Overview
Located in lower Manhattan, this upscale, all-suite hotel is situated in the heart of New York City's Financial District and is within walking distance of some of the most popular downtown attractions and parks.
Check in
4 p.m.
Check out
12 p.m.
Rooms
463
Inclusions
- All taxes
Rooms
Amenities
Location
Reviews
TripAdvisor Traveler Rating
Really has gone downhill.
Antoine F on Jul 20, 2024
Our 4 th visit and last to this hotel. Oh my how standards have fallen. On arrival the door staff watched us struggle in with our luggage, still talking to each other. Check in so non friendly, no eye contact was like speaking to a robot. We were travelling as a party of 3 but there was no bed ready for our son despite numerous emails etc requesting. Room was very dusty and dirty. Toilet seat hanging off?? They put us in an “audible” room which means that there is a constant beeping in the bedroom?? Currently writing this from breakfast at the hotel—coffee stone cold. Orders taken incorrectly. Food just ok? Upon leaving the door staff watched us struggle to our Uber with our luggage. Reached out to the hotel—radio silence—our advice is to avoid at all costs!
Thanks Miles!!
Shen C on Jul 20, 2024
Miles is an AMAZING person! I was really upset over some personal stuff, and he comforted me and helped me a lot. He’s so patient and kind, always thinking from the guest's perspective and doing his best to support me. I really appreciate his help!! Plus, the hotel is clean and beautiful. I’ll definitely recommend this place!
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