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Overview
Upbeat and lively, Sandals Montego Bay sets the trend for excitement and romance with 26 lush acres of gardens fronting Jamaica's largest private white-sand beach. Experience the luxurious Bay Roc Estate Villa Suites with exclusive Butler Service and 24-hour room service. Lounge at four bars serving unlimited premium brand, dine at seven restaurants, play all day in the never-ending activities or relax with a service at the Red Lane® Spa. Plus, guests have full exchange privileges at two nearby Sandals properties.
Check in
3 p.m.
Check out
11 a.m.
Rooms
272
Inclusions
- Daily activities
- Round-trip airport transfers
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed
- Ocean view or Garden View
- No more than 2 guests in the room
- 1 king bed
- Ocean view or Garden View
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Climate control
- Mini-bar
- Seating area
- Smoking rooms available (upon request)
- Upgraded amenities
- Patio or Balcony
- A/C
- Alarm clock
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Safe
- TV
- Complimentary Toiletries
- Private Bath and Shower
Butler service includes:
Your wish is our command. With the uncompromising attention of a personal butler trained to the highest standards by the elite Guild of Professional English Butlers, you will be pampered throughout your stay in extraordinary ways. From unpacking and packing your luggage…attending to your wardrobe…serving a glorious meal on your terrace…24 hr room service…just to name a few…a Sandals Suite, complete with your own personal butler, is the ultimate indulgence.
All guests staying in a room category with Butler Service will need to fill out a form in regards to butler preferences. To access this form, please visit https://butlerservice.sandals.com/
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with tub and shower
- Climate control
- Living room
- Mini-bar
- Patio
- Upgraded amenities
- Located in the Almonds building
- A/C
- Alarm clock
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Safe
- TV
- Complimentary Toiletries
- Private Bath and Shower
Club Sandals includes:
- Club Sandals Lounge is accessible 24 hours with the Club Sandals Concierge available between the hours of 8 a.m. – 10 p.m. to assist with reservations for spas, excursions, restaurants and just about anything.
- Preferred Club Sandals Lounge check-in with chilled towel and champagne.
- Weekly hosted activities like a cocktail party, a martini evening, wine tasting, snorkeling and exclusive Island Routes Tours.
- In-room/suite and lounge bars with scotch, vodka, rum, whisky, wine, beer, juices, sodas and water.
- Relax with a kindle in the Club Sandals Lounge, while enjoying mouthwatering culinary treats, an assortment of teas and world renowned Blue Mountain coffee.
- Room service available from 7 a.m. to 10 p.m. daily.
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with tub and shower
- Climate control
- Living room
- Mini-bar
- Patio
- Upgraded amenities
- Located on the second and third floors of the Almonds building
- A/C
- Alarm clock
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Safe
- TV
- Complimentary Toiletries
- Private Bath and Shower
Club Sandals includes:
- Club Sandals Lounge is accessible 24 hours with the Club Sandals Concierge available between the hours of 8 a.m. – 10 p.m. to assist with reservations for spas, excursions, restaurants and just about anything.
- Preferred Club Sandals Lounge check-in with chilled towel and champagne.
- Weekly hosted activities like a cocktail party, a martini evening, wine tasting, snorkeling and exclusive Island Routes Tours.
- In-room/suite and lounge bars with scotch, vodka, rum, whisky, wine, beer, juices, sodas and water.
- Relax with a kindle in the Club Sandals Lounge, while enjoying mouthwatering culinary treats, an assortment of teas and world renowned Blue Mountain coffee.
- Room service available from 7 a.m. to 10 p.m. daily.
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Climate control
- Mini-bar
- Seating area
- Tranquility Soaking Tub for two
- Located on the penthouse floor of the Almonds building
- A/C
- Alarm clock
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Safe
- TV
- Complimentary Toiletries
- Private Bath and Shower
Club Sandals includes:
- Club Sandals Lounge is accessible 24 hours with the Club Sandals Concierge available between the hours of 8 a.m. – 10 p.m. to assist with reservations for spas, excursions, restaurants and just about anything.
- Preferred Club Sandals Lounge check-in with chilled towel and champagne.
- Weekly hosted activities like a cocktail party, a martini evening, wine tasting, snorkeling and exclusive Island Routes Tours.
- In-room/suite and lounge bars with scotch, vodka, rum, whisky, wine, beer, juices, sodas and water.
