Valencia is beyond beautiful. The views are incredible and the staff is extremely kind and attentive. The entire resort is impeccably clean. Susan and Moises at the steakhouse took hospitality to the next level. Besides the food they were the reason we came back for four nights for dinner. Wendy & Luigi at the pool were our faves and made sure we were never thirsty ?? Santiago & Erbin make the best margaritas in the lobby bar!! It’s a wonderful spot to sit and kill time ?? Be sure to order them spicy ??? ??
Great place with family!
Mar 02, 2024
Great stay at Villa La Valencia!! We appreciated friendly staff (Heriberto the bell boy in particular was very accommodating. Their “entertainment” staff was great also! Lots of fun to be had around the pool area, lazy river. We had plenty to do, and only left the resort twice in our 7 days. Our only advice would be to skip the “timeshare talk”. We wasted four hours on our first day dealing with false promises. Other than that, loved it!
Mar 01, 2024
Alessandro is the best!! He took such great care of us at the pool bar. He works so hard and was always on top of things. He recommended the best dishes and was constantly refilling our drinks and checking on us. We had an excellent trip because of the staff at villa La Valencia and especially because of Alessandro.
I would go back 100 times just to eat at Patron Mexican Restaurant again and again and again…. ??
Mar 01, 2024
Great resort overall, rooms were clean, room service was always attentive, the ladies that cleaned our room always did an outstanding job, the resort does need some more activities for the guests to enjoy BUT Mexican Restaurant PATRON was a HIT 10/10 their breakfast and dinner was amazing! As a Mexican living in the states I am always looking forward to authentic Mexican food that reminds me of home and Patron did it for me. Chef ESTEBAN AND CARLOS QUINTERO did an amazing job at creating every single dish. Taco Tuesday stole my ?? , they weren’t some regular chicken, asada and pastor tacos OH NO NO they were actual guisados tacos, authentic Mexican cuisine at its finest! THE DESSERTS WERE TO DIE FOR. I wish I could just take both chefs back home with me haha even when I asked for some chicken tenders for my toddler they made them from scratch and she loved them. We literally had reservations for the other two restaurants and we kept canceling every single night because nothing could beat patron’s flavor and service. BREAKFAST buffet was also amazing! Chilaquiles, chiles rellenos, even pozole verde, my mouth is literally watering as I type this. The service was also amazing, our servers LUIS AND GERARDO went above and beyond to make us feel welcome and always with the BIGGEST SMILE.
Ps. Coralle restaurant was a big disappointment, food was horrible and service was really bad, server was rude and annoyed by me asking for things on the menu. Felt like the servers attitude was only nice when he was talking to White Americans, maybe because we are mexican-american costumers he disliked giving service to HIS OWN race but at the same time I am paying with green dollars just as our white American folks. It kinda sucks to have fellow Mexicans being racist at their own race but that’s why we can’t progress as a country.
10/10 entertainment crew
Mar 01, 2024
Kevin from the entertainment crew made everyday fun and exciting! He was great with the kids and a joy to be around everyday. Always smiling and having fun! Engaging with everyone to get them involved in the daily activities. What a great trip!