Sheraton Universal Hotel reviews
1279 TripAdvisor reviews
Highly Recommend!
Rhea B (Maui, Hawaii) on May 03, 2024
Great hotel in a great location! Friendly staff, nice rooms, and a quick walk to the park. We will definitely stay here again in the future!
Mr Mathew, Mr Jose, MsHelen, Ms Mary
ishan s on May 03, 2024
I would like to recognise efforts of Super Stars Mr. Matthew, Mr. Jose, Ms. Helen, Ms. Mary d , they went out of their way to make sure we have wonderful dinner after tiering day as per our vegetarian expectations. I request Shearton to recognise
Good!
640mayrab (Norden, California) on May 02, 2024
All the staff were nice, and said Hi and Bye every time we walked near them at the front desk and restaurant. We went to the complementary breakfasts and hors d’oeuvres and DJ, Maria and Albino were really nice and food was good! Maria explained us how to use the metro and go to the Walk of Fame.
Very pleasant. Will definitely come back.
Ricky V on May 01, 2024
The bed and pillows are the best!. Staff are the friendliest people. Amenities are complete and clean. Food is really good as well. Service is excellent. Rooms are in very good condition. Restrooms are very clean in the lobby. Hotel has very good temperature.
Universal Hollywood Sheraton.
M G (Orion, Michigan) on Apr 29, 2024
We checked in late and front desk was fast getting us checked in. We had our luggage delivered in less than 10 min and visited the lounge. Matthew, Jose, and Sandra were friendly and helpful. The lounge snacks were great. The room was clean and well maintained.