Sonesta Los Angeles Airport reviews
TripAdvisor Traveler Rating
3162 TripAdvisor reviews
Ridiculous to have one receptionist for late busy night.
MontanaSeaKayaker (Whitefish, Montana) on Dec 11, 2025
Spent loads of time to just get room key. One receptionist who takes 20 minutes per person to check in. We’re 10th in line! It’s late and this is a ridiculous.
Great Valet Parking
Mary A on Dec 07, 2025
The valet parking service was on point. JC Enzo was so professional and polite! He made sure that he attended to everyone in his vicinity to make sure they got the help or direction they needed! Great customer service!
One of the easiest parking experiences
Daren D on Dec 06, 2025
This was a very pleasant experience. Very close to the airport, brand new shuttles, and the service of JONA went above and beyond! Wonderful!
Deceptive pricing, excruciatingly long wait to check in.
MarkK121 (Minneapolis, Minnesota) on Dec 03, 2025
Deceptive pricing. Long wait to check in. Beware Resort Fees and additional taxes that they charge you after you leave. These are not revealed up front unless you read all the way to the bottom of your confirmation email. They certainly do not tell you about the fees at check in. Caveat Emptor. This is a game to them and they always win!
10/10 - see you next time
Will M on Dec 03, 2025
Great experience with the hotel staff while checking in late at night, giving recommendations on food and Jona from Valet Dep. couldn’t have been nicer.