Bahia Principe Grand Jamaica reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 4.0
  • Service 3.5
  • Value 4.0

14961 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5


Rajni P (New York City, New York) on Feb 25, 2024

My family and I had an amazing time at Bahia! We loved everything about it. The resort, the food, entertainment, photo session but most especially the PEOPLE! The individuals that work there go above and beyond to make sure we had a great time. Special shout out to Lady TT and the entertainment crew brining it every time they are on stage. The service at RH, buffet (my friend Romario- what a great guy!), Italian, and Japanese restaurants were all 5 stars! And I would not be able to complete this review without mentioning my Jamaican family CJ. Extremely friendly, no pressure, all guidance and honesty! Even took a selfie with him on our last day! Overall, we had a great experience. THANK YOU so much for your hospitality! Until next time =)

TripAdvisor users rated this property 3 out of 5

Very Large Complex of Hotels on Pools, Bars and Restaurants

CDNglobetraveller (Toronto, Canada) on Feb 24, 2024

The hotel is a large complex experience but does not allay deliver. I groups of Loud and Drunk party goers with matching hats or shirts is your thing you've found your place. The food is good although rarely hot. The drinks are custom made. Most of the waiters and bartenders are happy and having fun. Except when a ignorant guest is disruptive.

TripAdvisor users rated this property 3 out of 5

Great Hotel, but a vegetarians/vegans nightmare - a Vegetarian view

Buddhaman (Isleham, United Kingdom) on Feb 23, 2024

This is a very tricky review to write as I am writing it only from a vegetarian's point of view. Firstly, the Hotel is magnificent. Beautiful buildings, rooms, setting, the pool, the beach - all pretty much perfect. I won't write any more about this as details can all be found online. Secondly, the staff were very good, friendly and keen to help. We felt that this was going to be a great place to be for a week. We had read some scathing reviews of the Hotel and the food, and actually considered changing our holiday, but we thought 'it can't be that bad'. Then it came to mealtime. The buffet was very busy but seemed to have plenty of food. This is when the problems started. The labelling was useless. Not one item of food was labelled as veggie or vegan and as there was meat and fish mixed in with some of the vegetables, nothing could be trusted. This was then compounded by the fact that vegetables and meats and fish were all next to each other so there was contamination of the trays of food by people who had dropped food when serving. If that was not all, there were not enough ladles to serve each tray of food, so people were using the same ladles to serve meat, fish and vegetables (see photo). As it was our first meal, we picked a few bits of vegetable (there was never a main veggie/vegan course) and tried that, but found that all the food was luke warm/cold - even the chips were stone cold. The staff said there was a veggie corner, but it was just a few vegetables grouped together, and for some reason they had included meat and/or fish trays mixed in with them. They had a large variety of cakes, which we would have liked to have tried, but none were labelled, and when we enquired whether they contained Gelatin, just got blank looks. We found the only food we could rely on was Pizza and Pasta. We soon got bored of that. There was a decent salad bar, but we didn't want to eat salads every day. So we tried the specialist restaurants. They did not really cater for us either - the Italian being the only one that had veggie food because it was Pizza and Pasta. How can a restaurant not have a veggie choice on the a la carte? So, this was all discussed with the staff and managers early on in the holiday, but nothing satisfactory was done. There was one instance when a meal was put together just for us, but we don't want special treatment, just a good choice and a well managed kitchen, with clear labelling. The only half-decent meal-time was breakfast. There was always fresh fruit (unless it had run out), and cereals, and if you got there early enough you could avoid the queues for eggs and omlettes (even they were all cooked on the same hotplate, therefore contaminating the eggs with meat products). One day all I had apart from fruit, was cheese rolls for lunch and dinner (which I made up myself)! If you like meat and fish (cold), you'll love this hotel. You can have things like Goat Curry and Cows Head. A truly horrible experience. I am afraid to say, it did spoil our holiday and I wish I had took notice of the other reviews and changed my holiday.

TripAdvisor users rated this property 4 out of 5

Amazing staff

Odyssey07417664326 on Feb 22, 2024

Although the resort itself is showing its age, I would still recommend this resort. The vibe here is amazing, as are the staff who work here. A very safe, clean resort with lots of activities. We snorkeled right off the beach and saw plenty of tropical fish!

TripAdvisor users rated this property 4 out of 5

Overall good experience

kimberlysG7381XD (St. Catharines, Canada) on Feb 22, 2024

Overall good experience. The room was updated and kept very clean, we also had a great view! Be aware everything in the halls is extremely loud in the rooms. Most of the staff were friendly and pleasant to deal with. DO NOT use the elevators if you don’t need to! we did get stuck in it the last day bringing down luggage and weren’t assisted even though we had the alarm going for several minutes) we pried the doors ourselves! The food overall was really good, go to the round island market not the orqudeia buffet. The best experience was at Mikado with Sofia! Definitely get the tempura ice cream if you go here

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