotel and Casino.

It’s a horrible to be inconvenienced with showing your ID everytime you want to enter the hotel! You can’t get in if your forgot your ID is in the room! Wont ever stay here again! Rooms are nice good food is good but having to Show your ID every single time you enter is totally ridiculous! I don’t know whose ideal this was but it was really stupid! Because we won’t be back then because of that we’ve spent a lot of money here. This is a straw that brought the camels back. We just can’t take it anymore. It’s so annoying and makes us so angry so I have to freak out our ID every time we want to come in from going out! They treat you like you’re a criminal like you’ve done something wrong as to why they need to scan your ID!

We stayed at Circa last month and were sadly disappointed. We thought it would be a great place to entertain friends visiting for a wedding. Unfortunately some of our friends never showed mostly locals and those driving from neighboring states. We later learned that they charge $25 flat fee regardless if you are a local or just there for 15 minutes. We were also disappointed in the area although the resort attempts to cater to upscale clientele, as soon as you step outside their premises you will know that this is not the nicest area in Vegas. We heard there is more crime (Homicides) in Freemont (zip code 89101) part of Vegas because of its proximity to low income neighborhoods. If you like loud obnoxious people, freaks and pickpocketers along with smelly vinegar fries with ketchup mustard pretzels in very close proximity to the entrance to Circa, you may be in luck and found your crowd. We did not want to be locked up inside this resort, similarly how you feel when you go to a nice exclusive resort in Jamaica and were hoping to walk around the area. Personally we wanted to enjoy a more relaxed calm atmosphere with higher end restaurants and shopping vs. tacky teeshirts and cheap souvenirs and not feel uneasy as to the location where Circa chose to place this resort.