TripAdvisor Traveler Rating

We are locals and came for our anniversary. We stayed for 2 nights with the All Incl $400 package that included, 2 nights in a king room, a daybed at Stadium Swim, $100 food credit and $100 beverage credit. 99% of the staff was exceptional - warm greetings, knowledgable and willing to help for the few times we needed some direction - front desk, concierge, Legacy Club staff and bathroom attendants throughout the resort were all customer focused and pleasant. The one Con - Stadium Swim experience was dreadful. The fact that the evening daybed reservation I made was missing was frustrating but the man at the desk corrected it and entered my info right away - system error's can happen. The very worst part was security. I've been to dozens of pools worldwide, including 4 star resorts in Europe, Southeast Asia, Carribbean and South America and never had this much hassle and harrassment to get into a pool. I get that this is Fremont Street. Lots of bad behavior from drunk and disorderly people, so extra precaution is there to keep everyone safe. However, it's not the rules and protocol - it's the execution. We travel extensively and at every airport you place your items in a bin and walk through the scanner. There was no sign that directed to do otherwise. Fortunately, it was around 8pm, so there was no line. We placed our items in the bins and walked through as we're used to. Then the security guard starts yelling at my husband that we were supposed to wait with our items and did he have any thing to declare in his pockets. His shorts had only a fake pocket in the back and he said "no". Then the guard asked him again and yelled that we both needed to come back and stay with our things. My husband was rightfully agitated and spoke back in the same loud, aggressive tone that the young man spoke to us in. The young man was rude and loud. It was absolutely unnecessary. Neither my husband nor I had been drinking or undere any influence and gave no reason to be treated so disrespectfully. We started with the positive tone we usually do and we felt like we weren't welcome at all. We finally got in and were further disappointed to see the daybeds were absolutely filthy. We sat for 2 minutes on towels and were so grossed out we left. I booked evening because I saw in reviews that there is no shade. Even if pristine, you would not last more than 30 minutes in the Vegas sun with no umbrella on a summer day at Stadim Swim daybeds or loungers. Only cabanas have shade. It gets really windy here so from my understanding there were umbrellas but they got rid of them. Not sure why no shade structures were placed to at least cover daybeds. The Pros - the king room was a great layout with new furnishings, nicely appointed bathroom and lots of room for storage. Bathroom shower was fantastic with great water pressure! The empty personal fridge was very useful and a big plus. After the awful Stadium Swim experience, we decided to give Legacy Club a try and were so glad we did. It was the highlight of our trip! Staff, layout and view were fantastic. We are locals and will be back. It will be a great place for us to chill when visiting Fremont Street and recommend and bring friends to when they visit. This was a Wednesday night, so we're sure weekends are busier but it will be worth a wait. Overall - we enjoyed our stay and will be back!

Wow - we stayed for 5 nights for our Honeymoon from the UK! On arrival the service was exceptional - we requested a late checkout and were granted 2pm as requested! We had a corner studio and the room was fantastic! We had views of the mountains and a really nice quiet room (1802 for reference!!) the bed was super comfortable, plenty of room around for relaxing whilst getting ready!! The safe is F.O.C which is a great bonus - the steamer worked well and the hairdryer great for a hotel one!! - maybe some more hangers needed in the wardrobe!! We visited Stadium Swim every morning and for the evening of the USA final group game of the World Cup - this is an amazing pool we both really enjoyed our time here!! Drinks are not cheap but as expected in a premium venue!! Casino floor was always good and service great on the floor!! We are in a couple of the restaurants and again loved the food!!! I purchased the Father’s Day package for my husband and they had issues location the booking - Gina came and explained everything to us and I have to say nothing was too much trouble for ANY of the staff. Legacy Club we visited Once and it blew me away - amazing views, delicious cocktails!! We love Fremont street and this is 100% our Hotel of choice going forward! See you next time Circa!!

I stayed at Circa this past week. I wanted to give the place a second chance. My previous experience wasn’t the best. I arrived early for check in and was given the opportunity to upgrade my room to a “Circa Suite”. I paid to upgrade and voiced my concern to the lady when I checked in that on my previous stay the air conditioning in my room didn’t function well. I hoped that my stay would be enjoyable, but again I was plagued with a room that only cooled to 77 degrees despite being set at the lowest temp of 64. I contacted the front desk and requested maintenance. They arrived to my room and “reset everything”. They were kind, but told me that this was a “known problem” and that many guests had also voiced similar concerns. They also instructed me that the hotel was on a boiler/chiller system. My concern was also that the AC system barely moved air in the room and the room felt “stuffy”. I received apologies, but wasn’t offered a fan or any other assistance. I was only told “other people have said the same thing you aren’t the only one to say this”. Another issue I had was my room was not really clean. The mirrors were dirty and I also noted that my bed had a bottom sheet, but didn’t have a top sheet. Rather, it only had a duvet. I thought this was weird. I had hoped this hotel would have attempted to accommodate me better. I really love the casino, but have not had the best experience on the hotel side of things. I am sure they will write a generic response. I would love to try this place again if they actually want to provide a quality experience. If not, I’d rather spend my money elsewhere.

Hotel is really good with a really modern feel, however before anyone goes they should know that the hotel takes $100 per night from your card and resort fees(as expected) from your card before they even give you a key. We were over $1300 out of pocket before we even seen the room. Left a bitter taste before we got started

We stayed here with the all in summer package. Absolutely loved this hotel. It is 21 and over and you have to check ID before entering. O wish they would give a bracelet or something to those staying so you didn't need your ID to enter entry time. That is the only con. We enjoy the circa every time we go. The beds are comfortable, rooms clean, bathroom huge with double sink, shower is AMAZING. we enjoyed a day at stadium swim which is an absolute gem. Amazing atmosphere to lounge or enjoy sports. This resort is always on our top list of places to stay.