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Overview
Winner of the prestigious Five-Star Diamond Award, and located on Nassau's renowned Cable Beach, this resort stands alone as the premier destination for people in love who demand only the very best. From an Offshore Island with two private white-sand beaches to world-class dining at ten restaurants; from relaxing afternoons spent in Zen gardens to lounging by various sparkling pools; from rooms and suites, ranging from sumptuous to over-the-top lavish including some with 24-hour room service, Butler Service and chauffeured Rolls Royce or Mercedes Benz airport transfers, to seaside massages at the Red Lane® Spa - you'll know, beyond a doubt, that you've discovered paradise.
Check in
3 p.m.
Check out
11 a.m.
Rooms
404
Inclusions
- Daily activities
- Round-trip airport transfers
- Online or mobile check in available
- Luxury Included®
- 24-hour room service in select categories
- Non-motorized water sports
- Nightly entertainment
- All taxes
Rooms
- 1 king bed
- Pool, Garden View
- No more than 2 guests in the room
- 1 king bed
- Pool, Garden View
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Fridge
- Lit make-up mirror
- Balcony or Patio
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Phone
- Safe
- TV
- Amenity kit
- Refrigerators are stocked with water, soda and juice.
Club Sandals includes:
- Club Sandals Lounge is accessible 24 hours with the Club Sandals Concierge available between the hours of 8 a.m. – 10 p.m. to assist with reservations for spas, excursions, restaurants and just about anything.
- Preferred Club Sandals Lounge check-in with chilled towel and champagne.
- Weekly hosted activities like a cocktail party, a martini evening, wine tasting, snorkeling and exclusive Island Routes Tours.
- In-room/suite and lounge bars with scotch, vodka, rum, whisky, wine, beer, juices, sodas and water.
- Relax with a kindle in the Club Sandals Lounge, while enjoying mouthwatering culinary treats, an assortment of teas and world renowned Blue Mountain coffee.
- Room Service available from 7 a.m. to 10 p.m. daily.
- 1 king bed
- Ocean, Pool, Garden View
- No more than 2 guests in the room
- 1 king bed
- Ocean, Pool, Garden View
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Fridge
- Lit make-up mirror
- Balcony or Patio
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Phone
- Safe
- TV
- Amenity kit
- Refrigerators are stocked with water, soda and juice.
Club Sandals includes:
- Club Sandals Lounge is accessible 24 hours with the Club Sandals Concierge available between the hours of 8 a.m. – 10 p.m. to assist with reservations for spas, excursions, restaurants and just about anything.
- Preferred Club Sandals Lounge check-in with chilled towel and champagne.
- Weekly hosted activities like a cocktail party, a martini evening, wine tasting, snorkeling and exclusive Island Routes Tours.
- In-room/suite and lounge bars with scotch, vodka, rum, whisky, wine, beer, juices, sodas and water.
- Relax with a kindle in the Club Sandals Lounge, while enjoying mouthwatering culinary treats, an assortment of teas and world renowned Blue Mountain coffee.
- Room Service available from 7 a.m. to 10 p.m. daily.
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Fridge
- Lit make-up mirror
- Living room
- 24 hour room service
- VIP Rolls Royce or Mercedes airport transfers
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Phone
- Safe
- TV
- Amenity kit
- Refrigerators are stocked with water, soda and juice.
Butler service includes:
Your wish is our command. With the uncompromising attention of a butler trained to the highest standards by the Elite Guild of Professional English Butlers, you will be pampered throughout your stay in extraordinary ways. From unpacking and packing your luggage…attending to your wardrobe…serving a glorious repast on your terrace…Just to name a few…a Sandals Suite, complete with your own butler, is the ultimate indulgence. Our butler suites also feature a cordless phone, DVD player and Premium liquor.
All guests staying in a room category with Butler Service will need to fill out a form in regards to butler preferences. To access this form, please visit https://butlerservice.sandals.com/
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Climate control
- Patio
- Seating area
- Upgraded amenities
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Phone
- Safe
- TV
- Amenity kit
- Refrigerators are stocked with water, soda and juice.
Club Sandals includes:
- Club Sandals Lounge is accessible 24 hours with the Club Sandals Concierge available between the hours of 8 a.m. – 10 p.m. to assist with reservations for spas, excursions, restaurants and just about anything.
- Preferred Club Sandals Lounge check-in with chilled towel and champagne.
- Weekly hosted activities like a cocktail party, a martini evening, wine tasting, snorkeling and exclusive Island Routes Tours.
