SLS Baha Mar reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

2116 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5


Joann G on Jul 13, 2024

The service and presentation of the food was outstanding and exceeded our expectations. Sean was incredible and meet all of our needs throughout the dinner! We loved our experience and dinning at this restaurant. It was one of our favorites during our stay at Bahamar!

TripAdvisor users rated this property 5 out of 5

Superb Customer Service

Erin S on Jul 13, 2024

My stay at SLS was absolutely amazing. The courteous staff made my stay top notch. Ms. Sara at the concierge desk went above and beyond to make my experience like non other. Because of her will definitely visit again. The room was very clean and inviting. The bed was soft and comfortable. The pillows were the fluffiest felt like I was sleeping on clouds. The night life and entertainment was everything I expected and more. I must not forget Teron in photography at Grand Hyatt. He made sure I captured memories of this amazing trip. A photo session is a must! Also shout out to Miguel and Mikey the bellmen that took extra great care of my luggage.

TripAdvisor users rated this property 5 out of 5

Unreal experience!

toniann19 on Jul 13, 2024

Sarah and Jamies were so kind and helpful! The information we needed from the front desk and concierge was so sufficient for our stay. We can’t wait to come back again and make more memories! It was the perfect bachelorette weekend and we loved every second of it!

TripAdvisor users rated this property 3 out of 5

Honest & thorough review …

SSS26 (New York) on Jul 13, 2024

Here’s the breakdown: Food - very underwhelming! To be honest, it’s mediocre at best & that’s surprising for this type of hotel. However, I must say, the higher end restaurants are very good - and you will pay for that!!! Secure reservations in advance. Otherwise, it’s difficult/impossible to get in. Ex. of expenses - Basic dinner for 2 at Carna (no dessert & only 1 glass of inexpensive wine each) was $400. A Caesar salad, a beer & coke were $74 at Filia. Small slice of cake at Pizza lab bakery was $17. Daiquiri (non alcoholic) in Pineapple by the beach was $28. Breakfast for 2 was $75 at Madeline’s. Starbucks - found 2 on the property. Ppl have figured out that grabbing breakfast here is cheaper than anywhere else so the lines get a bit long in the mornings. Property - beautifully decorated. Clean & well kept! Common area & bathrooms were always clean! Towels - both in room & on beach…should be sorted through so they can discard stained ones. Pool - chairs are almost impossible to get, unless you wake up super early to secure. Beach - always clean. Gets crowded mid day. Free non motorized water sports. Staff - I definitely didn’t encounter any rude staff (& this goes against what I read on other reviews prior to visiting). Everyone seemed very nice, helpful & informative! Tips - beyond the service charge, do seem to be expected at the hotel. Room - we had a garden view room. It was a good size. The bed was comfortable but pillows were hard. Upon check in, the room didn’t seem thoroughly clean, but I always bring product & go over rooms myself anyway - for fear that it wasn’t cleaned properly (& they could have done a better job). Shower - if I could take it home, I would. That water pressure was PERFECT!!! Management - did check up on us to see if we were being serviced properly. I liked this - to me, it’s always a good thing. Cabanas - pricing is ridiculous. We didn’t bother. Excursions - pricier than any other hotels we’ve been to. Casino - the house always wins! lol Baha Bay Water Park - GO! Even if for the lazy river. Had a great time here, even as an adult! Entertainment - The lobby turns into a small hangout / club at night, with a DJ (some nights) which is great! Awesome vibe! A few of the bar / lounges have amazing singers if you’re able to catch them. The fountain show is really nice! Shops - most are high end & luxury. Part of the hotel seems to have a Vegas vibe. Overall, just be mindful of where you’re going. The place is expensive but you’re not staying at an all inclusive or a courtyard (no offense). I would have given it a 4 star rating if I didn’t have to keep my meals at a minimum & be cautious of overly priced things - on top of the VAT tax & service fee. Over pricing bottled water is abusive when you’re in a country that’s 90 degrees most of the time. I say I would return, my husband says we aren’t going back.

TripAdvisor users rated this property 5 out of 5

Garth was great!!!

Heather M on Jul 12, 2024

Garth was absolutely great! We loved our stay at the pool. Pool was great. Best pool to come to. Food is great, drinks are consistent. Only thing I can say is check out your rentals position first before the day of. Some of the chairs don’t have best view

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