TripAdvisor Traveler Rating

Sina, a multi tasked hands on manager, and her staff made sure that we had wifi to communicate with our families back home, drinking water, power and food. The very next morning breakfast was served with a smile! The only hotel on the beach serving coffee! Sugar cane Cafe was kept open to serve dinner since most of the restaurants had no power or water. This hotel had its guests best interest at heart and we felt it. We travelled with another family of 5 and had a wonderful experience at Rooms despite the hurricane. We will be back for sure! Great location, large clean rooms, exceptional service. And the food is absolutely amazing and reasonably priced!!

Great little place to stay on 7 mile beach, would not return because the music from woodstock shakes the rooms and goes on till early morning and the lady who serves breakfast it so rude , she honestly makes you feel you are begging for breakfast, such a shame because it’s in a great location.

This was my 3rd stay at Rooms. It such an all-round wonderful experience, I just had to return! The security guard at the entrance, front desk personnel, as well as Ms. Grant, the manager, all employees in the restaurant, bar, ground staff gave us a very warm welcome. They really know how to make you feel at home. They were friendly, professional, courteous and helpful throughout the 4 days. As with my previous visits, room & bathroom as well as bed linen and towels were very clean. The room was very spacious. The large mattress & pillow quite comfortable. We slept like a baby. It was relaxing sitting on the porch attached to the room surrounded by colorful plants. The open dining room has a fantastic view of the lush garden with coconut trees etc and calm, turquoise blue sea. Food for the soul. The beach closer to the shore is not deep, thus also safe for children. The water is crystal-clear. You can see your toes as well as schools of minute fishes swimming by. Meals were not only well presented but also very tasty. The kitchen and bar staff were immediately willing to accommodate my special wishes. Rooms On The Beach will definitely be my home away from home whenever I visit Negril in the future.

Overall, our stay had its highs and lows. The rooms and continental breakfast are in need of updating. The lunches were delicious, kudos to the chef. The standout staff was Kimmy, whose exceptional service made our stay memorable. Angie also provided great assistance. Kimmy should be in charge of training other staff members, as some of the bar staff lacked friendliness and basic hospitality skills. However, the receptionists were friendly and helpful. The location was perfect, with a gorgeous beach and unbeatable views. In summary you get what you pay for, so don’t expect to be wowed or anything but it is a standard urging on the side of basic 3 star hotel.

My husband and I went on our honeymoon everyone was so warm and welcoming it was perfect as it wasn’t busy season and we had such an amazing time it was so quiet and calm and peaceful the room was lovely for breakfast we had two lovely ladies Angella and Michelle Angella was a trainee but you cudnt know if she wasn’t wearing the name badge with trainee on it there service was exceptional front desk ladies were exceptional as well you get continental breakfast included in your package it was a lot if you are not a heavy eater you don’t need to order anything else I will definitely be planning my family trip back the large expensive hotels has nothing on rooms there bathroom was better than a 5 star hotel so much comfort and luxury