TripAdvisor Traveler Rating

Christian, Marcos and Alma were the best. So helpful and attentive. The resort is beautiful. We had a great time. The members update on the other hand, did not go well. Wasn't impressed with how things went. As members, we'll be trying other resorts and may return at some point.

Kevin in activities is by far the friendliness and most proficient instructor here at this resort. He has incredible energy and is a great motivator, all the while smiling and having fun! I wish he would do all of the activities all of the time!

Love the resort and people here! My favorite of course is entertainment team: Fatima & Christian! Thank you for sharing your passion and dedication! We enjoyed all the fun activities you guys provide and we had a wonderful time! All service is great! My husband John loves Carlos, he just a very sweet person. Thank you for a great week stay #VillaLaValencia

Best vacation! Laura, Victor, servers at the pool made our experience wonderful! The entertainment at the pool party yesterday was so much fun thanks to Kevin. Escani, and Christian!! I especially loved Escani as the shark and his water aerobics! Breakfast was great because of the incredible staff - Gerardo, Francisca and the head of house Jocelyn. The breakfast had so many options to choose from - eggs cooked to order, fresh juice. I enjoyed the Mexican coffee. My favorite dinner was at the Italian restaurant. The head chef always checked in on us and was very attentive. Gerardo our server was the best Can’t wait to come back again!

The staff was amazing. Shout out to Fatima, Christian, Kevin and Escani from entertainment, Alejandro,Laura and Victor at the pool. Francisca,Gerardo at breakfast and Geraldo at the Italian restaurant. I can’t remember the names of everyone we got great service from because there were so many and they all were so kind. We will definitely be back.