Sandals Negril Beach Resort and Spa reviews
11670 TripAdvisor reviews
One Love
Jamille E on Jan 31, 2026
Sandals Negril wasn’t just a place; it was an experience. From the moment we arrived, it felt like we were exactly where we were meant to be. The people were amazing. From the airport Sandals check-in where it all started with the warmest greetings and our bags were tagged—to pulling into the resort with our private transfer, we were welcomed with wonderful smiles and cold towels. We were then escorted to the Concierge for a private check-in and welcomed with a cocktail. Our room was beautiful and ready, complete with a welcome letter and a Happy Birthday message for my wife. We enjoyed a late lunch and were greeted by the very smiley Karlene at Perla, who even taught me some Jamaican words. We met the water ski team, and they were incredible. The next day, I met Trevolyne at Perla, who was amazing as well. I told her she would remember my name by the time we left and she did! Marlon at the bar noticed my hat with some basketball lingo on it, and we had a great time chatting. The volleyball team— Briana, Ashley Ann, King James, Orange, and Antonio—were fantastic. Michael at reservations was extremely knowledgeable. We finished our trip with a private photo session with Jeffrey, which was an awesome experience. The management team was also wonderful and truly made us feel welcome. This is by far one of the best resorts I’ve ever been to. Anyone looking to travel to Jamaica must visit this resort and experience the love from these amazing people. I know I’m missing others because everyone was incredible. My wife and I loved it, and we will definitely be going back—100%. Much love, Sandals Negril. A piece of my heart stayed with you all ??
Brava
mamaowl57 (Toronto, Canada) on Jan 31, 2026
Dinner at Brava was amazing. Our server Bianca was awesome, very attentive and she made our experience fun. The food is excellent as is the atmosphere and location. A must visit.
Bianca was amazing her service in the Brave restaurant was outstanding such good company it was my birthday excellent
Lorraine J on Jan 31, 2026
staff Bianca was amazing very professional and kind service from her was outstanding so kind and a very special lady needs to take this on board by sandals how good she is at her job
Friendly place
Lori C on Jan 30, 2026
My husband and I had a wonderful week at the beautiful resort. We noticed that all of the staff members were friendly and thoughtful. We especially loved our butlers Shanice and Romaine. We also loved the entertainment staff. All were so nice. We enjoyed getting to know ODane. He was so talented and such a hard worker. We enjoyed his talent and shows so much.
Exceptional people, relaxing vacation
Jim L on Jan 29, 2026
Our third time to Sandals Negril. We were scheduled to be at Sandals Southcoast, but due to the hurricane, Sandals arranged for our stay at Negril. Sandals was extremely helpful in rebooking our reservation and we were happy to return to Negril. The people working for Sandals are amazing. An extra surprise was to see some of our favorite people from South coast working at Negril. Every team member we met was friendly and fun. Brittany in the coffee shop always had a smile! A special call out to Michael in Loyalty. He was so informative and had great follw up to all of my questions. Most importantly, he respected my time. No pressure! My reason for a 4 rating versus 5 is: 1. The food was good, not great, and not consistent. Nothing wowed us and 2. The music at the activity pool was so loud that you could not talk to your neighbors. We did request a lower volume and a different selection of music, but no action was taken. Small complaints considering how wonderful everything else was. I'd give it a 4.5! We're booked for Sandals next year.