TripAdvisor Traveler Rating

The staff throughout the resort are extremely and helpful! It’s conveniently close to the convention center. The resort has everything you need so you don’t have to leave if you don’t want to.

We were a party of nine, and attended the Motown show at the Westgate Hotel. Juana H was our show host, she was extremely helpful and accommodating. She’s awesome!

Stayed in the middle of October. Room was spacious with everything you need, around the edges it looked a bit tired but nothing that put me off . We had access to the pool and gym ,the poolside was good with music playing whilst you sit in thr sun ,the pool was good. The staff are friendly throughout the property, the casino wss busy and the sports book is massive, hotel has a monorail station so getting to the strip was very easy. As a couple in our 50s we had a good time,well be back . One side note , limited housekeeping compared to other hotels we've stayed at ..we weren't told when or if the room would get cleaned or whether we had to request it .that information was lacking on check in We stayed in the north tower overlooking the golf club with mountains in the distance.. fantastic view.

San Fernando Band was great! Good Sound and great singers! Keep up the Pinoy spirit??

Outdated hotel. Toilet took 40 minutes to refill. Credit given as they had a facilities worker come and replace the insides of the tank and then it worked fine. Bathroom sink does not drain very quickly and you are lucky if you get tepid water out of the shower. Can’t recommend this hotel. We basically just slept there and had to pay resort fees for a closed pool, a closed Mexican restaurant that says it was opened until midnight and the same plastic containers of chips sat on the counter all three days. (I really hope they throw those out when they do open). I guess the paintings on the wall opposite the restaurant tell the real story as to how long they have been waiting for service as they are now skeletons. I could have accepted the problems for the room price we paid WITHOUT the resort fees, but just not happy. I expect more than that from a resort/casino. Won’t be back and will be disputing that resort fee.