- In-room/suite and lounge bars with scotch, vodka, rum, whisky, wine, beer, juices, sodas and water.
- Relax with a kindle in the Club Sandals Lounge, while enjoying mouthwatering culinary treats, an assortment of teas and world renowned Blue Mountain coffee.
- Room Service available from 7 a.m. to 10 p.m. daily.
- 1 king bed
- Garden view
- No more than 2 guests in the room
- 1 king bed
- Garden view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Fridge
- Lit make-up mirror
- Some rooms have a shower only
- Mini fridge with fruit juices, water, soda, beer and wine
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Phone
- Safe
- TV
- Amenity kit
- Refrigerators are stocked with water, soda and juice.
- 1 king bed
- Garden view
- No more than 2 guests in the room
- 1 king bed
- Garden view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with shower only
- Fridge
- Lit make-up mirror
- Mini fridge with fruit juices, water, soda, beer and wine
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Phone
- Safe
- TV
- Amenity kit
- Refrigerators are stocked with water, soda and juice.
- 1 king bed
- Ocean, Pool View
- No more than 2 guests in the room
- 1 king bed
- Ocean, Pool View
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Fridge
- Lit make-up mirror
- Mini fridge with fruit juices, water, soda, beer and wine
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Phone
- Safe
- TV
- Amenity kit
- Refrigerators are stocked with water, soda and juice.
- 1 king bed
- Ocean, Garden View
- No more than 2 guests in the room
- 1 king bed
- Ocean, Garden View
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Fridge
- Lit make-up mirror
- Mini fridge with fruit juices, water, soda, beer and wine
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Phone
- Safe
- TV
- Amenity kit
- Refrigerators are stocked with water, soda and juice.
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Fridge
- Lit make-up mirror
- Mini fridge with fruit juices, water, soda, beer and wine
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Phone
- Safe
- TV
- Amenity kit
- Refrigerators are stocked with water, soda and juice.
- 1 king bed
- Garden view
- No more than 2 guests in the room
- 1 king bed
- Garden view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Fridge
- Lit make-up mirror
- Patio
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Phone
- Safe
- TV
- Amenity kit
- Refrigerators are stocked with water, soda and juice.
Club Sandals includes:
- Club Sandals Lounge is accessible 24 hours with the Club Sandals Concierge available between the hours of 8 a.m. – 10 p.m. to assist with reservations for spas, excursions, restaurants and just about anything.
- Preferred Club Sandals Lounge check-in with chilled towel and champagne.
- Weekly hosted activities like a cocktail party, a martini evening, wine tasting, snorkeling and exclusive Island Routes Tours.
- In-room/suite and lounge bars with scotch, vodka, rum, whisky, wine, beer, juices, sodas and water.
- Relax with a kindle in the Club Sandals Lounge, while enjoying mouthwatering culinary treats, an assortment of teas and world renowned Blue Mountain coffee.
- Room Service available from 7 a.m. to 10 p.m. daily.
- 1 king bed
- Garden view
- No more than 2 guests in the room
- 1 king bed
- Garden view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Fridge
- Lit make-up mirror
- Mini fridge with fruit juices, water, soda, beer and wine
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Phone
- Safe
- TV
- Amenity kit
- Refrigerators are stocked with water, soda and juice.
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Fridge
- Lit make-up mirror
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Phone
- Safe
- TV
- Amenity kit
- Refrigerators are stocked with water, soda and juice.
Club Sandals includes:
- Club Sandals Lounge is accessible 24 hours with the Club Sandals Concierge available between the hours of 8 a.m. – 10 p.m. to assist with reservations for spas, excursions, restaurants and just about anything.
- Preferred Club Sandals Lounge check-in with chilled towel and champagne.
- Weekly hosted activities like a cocktail party, a martini evening, wine tasting, snorkeling and exclusive Island Routes Tours.
- In-room/suite and lounge bars with scotch, vodka, rum, whisky, wine, beer, juices, sodas and water.
- Relax with a kindle in the Club Sandals Lounge, while enjoying mouthwatering culinary treats, an assortment of teas and world renowned Blue Mountain coffee.
- Room Service available from 7 a.m. to 10 p.m. daily.
- 1 king bed
- Pool view
- No more than 2 guests in the room
- 1 king bed
- Pool view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Fridge
- Lit make-up mirror
- Patio
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Phone
- Safe
- TV
- Amenity kit
- Refrigerators are stocked with water, soda and juice.
