TripAdvisor Traveler Rating

I was in need of a place where I could just relax and stop. And this hotel hit the spot. To the welcoming check in to the beautiful property I am very happy the pools and hot tubs made for a relaxing quite weekend. My only complaint would be the line to get a cup of coffee If they would offer free hot self serve coffee that would be perfect I don’t need Starbucks fancy coffee just regular black coffee. But other than that great hotel.

We recently stayed at the Delta Marriott at Celebration Orlando and were so pleased with the facilities and how helpful everyone were. The rooms are slightly tired looking but they are cleaned daily which is quite unique. The swimming pool was excellent and we really enjoyed such a friendly reception social area. The Bell Captain Randy went the extra mile in sorting the tvs out so we could watch the English soccer down stairs . I wanted to write this review as I had previously read some very negative comments on Trip Advisor regarding this hotel and felt my experience there was all good. Kind Regards Steve Charles & family from Kent England .

We thought we had stumbled over a little gem when we arrived. Beautiful grounds with lots of wildlife. Squirrels that will eat out of your hand and the most beautiful birds are all present. Then the issues began...... housekeeping is the worst we have ever experienced. We have had to visit reception every day because there has been something missing that housekeeping should have done. Today we arrived back from the parks feeling very cold as the weather has changed. All we wanted was a coffee in our room. Of course housekeeping had not left any. Off we go to reception. They said they would inform housekeeping to get us some. About an hour later housekeeping manger appears without coffee to see what our issues were. We explained. 1.5 hours later we still have no coffee! The hotel is completely over run with kids who are here for various sporting events. I have no obligation to this what so ever, however I strongly object to said kids running around the hotel completely unsupervised and being a nuisance knocking on doors, screaming in corridors while we are trying to relax.

During my stay, personal belongings went missing from my room. These items were inside the room and were not misplaced. This is extremely serious and unacceptable. When I reported it to the staff, I did not receive any real help or solution. No one took responsibility or showed real interest in solving the problem. Because of this, I do not feel this hotel is safe for guests. This situation completely ruined my stay and caused a lot of stress. I strongly recommend being very careful if you decide to stay here

The hotel and grounds were lovely, with good facilities. However there were several groups of teenagers staying the two weeks we were there. They were extremely noisey day and night. One group of males spent evenings outside smoking what smelt very strongly of marijuana. The lifts for the 2 weeks were not reliable and the housekeeping staff monopolised them. We were on the 8th floor and one morning we had to wait 15 mins before being able to get a lift.