Sandals Royal Bahamian Spa Resort & Offshore Island reviews
13355 TripAdvisor reviews
Sandals Scuba Experience
Patrick E on Feb 07, 2025
The Sandals dive team was outstanding! The dive sites were amazing and even got the opportunity to dive with reef sharks and a sea turtle! Some of the people that made the experience great were: Leslie Asia Yotisha Taj Asiarina Calvin Captain Cruz and most of all Scuba Sam and Brian! They were professional, attentive and lots of fun!
Great dive experience
Kellen M on Feb 07, 2025
Awesome staff! Sam, Leslie, Asia, Cruz, Yotisha, Brian, Taj, Asiarina and Calvin guided us through four scuba dives. Amazing wildlife! Coral Reef and Sharks made for an amazing setting to dive in. Sam made the scuba certification experience a great one. I highly recommend it.
really under-par
robertjv2015 (Montreal, Canada) on Feb 06, 2025
Our first time at a Sandals, I am a Marriott Titanium member we had high expectations given the high prices at Sandals Many things were wrong at this Sandals It needs to be renovated, everything looks dated except their balmoral island the rooms are really outdated the AC makes a huge noise in the room but also in the entire corridor of the building assigned to us, I had to wear earplugs they had major construction noise on one entire morning on one side of the resort and at the same time they had a team sandblasting on the other side: noise everywhere for 1000$CAN a night, wow the service staff is uneven and slow, except at the French restaurant which we liked, the food we had everywhere else was under par for 5 stars resort at one dinner, they forgot our entrees while everyone else had their food, we had to intervene 4 times to get them to realize their mistake some agressive pro Trump Americans also insulted our country as we are from Canada, and we found some groups quite loud like you nornally see in a lower class resort my god it was quite a disaster for the price we paid, it's really a 3.5 / 4 stars at best totally disapointed
Wonderful and relaxing vacation
Lori S on Feb 02, 2025
We had a wonderful time at the Sandals Royal Bahamian in Nassau. Our butler team of Andrae and Donard were instrumental to our smooth and relaxing vacation as they took care of all of the details of our stay. They did an excellent job of planning everything from our dining plans to our visit to the private island to making sure we had everything we needed. The resort was beautiful and the food was great!
***READ THIS BEFORE YOU BOOK!***
BCmo (Toronto, Canada) on Feb 02, 2025
This was mine & my partner's first time at a Sandals resort. Let me just say that Sandals has the most incredible marketing team because they make you think you are booking a once in a lifetime vacation when in actual fact it's just an overpriced 4.5 star all-inclusive resort. My partner & I have stayed at some pretty incredible all-inclusive (rated 5+ star) for a fraction of the price we paid to stay at Sandals Royal Bahamian. This was my 2nd time to the Nassau...but my partners first time. I was sooooo excited to show him how stunning Nassau is. We had booked 5 nights about 18 months out...it was something we looked so forward to. The weeks leading up to our departure, I received a 'get ready' type of email asking me to provide our flight information so that our transportation would be ready for us when we landed. The way it was presented to us, it sounded like it was a private shuttle...owned by Sandals. Lo and behold, we arrive in Nassau thinking we'll see someone outside the airport exit with a sign with our names on it, but when we couldn't find anyone, I asked someone if they knew where we should be meeting our Sandal's transportation. They pointed us back in the airport to a 'Sandals' kiosk where there was a line up of people. Next thing you know, we're being herded like cattle onto a bus, only to wait 30 minutes (on the bus) for other planes to land. *AT THIS POINT...WE SHOULD HAVE GOTTEN OFF THE BUS & JUMPED INTO A TAXI!* But we did not. Now we get to the resort (only about 20 mins from airport) and everyone gets off the bus...and TOLD TO POINT OUT THEIR BAGS so the ushers can take to our room. We were skeptical...and we were right to be. After that rigamarole, we all get herded into the 'Club Sandals' lobby, where we are told to sit and wait. Sure, we got a mimosa (mostly juice)...but for the amount of time we had to wait, we could have had 5! About 45 mins later, we finally get our booklet & room key...now we head to our room. ***NOTE #1: TAKE A TAXI TO BEAT THE RUSH & GET CHECKED IN RIGHT AWAY! Trust me...it's worth the $30USD to do this!!! We ended up taking a taxi to the airport the day we flew home to avoid the cattle like experience we started with. ***NOTE #2: If you want to get good quality sleep without noise...*DO NOT BOOK A CLUB SANDALS ROOM ON THE 1st floor...that includes the garden rooms* The piano/karaoke bar is literally just down the hall and it sounded like someone having a party EVERY NIGHT. AND...is the throughway for all the drunk people heading back to their rooms in the East building. We had specifically wanted a garden room to have a walk out, but had we known this tidbit, we would have booked a different room. ***NOTE #3: UNLESS YOU HAVE A BUTLER ROOM - GOOD LUCK GETTING RESERVATIONS AT THE 'RESERVATION ONLY' RESTAURANTS...unless you like to eat late. Out of the 5 nights, we were only able to get 1 reservation at the French restaurant. ***NOTE #4: UNLESS YOU HAVE A BUTLER ROOM - GOOD LUCK GETTING GOOD CHAIRS ON THE BEACH OR THE POOL. By sunrise, the butlers have already taken over all the prime spots. Now for the good notes... 1. The majority of the staff was extremely friendly and helpful...very slow, but that's 'island' style. :) 2. Our room was very clean, comfortable and updated. 3. The food was very good. 4. The grounds are beautiful...pools are clean and beach is very well kept (small though). 5. ***SAVING THE BEST FOR LAST*** - the private island was absolutely SPECTACULAR! The island has a restaurant, a pool, 2 bars and access to the South, East and North parts of the island. It's part of the Sandals resort, so the food & drinks are all-inclusive. The boat rides to & from are also included. THIS is what made us feel like we were staying somewhere 5+ star. This review is not to deter you from booking...it's more to give you information to help you decide. If we had known this information beforehand, we still would have booked...we just would have at least gone into it being well informed vs. being annoyed and peeved for half of our stay. ;)