Located in lower Manhattan, this upscale, all-suite hotel is situated in the heart of New York City's Financial District and is within walking distance of some of the most popular downtown attractions and parks.
Exceptionally Great Stay - Coming from a New Yorker
Jul 22, 2021
I've stayed at many hotels in NYC. My husband and I agree this was the best hotel, judging from the amenities, location and staff. Everyone we encountered was pleasant, Doris Fong the Assistant Director of Guest Relations took the time out to be sure our stay was comfortable and enjoyable. Johel the Manger of the rooftop bar, Loopy Doopy, was attentive during our visit; drinks/food were great! I was unable to get the names of housekeeping though every person we met was kind and welcoming.
Hotel Location - A gem in downtown NYC. The hotel is steps away from the water-edge so late night walks were breathtaking and relaxing, very different from busy bustling NYC. Living in NY, who wants to be around busy bars, loud patrons, car horns, etc..
If you want to venture out to different bars/restaurants just a short cab ride away!
Hotel Room - We stayed in a Riverview Suite. View was beautiful! Very clean and actually had a wonderful smell (had to mention). The shower was GREAT. Water pressure was unusually strong and could get very hot (don't get that often in NYC) You can't use the fridge for personal items, but hey - unless you're storing medication/baby food - do you really use whatever you put in the fridge at a hotel?? The room also had a filtered water dispenser which was an unexpected plus.
Housekeeping - We stayed 3 days, 2 nights. Provided toiletries were replenished even if we requested extra. Turn down service was great, it included a little scented stick to put on your body to get ready for bed, as well as a card letting you know the expected weather the next day.
Rooftop Bar, Loopy Doopy - Great drinks and food! I had a prosecco with strawberry daiquiri Icee. The food was tasty! I tried the rotisserie chicken sliders. VERY fast service and this was Friday night. Vibe was chill and relaxing view was AMAZING! Great photo ops.
Overall our stay was EXCELLENT!! We would defiantly recommend this hotel and most certainly be back if we were visiting the area.
Can't believe this is a 5 star hotel
(Ellicott City, Maryland)
Jul 21, 2021
If you don't pay for the room with the view (must be specifically designated when you book), or make time to visit the rooftop bar, I'd recommend skipping this one. I've honestly never felt more intense regret after entering a hotel room. The room was at a side of the hotel that overlooked a mostly vacant street. As the hotel was downtown, it was far removed from nightclubs such as Lavo and other popular tourist attractions. The fridge is full of hotel items, and it costs money to store personal items (yes, there is a little sign that says that).
I suppose one contributor to the 5 star rating comes from the complimentary late check-out, but when I called to request it, the woman who answered was extremely blunt and rude. The lobby is also extraordinary and the architecture is jaw dropping. The bed is amazing - as is the shower. But...that's all for me, personally.
I've been to much better four star hotels. For the price, don't rob yourself.