Club Sandals includes:
- Club Sandals Lounge is accessible 24 hours with the Club Sandals Concierge available between the hours of 8 a.m. – 10 p.m. to assist with reservations for spas, excursions, restaurants and just about anything.
- Preferred Club Sandals Lounge check-in with chilled towel and champagne.
- Weekly hosted activities like a cocktail party, a martini evening, wine tasting, snorkeling and exclusive Island Routes Tours.
- In-room/suite and lounge bars with scotch, vodka, rum, whisky, wine, beer, juices, sodas and water.
- Relax with a kindle in the Club Sandals Lounge, while enjoying mouthwatering culinary treats, an assortment of teas and world renowned Blue Mountain coffee.
- Room Service available from 7 a.m. to 10 p.m. daily.
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Fridge
- Lit make-up mirror
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Phone
- Safe
- TV
- Amenity kit
- Refrigerators are stocked with water, soda and juice.
Club Sandals includes:
- Club Sandals Lounge is accessible 24 hours with the Club Sandals Concierge available between the hours of 8 a.m. – 10 p.m. to assist with reservations for spas, excursions, restaurants and just about anything.
- Preferred Club Sandals Lounge check-in with chilled towel and champagne.
- Weekly hosted activities like a cocktail party, a martini evening, wine tasting, snorkeling and exclusive Island Routes Tours.
- In-room/suite and lounge bars with scotch, vodka, rum, whisky, wine, beer, juices, sodas and water.
- Relax with a kindle in the Club Sandals Lounge, while enjoying mouthwatering culinary treats, an assortment of teas and world renowned Blue Mountain coffee.
- Room Service available from 7 a.m. to 10 p.m. daily.
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Fridge
- Lit make-up mirror
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Phone
- Safe
- TV
- Amenity kit
- Refrigerators are stocked with water, soda and juice.
Butler service includes:
Your wish is our command. With the uncompromising attention of a butler trained to the highest standards by the Elite Guild of Professional English Butlers, you will be pampered throughout your stay in extraordinary ways. From unpacking and packing your luggage…attending to your wardrobe…serving a glorious repast on your terrace…Just to name a few…a Sandals Suite, complete with your own butler, is the ultimate indulgence. Our butler suites also feature a cordless phone, DVD player and Premium liquor.
All guests staying in a room category with Butler Service will need to fill out a form in regards to butler preferences. To access this form, please visit https://butlerservice.sandals.com/
- 1 king bed
- Garden view
- No more than 2 guests in the room
- 1 king bed
- Garden view
- Located on 2 floor
- Royal English Hideaway Villas building
- Maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Mini-bar
- Seating area
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Phone
- Safe
- TV
- Amenity kit
- Refrigerators are stocked with water, soda and juice.
Butler service includes:
Your wish is our command. With the uncompromising attention of a butler trained to the highest standards by the Elite Guild of Professional English Butlers, you will be pampered throughout your stay in extraordinary ways. From unpacking and packing your luggage…attending to your wardrobe…serving a glorious repast on your terrace…Just to name a few…a Sandals Suite, complete with your own butler, is the ultimate indulgence. Our butler suites also feature a cordless phone, DVD player and Premium liquor.
All guests staying in a room category with Butler Service will need to fill out a form in regards to butler preferences. To access this form, please visit https://butlerservice.sandals.com/
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Located on floors 1 to 2
- Island Village building
- Maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Mini-bar
- Patio
- Seating area
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Phone
- Safe
- TV
- Amenity kit
- Refrigerators are stocked with water, soda and juice.
Club Sandals includes:
- Club Sandals Lounge is accessible 24 hours with the Club Sandals Concierge available between the hours of 8 a.m. – 10 p.m. to assist with reservations for spas, excursions, restaurants and just about anything.
- Preferred Club Sandals Lounge check-in with chilled towel and champagne.
- Weekly hosted activities like a cocktail party, a martini evening, wine tasting, snorkeling and exclusive Island Routes Tours.
- In-room/suite and lounge bars with scotch, vodka, rum, whisky, wine, beer, juices, sodas and water.
- Relax with a kindle in the Club Sandals Lounge, while enjoying mouthwatering culinary treats, an assortment of teas and world renowned Blue Mountain coffee.
- Room Service available from 7 a.m. to 10 p.m. daily.
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Located on 2 floor
- Island Village building
- Maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Mini-bar
- Seating area
- A/C
- Alarm clock
- Hair dryer
- Iron/Ironing board
- Phone
- Safe
- TV
- Amenity kit
- Refrigerators are stocked with water, soda and juice.
