TripAdvisor Traveler Rating

I came with my family we arrived 1:45 pm but front desk did not checked in. Every where is dust. Cutomer service is not very friendly. I beleive hotel is in rennovation stage. Toilet Flash was not working. Location is nice close to disneland and california advantures. Rest all is ok.

very impressed this trip has been the first time at Hyatt, and it left an impression on my wife and I we also love the new mattresses we slept like babies. please let us know of any discounts available in the future.

It is a nice hotel that was in th process of being renovatated. The only floor that was available was the 5th floor. Nice breakfast. Newly renovated rooms. It was a short 20 minute walk to Disneyland.

Great spot, walking distance to Disneyland while still quiet enough for a young family to rest. They offer rooms with a separate area (closed off) with twin bunk beds, couch, desk, and second large TV, which our two young kids enjoyed. Free breakfast is also included which makes this an even better value. This was our second stay here and we definitely plan to come back.

When you’re blown away by a customer care rep at the front desk, you take time to mention them! Jocelyn went above and beyond her care for me and my family! I can’t thank you enough for showing us that customer service is still alive and well. You took the time to call, come to the room and to make sure we felt like we mattered to you! Thank you! The hotel was so great. Stay here!