- Relax with a kindle in the Club Sandals Lounge, while enjoying mouthwatering culinary treats, an assortment of teas and world renowned Blue Mountain coffee.
- Room service available from 7 a.m. to 10 p.m. daily.
- 1 king bed
- Ocean view or Pool view
- No more than 2 guests in the room
- 1 king bed
- Ocean view or Pool view
- Maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Climate control
- Jetted tub
- Mini-bar
- Seating area
- A/C
- Alarm clock
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Safe
- TV
- Complimentary Toiletries
- Private Bath and Shower
Butler service includes:
Your wish is our command. With the uncompromising attention of a personal butler trained to the highest standards by the elite Guild of Professional English Butlers, you will be pampered throughout your stay in extraordinary ways. From unpacking and packing your luggage…attending to your wardrobe…serving a glorious meal on your terrace…24 hr room service…just to name a few…a Sandals Suite, complete with your own personal butler, is the ultimate indulgence.
All guests staying in a room category with Butler Service will need to fill out a form in regards to butler preferences. To access this form, please visit https://butlerservice.sandals.com/
- 1 king bed
- Pool view
- No more than 2 guests in the room
- 1 king bed
- Pool view
- Maximum 2 adults
- No more than 2 guests in the room
- Climate control
- Jetted tub
- Mini-bar
- Patio
- Seating area
- A/C
- Alarm clock
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Safe
- TV
- Complimentary Toiletries
- Private Bath and Shower
Club Elite
Club Elite guests receive all the amenities of Club Level rooms plus the inclusion of BMW Private Luxury Transfers.
Club Sandals includes:
Club Sandals Lounge is accessible 24 hours with the Club Sandals Concierge available between the hours of 8 a.m. – 10 p.m. to assist with reservations for spas, excursions, restaurants and just about anything.
Preferred Club Sandals Lounge check-in with chilled towel and champagne.
Weekly hosted activities like a cocktail party, a martini evening, wine tasting, snorkeling and exclusive Island Routes Tours.
In-room/suite and lounge bars with scotch, vodka, rum, whisky, wine, beer, juices, sodas and water.
Relax with a kindle in the Club Sandals Lounge, while enjoying mouthwatering culinary treats, an assortment of teas and world renowned Blue Mountain coffee.
Room service available from 7 a.m. to 10 p.m. daily.
- 1 king bed
- Ocean view or Pool view
- No more than 2 guests in the room
- 1 king bed
- Ocean view or Pool view
- Located on floors 2 to 3
- Seagrapes building
- Maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Climate control
- Jetted tub
- Mini-bar
- Seating area
- A/C
- Alarm clock
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Safe
- TV
- Complimentary Toiletries
- Private Bath and Shower
Amenities
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Adults only
| Type | Amenities | |
|---|---|---|
| Players Lounge | Bar, Lounge | |
| Departure Lounge | Bar, Lounge | |
| Escapes Disco | Bar | |
| Piano Bar | Bar, Piano bar | |
| Swim-Up Pool Bar | Bar, Swim-up bar | |
| Palms Bar | Bar |
Check-out time: 11 a.m.
Wi-Fi
- Lobby
- Room
Internet
- Business centre
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Bayside Restaurant | Buffet | International | Breakfast, Dinner, Lunch | |
| The Oleander Room | À la carte | Jamaican | Breakfast, Dinner | Dress code |
| Cucina Romana | À la carte | Italian | Dinner | Reservations required |
| Tokyo Joe's | À la carte | Asian | Dinner | Reservations required |
| Stewfish Restaurant | À la carte | Seafood | Dinner | |
| The Cricketer's Pint | À la carte | International | Snacks | |
| Mariner's (Beach Grill) | À la carte | Grill/steak house | Snacks | |
| Dino's Pizzeria (outdoor dining) | À la carte | Italian | Lunch, Snacks | |
| Café De Paris | Café | Coffee and Pastries | All day dining | |
| Butch's Steak & Seafood | À la carte | Grill/steak house, Seafood | Dinner | Dress code, Reservations required |
| Soy | À la carte | Sushi | Dinner | Dress code |
| The Jerk Shack | Snack bar | Jamaican | Lunch |
- Rooms: 272
- Fitness centre: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Beach access
- Private beach
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Resort Evening Attire
Dress pants/trousers or jeans for men, long or short sleeve dress shirts (with or without collar). Dress shoes or sandals. No shorts, t-shirts, sleeveless shirts, sneakers, flip-flops or slippers. No hats or caps. Shorts or jeans, t-shirts or polo shirts. Swimwear must be covered. Shirts and footwear required. Select dinner venues require Resort Evening AttireResort Casual Attire
Pools
- Freshwater pools: 7
- Jetted pools: 3
Water sports
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site
- Watersports centre: on site
Other sports
- Tennis courts: on site
Other activities
- Beach activities: on site
- Games room: on site
- Glass Bottom Boat Rides
- Concierge
- Currency exchange
- Giftshop available ($)
- Laundry services available ($)
- Wedding facilities available ($)
Aerial View
Resort aerial view
Beach
Beach cabanas
Bayside restaurant
Cucina Romana
Stewfish restaurant
Tokyo Joe's
Pool
Pool Bar
Fitness centre
Tennis courts
Grounds
Wedding
Location
Reviews
Worth every penny!
