TripAdvisor Traveler Rating

ABSOLUTELY worst HOTEL DISGUSTING ROOMS LIFTS ARE DINGY PARKING DINGY THE STAFF AT THE LOBBY ABSOLUTELY RUDE DISRESPECTFUL YANELI - worst supervisor ever 1) feel absolutely unsafe 2) leakage in rooms 3) theft 4) STAFF ABSOLUTE TRASH

Went for anniversary. Pool party was great. Got to pay a good amount for day bed and drinks but it's a once a year expense! Loved it!

It was my first time in the hotel, but I loved the location, I liked that it is very clean, the pool is very nice.I would love to be able to return to Las Vegas and without a doubt I would stay at Flamningos hotel.

Great location to walk everywhere lots to do around area. Shows are great there, staff is good. I recommend getting the rewards card it does save you a great deal of money and has great upgrade advantages.

Booked and stayed at The Flamingo May 4 - May 6 (2 Nights) travelling to Las Vegas from Australia as a family of four. The new Caesar’s All Inclusive Package sounded great, two full meals per adult at Guy Fieri’s Kitchen or Gordon Ramsay’s Burger, or grab breakfast in the morning at the Nook Cafe downstairs, bottomless well drinks at two bars, High Roller tickets all for $200 per night. Complaint #1: The advertised $200 per night is for ONE person however it’s twin share so it actually is an extra $100 per night for another adult. Why not just be transparent and say $300 per night for TWO adults? If something sounds too good to be true, it probably is. Complaint #2: Check in time is FROM 3:00pm after you have stood in a long ass queue at the check in desk, let’s be real it is probably going to be closer to 4-4.30pm. So if you are getting to your room at about 5pm, you probably aren’t going to eat TWO meals on check in day. NO WHERE in the T&Cs for the All-in Package does it state that the TWO meals per adult have to be used on check in day. We assumed we would be allowed to use our “included” meals from the time we checked in to the time we checked out. Nope, no meal allowance whatsoever on check out day. But I only found out this information AFTER the fact. How ridiculous. Complaint #3: Caesar’s do not have a grasp on their billing system. They handed me a bill for $494 at check out which were the total room charges meant to be included in our “All inclusive” Package. The reception desk attendant was kind and said she would get it sorted by sending it to the billing department to have the charges removed. Three days later, a new bill is emailed with the SAME $494 charges and my credit card is billed for that amount, mind you as my card is with an Australian institution, it’s actually about $692 AUD PLUS an international transaction fee. I am absolutely furious about this with good reason. After having to phone the Caesar’s Billing Department from Australia to get this rectified, they then tell me they can only refund $389 not the $494 because they won’t cover the charges from check out day. THEY made a mistake and this is the best they can do? I am extremely disappointed in their customer service. We are also Caesar’s Rewards Members and gambled in The Flamingo Casino. Never again will we choose to stay at a Caesar’s Property after this experience. Buyer Beware, the “All Inclusive” Package is a shambles.