All inclusive

Holiday Inn Resort Montego Bay

Montego Bay 3.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

Beachfront all-inclusive resort with bright, cheerful rooms and friendly service.  Enjoy eight restaurants and bars, full-service Sol-Mer Spa & Salon, two pools, tennis courts, half-mile of white sand beach, meeting space, shopping area, and a KidSpree vacation club.  With authentic Jamaican hospitality you will find a carefree escape that truly has something for everyone.

Check in

3 p.m.

Check out

11 a.m.

Rooms

518

Rooms

Standard Room
359 square feet
  • 1 king bed, or 2 double beds
  • Garden view
Standard Room
359 square feet
Featured amenities
Included in all rooms
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request)
  • Safe
  • TV

Superior Room
359 square feet
  • 1 king bed, or 2 double beds
  • Partial ocean view
Superior Room
359 square feet
Featured amenities
Included in all rooms
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request)
  • Safe
  • TV

Deluxe Room
359 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
Deluxe Room
359 square feet
Featured amenities
Included in all rooms
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request)
  • Safe
  • TV

Standard Rosehall Club
359 square feet
  • 1 king bed
  • Garden view
Standard Rosehall Club
359 square feet
Featured amenities
Included in all rooms
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request)
  • Safe
  • TV
Additional details

Rosehall Club Inclusions;

  • Private lounge exclusive to Rosehall Club guests which offers complimentary snacks and premium beverages, complimentary internet access as well as games, books, and magazines.
  • Private check-in/check-out area.
  • Exclusive sun beds and private beachside cabanas.
  • Room service.
  • Upgraded bath amenities.
  • Beach towels in-room upon arrival.
  • Premium housekeeping and turn-down service.
  • 20% discount off spa services.
  • Pre-booked reservations at a la carte restaurants.
  • Late check-out based upon availability.

Oceanview Room Rosehall Club
359 square feet
  • 1 king bed
  • Partial ocean view
Oceanview Room Rosehall Club
359 square feet
Featured amenities
Included in all rooms
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request)
  • Safe
  • TV
Additional details

Rosehall Club Inclusions;

  • Private lounge exclusive to Rosehall Club guests which offers complimentary snacks and premium beverages, complimentary internet access as well as games, books, and magazines.
  • Private check-in/check-out area.
  • Exclusive sun beds and private beachside cabanas.
  • Room service.
  • Upgraded bath amenities.
  • Beach towels in-room upon arrival.
  • Premium housekeeping and turn-down service.
  • 20% discount off spa services.
  • Pre-booked reservations at a la carte restaurants.
  • Late check-out based upon availability.

Amenities

  • Elevators.
  • Facilities for the hearing impaired.
  • Facilities for the vision impaired.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Playground
  • Art and crafts
  • Games room
  • 9-hole miniature golf course

KidSpree Vacation Club

A place where kids can be kids. Kids will enjoy fun-filled hours of scheduled games, activities, movies, excursions and much more.

Age range: 1 to 12
The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 12
  • Nightly entertainment - variety of carbaret, native shows, and dance shows
Type Amenities
De Lobby Bar Bar, Lobby bar
Big Smaddy Adult Pool Bar Bar, Pool bar
Port Royal Pub Bar, Lounge

Minimum age restrictions apply, picture ID required.

All shows, nightclubs and attractions are subject to change.

Check-in time: 3 p.m.

Check-out time: 11 a.m.