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Adults only
- The Grove - Central hub from dust till dawn with weekly theme parties, international deejays, curated signature experiences and a Bon Voyage celebration
| Type | Amenities | |
|---|---|---|
| Sundowner | Bar, Swim-up bar | |
| Sunset | Bar, Swim-up bar | |
| Aralia | Bar, Swim-up bar | |
| Queen's Pearl | Bar, Sports bar | |
| Balmoral Bar and Piano Lounge | Bar, Piano bar | |
| Aralia House | Bar | |
| Coconut Grove Bar | Bar | |
| Mr. B | Bar |
Check-out time: 11 a.m.
Wi-Fi
- Lobby
- Room
- Throughout the property
Internet
- Business centre
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Kanoo | Buffet | Pizzaria, Pan-Caribbean | Breakfast, Lunch | This restaurant provides both buffet and à la carte dining |
| Tesoro | À la carte | Italian, Pizzaria | Breakfast, Dinner, Lunch | |
| Aralia House (On Sandals Barefoot Cay) | À la carte | Caribbean, Seafood | Lunch | |
| Kimonos | À la carte | Asian | Dinner | Dress code, Reservations required |
| Butch's Island Chop House | À la carte | Grill/steak house | Dinner, Lunch | Dress code, Reservations required |
| The Queen's Pearl | À la carte | British Pub | Dinner | |
| Soy | À la carte | Sushi | Dinner | |
| Gordon's on the Pier ($) | À la carte | Gourmet | Dinner | Dress code |
| La Plume | À la carte | French | Breakfast, Dinner | Dress code, Reservations required, This restaurant provides both buffet and à la carte dining |
| Calico Cafe | À la carte | Seaside Grill | Lunch | |
| Bahama Mama Mia (Food Truck) | Snack bar | Italian | All day dining | |
| Coco Queen (Food Truck) | Snack bar | Bahamian Fusion | All day dining | |
| Sweets N Tings (Food Truck) | Coffee and Pastries | All day dining |
- Rooms: 404
- Fitness centre: on site
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- The Fitness facilities are fully air-conditioned and have state of the art equipment that is available 24/7. They offer Life Fitness equipment.
- Three distinct Red Lane Spa locations; Main Spa, Day Spa and the Offshore Escape Zen Garden on Sandals Island
-
All-inclusive: Included
- All meals plus snacks
- Unlimited domestic and premium drinks
Resort Evening Attire
Dress pants/trousers or jeans for men, long or short sleeve dress shirts (with or without collar). Dress shoes or sandals. No shorts, t-shirts, sleeveless shirts, sneakers, flip-flops or slippers. No hats or caps. Shorts or jeans, t-shirts or polo shirts. Swimwear must be covered. Shirts and footwear required. Select dinner venues require Resort Evening AttireResort Casual Attire
Pools
- Jetted pools: 3
- Outdoor pools: 2
Water sports
- Motorized watersports: on site
- Non-motorized watersports: on site
- Scuba diving: on site
- Snorkeling: on site
Other sports
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Waterfalls
- Scuba diving is unlimited for Certified Divers on production of Certification card and basic orientation.
