Sandals Negril Beach Resort and Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.6
  • Location 4.6
  • Rooms 4.3
  • Service 4.6
  • Value 4.1

11473 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

24 anniversary at sandals negril

Denise O on Jun 06, 2025

Sandals negril is fantastic the staff are friendly and happy people.The bartender are amazing the sundowner restaurant is amazing. Shout out to the entertainment team . King James and lady Bleu they did an amazing job we miss Chevy is was such a sweetheart..I really hope king James stay around when we come back.

TripAdvisor users rated this property 5 out of 5

Bamboo Grove swim out all the way!!!

M549TFsteveo on Jun 06, 2025

Sandals Negril is an absolute Paradise Lover's dream! From the lush tropical gardens throughout the resort to the amazing restaurants, you cannot go wrong! My wife and I came here to celebrate her 50th Bday and we were not disappointed one bit at all. Charlton at the Piano Bar was our favorite member of Team Sandals!!! He started preparing our drinks as soon as he saw us walking his way! Also, Stacie Ann (one of the supervisors) was constantly checking in on us to make sure that our stay was a memorable one by always making sure we had enough Red Stripe beer in our room's mini fridge. Highly recommend the Bamboo Grove swim-out suite that we stayed in. Always great to take a dip after a long day in the sun as well as after an evening of drinks and dining. We cannot wait to come back!!!

TripAdvisor users rated this property 4 out of 5

Good, but not quite 5*

junior_patel (London, United Kingdom) on Jun 06, 2025

Overal a good holiday, would go back (if we had a good deal) but more 4* not 5 star experience. Summary -------------- - the coffee/ice cream shop is great. Open most of the day. But sometimes there was only 1 ice cream flavour - Scuba diving team were good (except the constant upselling) - dining options for a 1 week stay - cleaning. the teams were constantly cleaning the beach and gardens - resort, proximity from the rooms to the beach - space - didn't feel crowded - transfered included - decent wifi throughout - lovely beach The Room ---------------- On checkin we were given a room lower category than we paid for and had a number of problems. We spoke to staff and we changed room on the next day and that was better. Service ------------- Service is very inconsistent throughout the stay. Depending on what waiter/waitress you gave could result in a very different dinner service. Housekeeping is inconsistent In general the service lack attention to detail and consistency. There are more examples, but in general for a 5* holiday you don't consistently get 5* service. Facilities ------------- Good facilities, a few pools, lots of sun loungers on the beach. For 1 week there was plenty of dining options. Array of water sports. Staff an continuously cleaning which was appreciated. Sell, Sell Sell -------------------- Most people you speak to will try to upsell you on something. Sandals already has a lot to offer, but rather than promoting and informing guest of the facilities and services included staff are constantly trying to upsell us on something.

TripAdvisor users rated this property 5 out of 5

Top notch entertainment team

Valerie H on Jun 05, 2025

We love the atmosphere we enjoy every moment.shout out to king James ,Ruth ,Izzy , lushon,Skye ,odane , Ashli Ann ,lady bleu they did amazing job every single day we love the water show it was amazing show .we will definitely come back to see them especially king James .

TripAdvisor users rated this property 5 out of 5

Our honeymoon at sandals Negril

David H on Jun 05, 2025

Our time at sandals negril was amazing we love the food and drinks ..everything was great the pool was awesome shout to the amazing team the entertainment team was amazing..king James and Lushon,odane ,Ruth, lady bleu and izzy the did a fantastic job..king James is one of the best performer /dancer and he is very funny

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