Hyatt Zilara Rose Hall reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

6186 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

The best couples resort for you money!

jpw0187 (Knoxville, Tennessee) on Jul 05, 2022

This resort is worth the money. 10 minutes from the airport. Insanely great food and service for a King. The room was clean and stocked every day. They do a great job at splitting the adult side from the family friendly side. Highly recommend and look forward to returning!

TripAdvisor users rated this property 5 out of 5

Best place EVER!

evamrodriguez (New York City, New York) on Jul 05, 2022

The service the kindness the attention l can’t wait to book my next trip! Rooms were clean and the property is just gorgeous. This was the definition of customer service. Kedon you made our stay wonderful thank you.

TripAdvisor users rated this property 5 out of 5

Friends wedding

astoldbyjulie (Brooklyn, New York) on Jul 04, 2022

What an amazing time my boyfriend and I had at Zilara this past week celebrating a friend’s wedding. Went through customs in about 35-50 minutes using the kiosk went to the Hyatt lounge to wait for our transfer , they were super nice. Once we got on our transfer the ride was about 15 minutes to the hotel and our room was ready. We had the jr King swim up suite on the zilara side . We loved our room. Only complain was the water temperature kept changing on us. We enjoyed lunch at the jerk hut which we visited frequently . I won’t be able to enjoy jerk chicken back home for a while after having jerk chicken IN JAMAICA. Lol. We had dinner at Jamaican rootz the first night , it was yummy and Dinner at Fuzion was our favorite. (You need to make reservation as soon as you get there), wish we stayed longer to enjoy more meals. Appetizer portions are small . For entree we had yogurt curry chicken OMGGGGG so good and pad Thai also delicious . Breakfast we had Choicez every morning, it was perfectly delicious and easy to find something to eat. Those waffles . I miss them already. The food at the wedding was great! We did aqua Olympics And aquarobics with the entertainment team and it was so much fun! Jamaican dance class was also pure jokes and fun. The only 2 things that annoyed me is 1. They never cleaned the hallway, they’ll be food outside of peoples rooms from morning to night . Cleaning team never picks it’s up. 2. Getting through the Ziva side was a dang maze . We hated it lol. We didn’t get in the beach. It’s not really appealing but overall a hot and fun few days. We did a catamaran ride with dreamers i think the company is called ! So much fun and they stopped at margaritaville ! Pure vibes . A grand ol time. Thank you Hyatt for another great experience . Ziva cancun is still my fav.

TripAdvisor users rated this property 3 out of 5

Beautiful, but lacking …

Peter L on Jul 03, 2022

Vacation and birthday celebration. The resort is beautiful - well appointed rooms; large swimming pool with great bartenders at the swim up bar; delicious restaurants (Jamaican and Asian). The big cons: nearly impossible to get a reservation to eat at said restaurants (we only managed to get a reservation for one night of our stay) - staff was indifferent; room-service food was almost always cold, and took at hour-plus to deliver. Quality of non-restaurant food was wildly inconsistent. This was pretty disappointing when you pay a high premium for an all-inclusive.

TripAdvisor users rated this property 5 out of 5

Pure Paradise

Pioneer585112 on Jul 03, 2022

Hyatt Zilara exceeded our expectations! When we arrived we decided to upgrade to a swim-up suite and it was money well spent. The room was spacious, clean, and the swim-up pool was wonderful! All employees we encountered were friendly, accommodating, and in most cases they remembered our names after only one interaction. It was very difficult to leave after 5 days in pure paradise!

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