- Discover Scuba Diving (DSD) is available for beginners at an additional fee. available ($)
- International Certification is also available at an additional fee. available ($)
- Baggage check
- Concierge
- Currency exchange
- Giftshop available ($)
- Laundry facilities available ($)
- Medical services available ($)
- Multilingual staff
- Tour desk
Aerial view
Bal Moral Tower
Pool aerial view
Beach
Beach
Beach
Beach
Pier
Fire pit
Fire pit
Fitness centre
Watersports
Casanova
Pizzaria
Front entrance
Location
Reviews
1st time Sandals trip, Recreational diving
Samantha M (Cape May County, New Jersey) on Feb 04, 2023
1st Time Sandals Stay, Recreational scuba diving trip. Review of Sandals Royal Bahamian Pending review We stayed at the Royal Bahamian and it was a beautiful resort with a little island just off shore, which was also fun to visit. We chose Sandals for the diving. I recommend stopping at the dive shop the day of arrival and get signed up for the whole week...that's what we did and we got to dive everyday (some days people got bumped because there were too may signed up...last to sign up were the first bumped). The diving boat was packed everyday except 1 day because the water was rough. The diving was decent but we did repeat dive sites 2 of the 6 days which was a bummer considering they boast an excess of 20 dive sites. We did 2 dives each day and the shop brought water and snacks on board the boat which was awesome. We typically had 30-40 minute surface intervals. There was small potty on board (#1 only) but a relief since several of us had to use it between dives. Also, Sandals advertises night dives, but this is an extra cost, which was fine for us...the dive shop signed us up and said we needed 6 people minimum so it never happened. The shop did a decent job of dividing the divers up by skill level and assigning you to a guide which was nice. We were expecting a quiet week at the resort, but the night life at this resort was hopping every night. Our room was beautiful and looked EXACTLY like the pictures on the website. It was a Butler level room and honestly, that program needs some revamping. It was almost a chore to keep the Butlers informed...our butler team was a group of friendly, kind, and hardworking individuals, but how Sandals promotes it and how it functions are not quite the same. Some other guests said they almost never saw their Butlers (even though there were things the guests were requesting), so at least our Butlers were responsive to our needs. We will go back to Sandals, but we won't spend extra to book the Butler level. Our room was located off the "Party Pool" and close to the night life, so it was loud at night in our room (no open doors and listening to the ocean with an evening breeze) which was a bummer for us. If someone would have told us that when making the reservations we could have made an informed decision on where in the resort we wanted to be. There were a lot of food choices available and the food was good, a lot of seafood available. The chocolate chip cookies and crepes were AMAZING! There were two gorgeous pools: one pool was heated, one wasn't, which was a bummer because the "party pool" was the heated one, so you had to put up with noise to be in the pool (the other pool was very cold in January). EVERY hot tub was PACKED the whole week. The beaches there and the water were just as pictured on the website! This location is truly GORGEOUS! The resort is advertised as "non-smoking" but there were multiple times that people were smoking at pool side and on the beaches. The spa is ultra expensive and seemed like only couple message rooms were available. We only went once though, so it could be different. Also, there were high pressure sales after the spa treatment to purchase products so be prepared to say no, unless you don't mind. One thing I loved about this location was there are cats on property to help with the pest control. Being an animal lover I was concerned for their care but management educated me that there is an entire devision devoted to cat care (I want that job!) and those kitties have condos for protection from the elements, food, fresh water, and vet care regularly. In summary, If you just go to dive it is a pretty great deal. For those of us that just want to dive while there, it would be better if you could have access to the dive shop ahead of your trip...there are lots of questions a diver has prior to a trip but with Sandals, you just have to wait until you get there unless you want to pay for an international phone call. If Sandals is reading this... it would be great if you could develop a "behind the scenes cat interaction" so the staff that works with the cats could talk about your program (I wasn't the only concerned guest). It would also be great if you could develop a dive website that would allow divers to interact with their destination dive shop instead of having to spend money on international calls. Lastly, Royal Bahamian Sandals could install some sort of hand rail to get on and off the boats. Even though strong men are there helping, a hand rail would be nice.
Best if you splurge and get butler service
mikeandterri (Vienna, Virginia) on Feb 04, 2023
I have read many of the reviews and can see how the best and the worst all have merit. It pretty much depends on your expectations and the level of room you booked. It's true that the service at one of the swim up bars is slow and sub-par, and it doesn't really matter if you have a butler bringing you drinks on the beach. Even if you don't get the butler service the walk up bar between the two pools provided very good drinks and service. For those who complain about watered down weak drinks, just ask for a double. I just think they're trying to keep the lightweights from getting too drunk. As for the resort, very clean (like Disneyland clean) and well landscaped. It is truly all inclusive; we never felt the need to leave the resort because we've already been to Atlantis and downtown Nassau. We have stayed at other Sandals in the past, and this time jumped up to butler service. It was truly worth the extra charge, as they provided a cell phone with immediate service from 7am to 10pm. The photos you see of a butler serving you drinks on the beach are real. Note: they have relaxed the no tipping restriction for butler service and the Rolls Royce private transfer to the airport. Also note: if you arrive on a busy day you will still get private transfer but most likely in a Mercedes, not a Rolls Royce as they only have a few in service. Going back to the airport we requested a Rolls Royce since we had a few hours to kill and did get the ride. They have a "private island" which is pretty cool. The first boat of the day always has a long line so unless you feel the need to reserve one of the private cabanas (we did not since we had butler service on the main resort) hold out for the second or third boat so you don't have to wait in line. There is a nice restaurant and a small pool over there and quieter private beaches. Finally, with the butler service they reserve you beach chairs with a cooler full of ice and beer (or champagne if you prefer), which we really enjoyed. And our butler suite had really nice views of the resort and the beautiful ocean.
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