Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
This renovated all-inclusive beachfront resort offers spacious, luxurious accommodations in an inspired setting. Located between the scenic Jamaican mountains and turquoise Caribbean waters, this resort, once a legendary 18th-century sugar plantation, features a private beach, one of the Caribbean's largest water parks, a championship golf course, and the relaxing services of Soothe Spa.
Check in
4 p.m.
Check out
12 p.m.
Rooms
495
Inclusions
- Daily activities
- Round-trip airport transfers
- Non-motorized water sports equipment and gear
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Resort view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Connecting rooms available (subject to availability)
- Pillow-top mattresses and luxurious bedding
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Mini-fridge
- Phone
- Safe
- Turndown service
- TV
- Rollaway beds available in king rooms only ($)
- 1 king bed, or 2 queen beds
- Mountain view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Mountain view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Connecting rooms available (subject to availability)
- Pillow-top mattresses and luxurious bedding
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Mini-fridge
- Phone
- Safe
- Turndown service
- TV
- Rollaway beds available in king rooms only ($)
- 1 king bed, or 2 queen beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Partial ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Connecting rooms available (subject to availability)
- Pillow-top mattress and luxurious bedding
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Mini-fridge
- Phone
- Safe
- Turndown service
- TV
- Rollaway beds available in king rooms only ($)
- 1 king bed, or 2 queen beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Connecting rooms available (subject to availability)
- Pillow-top mattresses and luxurious bedding
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Mini-fridge
- Phone
- Safe
- Turndown service
- TV
- Rollaway beds available in king rooms only ($)
Amenities
Accessibility
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services available ($)
- Children’s pool
- Waterpark
Kids Club and Teen Zone
Supervised kids and teen activities
Age ranges
- Children ages: 0 to 14
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Sugar Mill Falls Swim-Up Bar | Bar, Swim-up bar | |
| Bar King Frog | Bar, Lobby bar |
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Room
- Throughout the property
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Fresh | Buffet | International | Breakfast, Dinner, Lunch | |
| Luna Culinary Creations | À la carte | Gourmet | Dinner | Dress code, Reservations required |
| Mangoes | À la carte | International | Dinner | |
| Jerk Hut by The Seaside | Snack bar | Jamaican | Lunch | This venue may be closed or have reduced days of service during low season |
| Seaside Restaurant & Bar | À la carte | Caribbean | Dinner | |
| Moonstone | À la carte | Pizzaria | Dinner, Lunch | |
| The Cricket Club Artisan Burger Bar | À la carte | American | Dinner | |
| Coffee & Juice Bar | Café | Coffee and Pastries | Snacks |
Facilities
- Rooms: 495
Health and wellness
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
Location
- Beach front
- Private beach
Meal and plan options
-
All-inclusive: Included
- Unlimited international and domestic drinks
Mal plan details
Restaurants operate on a rotating schedule through out the week based on demand, Please check with the restaurant reservation desk after you check-in *Note: There may be additional charges that apply for certain menu items, not covered on the all inclusive plan * Dinner Reservations should be made while on property.
Pools and recreation
Pools
- Jetted pools: 3
- Outdoor pools: 2
- Cabanas: Included
- Lazy river: Included
- Waterpark: Included
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Watersports centre: on site
Other sports
- Tennis courts: on site
Other activities
- Daily activities: on site
- Nightly entertainment: on site
Shops and services
- ATM
- Baggage check
- Business centre available ($)
- Concierge
- Giftshop available ($)
- Laundry facilities available ($)
- Medical services available ($)
- Meeting facilities available ($)
- Parking
- Shopping onsite available ($)
- Tour desk available ($)
- Valet parking available ($)
Mangos restaurant
Cinnamon hill
Waterpark
Aerial view
Aqueduct
King frog
Cabana
Beach
Business centre
Cinnamon hill golf course
Golf
Yoga
Beach
Lobby lounge deck
Lobby
Luna di mare
Main pool at dawn
Main pool
Nightly entertainment
Cabanas
Pool
Resort aerial view
Resort exterior
Seaside grill
Spa massage
Swim up bar
Three palms
Three Palms
Waterpark
Waterpark
Watersports on the beach
Watersports
Location
Reviews
Don’t do it
667brennal (Houston, Texas) on Jul 06, 2022
Let me start by saying, I have stayed at all inclusive resorts all over the world. This one is inferior, by far, and leaves a bad taste in my mouth regarding Hilton in future. None of this has to do with *most* of the staff, because many of them have been friendly and accommodating- but there are exceptions to be sure. First, the rooms leave a lot to be desired. The AC is almost non existent in many rooms (I was part of a large group, so I have a good idea of what happened all over the property). The butler service has been a complete joke. We have two different people in our group who paid for butler service ($100/day) yet the butler has done almost nothing for us - other than save beach chairs a few days we were here. In fact, we were told multiple times we would have dinner reservations only to learn we did not (yes, reservations appear to be necessary at any place- other than the buffet- on most nights). I admit, a larger group may be difficult to seat at dinner, but had the butlers told us it would be an issue, we wouldn’t have planned for it. Also, we have shown up to a completely empty restaurant and been told the couldn’t accommodate our group of 20 (and then some of us sat there for 1.5 hours and saw no one else come in…). There is no poolside or beachside drink service, many of the promised activities actually occur, and in general, the rooms and room hallways smell of mildew. We did still generally have a good time because-hey, vacation-but, I will never, ever return. And probably also am done with Hilton all inclusives (they really should work to preserve their brand a little better). On a brighter note, most of the staff has been very friendly and accommodating (when asked for things). Most of our issues seem to be with management and higher level decision making / property management. There were definitely many great staff members who helped us have a good time, despite the numerous issues we encountered.
Great stay, great service, everything we needed
989kevinf (Woodstock, Maryland) on Jul 05, 2022
We took a family trip with our two adult children to celebrate their recent graduation from high school and college. Our first room was not ideal and clearly the air wasn't working, so we were given a new room which was perfectly fine. The butler service by G and Melissa was outstanding and well worth it, as they took care of getting us set up every day at the pool among other things. We intended to take some excursions, but ended up never leaving the resort. Extremely relaxing and enjoyable time. Food was adequate as were the drinks. You need to order what you want and if you don't like it, order something else and be more specific. Great golf course on property and highly recommend taking a forecaddie - specifically Morris if available. Shows were top notch and everyone was extremely nice. Wifi is definitely an issue in certain spots of the resort like the water park and beach area. Otherwise, it was a great value!
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
