TripAdvisor Traveler Rating

It's a lovely but dated resort. We booked an ocean front master suite using RCI. MYy wife thought the gym was great. The restaurants were okay, standard low food cost resort fare. Service was excellent. There is no beach to walk on and no swimming. We enjoyed our one week stay.

We had an amazing stay at Pueblo Bonito Emerald Bay this year! This was our sixth trip to Pueblo Bonito, and once again it exceeded our expectations. We arrived at the perfect time, enjoying the beautiful weather before the humidity really set in. The resort has made several improvements since our visit last year, and they have definitely been for the better. We especially noticed the updated menus at both the pool areas and the restaurants, which offered more variety and excellent food. As always, Jose and Angel at the adults-only pool provided exceptional service. Jose is retiring, and we will certainly miss seeing him each year. We wish him all the best in his retirement. At the same time, we know Giovanni, a longtime and well-loved member of the Pueblo Bonito team, will do an outstanding job carrying on that tradition of excellent service. One of the things we enjoy most is meeting so many wonderful people from Mexico, Canada, and back home in the United States. The friendly atmosphere and outstanding staff keep us coming back year after year. We continue to highly recommend Pueblo Bonito Emerald Bay in Mazatlán and are already looking forward to our next visit!

Antonio Perez is an amazing server my family and enjoy dinning with him he was attentive to all our needs, we looked forward whenever we dined because of Antonio!

Antonio Perez Is a wonderful server he makes you feel welcome. He’s very quick with service and makes sure you have everything you need in order to have a comfortable time, truly i wonderful dinning experience with Antonio!

Antonio Perez was an amazing server during our stay! He was a highlight during our dinning experience, we personally asked for him every time we dined in the resort as we always made sure we were comfortable and had everything we needed, would ask for him again!