alishai2023 on Jan 29, 2023
We were very pleased with our trip! The room was cleaned daily and we always had nice, clean towels. The grounds on the resort are perfectly manicured. The pools were cold, but after a couple drinks it didn’t matter. We upgraded to the Butler service. Aaron and Orian were both fun, upbeat, personable and truly passionate about serving their guests. Our vacation was relaxing and seamless due to their hard work and thoughtfulness. These two blew us away!!! Even though we didn’t ask for much, we truly appreciated their hard work and dedication to making it a wonderful experience. The crew who handles the scuba diving were awesome too! Especially Doc, Big D and McKnight. They’re patient, experienced and great to learn from! Devon, one of the drivers was AMAZING! Not only was he an incredibly safe driver (also a pro race car driver!) but he’s knowledgeable about the culture and history of Jamaica, very friendly and personable and he impressed us with each trip with amazing conversation. He is a man of his word and even went out on the boat with us at the Luminous Lagoon, despite being afraid of boats and water. He is incredible and we hope to stay in touch. We would return in a heartbeat. We met some incredible people who hopefully have become lifelong friends.
Not Worth the Money
nickilasa (Milwaukee, Wisconsin) on Jan 28, 2023
We went on this trip so excited and left beyond disappointed. Throughout our stay, we had significant issues, which we brought to the attention of management, who told us they would fix the problems. No problems were fixed and the problems even recurred. Firstly, the butler service is not worth spending one dime on. Drinks, food, and reservations were often slower than just managing them ourselves. On two occasions, we waited 2+ hours for pizza for lunch from the beachside pizza place. After the first time, I complained to management and they said that they would fix it and it would never a happen again. It happened again 2 days later. We also had issues with the tours. The first two tours we took were great. The third one, we got all the way to the site of the excursion and were told that the excursion was canceled and that the hotel had been notified. No one had told us, however, and we wasted 3 hours of the day and had woken up at 5:45 a.m. On the sixth night of our trip we went over to the Royal Caribbean resort to go to the Thai restaurant. Our butler had made us reservations. That said, when we arrived, there was no reservation in the system. Luckily they were accommodating at the other resort and still seated us. The last night we were at the resort, the manager of butler services and food and beverage told us that they were going to make our dinner great and make everything right. We waited to get seated for our 6:30 resrevation until 7:40 when we were finally seated. The worst part was that we were served rotten lobster (it was the texture of mashed potatoes) and no one ever checked on us to see how the food was. We ended up just leaving. The condition of the rooms in the resort was mediocre at best. The rooms have been updated, but things like door sweeps have been left off, which led to us finding multiple cockroaches in our room, including on the size of a ring finger. There were also holes and gaps around the air conditioning unit and the shower grout/caulk was moldy. The minibars are not restocked on a daily basis despite advertising that they do so. Snacks are supposed to be brought to the room, which does not occur daily. The pools were too cold to use (I know it’s January, so that may be why). Please note also that the hotel is directly adjacent to the Montego Bay airport runway, so there is often lots of airplane noise.\ We liked the Cafe de Paris. The staff there was awesome and they were as efficient as possible. We also enjoyed the breakfast buffet at the Batyside. The spa services were also good and the staff there were very nice. Overall, I would never recommend this hotel to anyone, for any reason. If this is what all of the Sandals are like, I would never recommend going to Sandals unless you want to waste money and feel unhappy.
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