Wi-Fi

  • Room
  • Throughout the property
Type of restaurant Type of cuisine Open for Additional Information
Portside Buffet International Breakfast, Dinner, Lunch
Sea Breeze À la carte Seafood Dinner
Sorrento À la carte Italian Dinner
De Terrace À la carte Jamaican Dinner
Kenko Japanese Restaurant À la carte Asian Dinner ($)
Barefoot Bar & Grill Snack bar Grill and snacks Snacks
  • Rooms: 518
  • Floors: 4
  • Built in: 1970
  • Renovated in: 2015
  • Fitness centre: on site
  • Salon: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
Rose Hall
Montego Bay, Jamaica
876-953-2485
7 km from MBJ
  • Beach front
  • All-inclusive: Included

Three meals daily, snacks from morning until evening, local brand cocktails, resort amenities and activities (excluding motorized equipment)

Pools

  • Adults only pools: 1
  • Jetted pools: 2
  • Outdoor pools: 1
  • Splash pads: Included

Golf

  • Mini golf: on site

Water sports

  • Non-motorized watersports: on site
  • Snorkeling: on site
  • Watersports centre: on site

Other sports

  • Aerobics: on site
  • Tennis courts: on site

Other activities

  • Casino: on site ($)
  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • 24 hour front desk
  • ATM available ($)
  • Baggage check
  • Business centre available ($)
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry facilities
  • Laundry services available ($)
  • Medical services available available ($)
  • Meeting facilities available ($)
  • Multilingual staff
  • Parking
  • Photo shop available ($)
  • Shopping onsite
  • Tour desk available ($)
  • Wedding facilities available ($)
  • Gazebo available ($)

Location

Address
Rose Hall, Montego Bay, Jamaica
7 km from MBJ airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 2 out of 5

Horrible resort!!!!!

hipsthathop (Freehold, New Jersey) on Jul 31, 2021

We stayed at this resort from July 25-31,2021, my room was building 4 room 4246. My sister was Getting married at this resort and we used it as an opportunity for a family vacation. I knew from reading the reviews that this wouldn’t be the best place to stay at but it was easier to stay here since the wedding was here. It took approximately 45 minutes to check us in. This was extremely frustrating as we just had a long journey. They were collecting information that was already given at the airport( passport info etc.) most of the information collected was hand written which made the wait even longer. The events department coordinator, Karen ,was absolutely amazing. She really did a great job with the wedding. As for the rest of the staff, they all need training. Customer service was not the priority at this resort. Some of the staff were clearly in the wrong business. The hostess Melissa, from the Jamaican restaurant and the Sorento’s restaurant, was rude as hell. She was acting more like a drill Sargent than a hostess. She needs to be reassigned to a position that does not provide direct customer service. One day we Came back to our room after a five hour excursion and the maid was cleaning our room she rudely told us that we weren’t allowed in the room while she was cleaning so we had to go somewhere else until she was done. We were exhausted and wondering why the room hadn’t been cleaned already. Also, this hotel does not provide maid service everyday so we had to Constantly beg for towels , wash cloths, toilet paper and to get the garbage changed. The maid left bags of trash and used linens outside the rooms in the hallway for hours, once she left that mess for over 24 hrs . The food was absolutely horrible!! Just bland and awful!! The scrambled eggs were runny with some Sort of liquid. The breakfast potatoes were never Cooked through, the dumplings were hard as bricks. They also had far too many western selections and not enough authentic Jamaican food. The resort is all inclusive besides water, you have to pay for bottled water at the gift shop for an arm And a leg. We spent most of the week dehydrated. The COVID testing was even worst. They schedule everyone for the same time slot (our time was 8am) and you have to wait inside a hot hallway for over 1 1/2 hours. The nurses are in there hand writing the entire process which makes the process take so long. It’s a total disrespect for everyone’s time. I will never stay at this resort again!!!

TripAdvisor users rated this property 5 out of 5

GOOD TIMES

X9775UNcecilial on Jul 28, 2021

Unimaginable is it? That the staff provides a similar atmosphere every time you visit ? Well it’s certainly true!! Winsome (General Manager), Orette (Jerk Hut), Joseph (Jerk Hut) and Clarence (Barefoot Bar) made us feel like queens on our trip there. True sense of family, the service and the friendliness of the staff is top class!!! Looking forward to seeing you soon xoxo Sassybeez????

See More

Ready to find your next getaway? 

Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.