TripAdvisor Traveler Rating

I just wanted to give a large thank you to Janet in Customer Service who patiently took the time to answer our questions/complaint about a billing question. Additionally, a shoutout/thanks to the management for a quick resolution. Greatly appreciated.

First, the positives: Orange Lake Resort is amazing. We booked a seven-night stay through Armed Forces Vacation Club and stayed in a two-bedroom villa. The entire property is beautiful and well laid out, and our unit was roomy and clean. When the A/C went out, maintenance promptly came out to fix it. There's so much to do here- several pools and hot tubs for relaxing, pools with slides that our little ones loved, a sandy beach-like area, water sports, and more, and there's a free shuttle that can take you to the different parts of the resort! The main drawback is that you have to PAY for most of the amenities- namely golf, mini golf, kid zone, cabanas, etc. It was even $9 to rent a tube for the lazy river, and you couldn't bring in your own tube- I have never heard of that before! I would expect to pay to golf, rent jet skis or a boat- things like that, but not to relax in the lazy river!! So in that regard, it seemed like a money grab. If you're looking for a nice resort with free access to pools and that's about it, this is the place for you. If you're expecting an all-inclusive where resort fees pay for most amenities, you will be disappointed (as we were). Otherwise, I would give it a 5 out of 5!

It has been over 8 weeks, 4 doctors visits and my lungs have not recovered from the mold. If it smells like mold don’t go in.

The check-in was nice and smooth. They have the usual sales pitch for two hrs you will get $200 of credits for the resort. Did not waste my time doing that. The resort is huge. Plenty of golf courses and pools to keep you occupied. Stayed 2 weeks in a 2bedroom villa. If you needed anything call guest services and you would receive it quickly. Only concern was not once did they clean the villa while we were there. That's why only 4stars.

We are from the UK and love visiting Orlando. This time, it was my husband, my older sister and me. We first stayed at Orange Lake Resort in April and were so impressed with what the resort had to offer that we booked again! We even requested the same room in the East Village – a two-bedroom condo. We stayed for two weeks, and the condo was perfect for us, particularly as it has a separate section, accessed through a pocket door, containing the second bedroom, second bathroom and laundry area. This is ideal if you want a little extra privacy. The second bedroom has two small double beds, making it perfect for families or friends travelling together. The main bedroom has the largest bed I think I have ever slept in, and it was incredibly comfortable! Adjoining the bedroom is a very spacious en-suite bathroom with a shower, jetted tub, vanity and separate toilet. Branded shampoo, conditioner, body wash, hand wash and hand cream are all supplied and free to use. The main living area has a fully equipped kitchen with full-sized appliances, as well as a toaster and filter coffee machine (sorry, fellow Brits, no kettle!). One of the kitchen cupboards contains a keypad safe, which is ideal for storing passports and other valuables. Dishwashing liquid, coffee supplies and dishwasher tablets are also provided. There is everything you need in the kitchen, including cutlery, pots, pans, plates and all the usual essentials. There is also a cupboard containing a broom and vacuum cleaner should you need them. The open-plan living area has a dining table with seating, a comfortable lounge area and a TV with plenty of channels to choose from. The large sofa also converts into a double bed, although I can't comment on how comfortable it would be for sleeping on every night. There is a door leading from the living area onto a covered balcony, complete with a round table and four chairs. It's a lovely space to sit and relax. There is no daily housekeeping during your stay, so you are responsible for keeping the condo clean. Personally, I prefer this arrangement, as you have all the facilities you need to look after things yourself. If you want to wash bedding, towels or clothes during your stay, you have your own laundry facilities, which is a real bonus. Two packets of branded laundry detergent were also supplied. You are provided with towels to use at the resort's swimming pools. We had eight towels in our condo, and you can use them as you wish. There is a notice in the room explaining the towel policy, so it's worth referring to this during your stay. Just make sure you follow the instructions to avoid any additional charges. Parking was never an issue for us. Even over Labour Day weekend, we managed to find a parking space without any problems. Parking is free, which is another bonus. There are lifts in the accommodation blocks, and luggage trolleys are available, making it much easier to get your cases to and from your condo. We stayed in the East Village, so we mainly used the smaller pool located there. It was very well maintained and never seemed too busy during our stay. It was also lovely meeting a wide range of people visiting the resort. You have access to the other swimming pools around the resort, too, but you will probably need to use the resort shuttle or drive to them, as Orange Lake is HUGE! If you fancy treating yourself, you can also hire a golf cart. Hire is available for anything from a few hours to a couple of weeks, and it looks like a fun way to get around the resort. Orange Lake is a timeshare resort, but unlike our previous visit in April, we weren't approached about attending a timeshare presentation this time, which was a bonus! However, if you have a couple of hours to spare, it could be an interesting experience. They offer an incentive in the form of resort currency, which you can spend around the resort. At the time of our visit, the offer was worth $200. We didn't eat at any of the on-site restaurants, so unfortunately, I can't comment on the food or service. There is a small shop near the reception building where we picked up a Starbucks coffee, which was very tasty! There are three ways to get in and out of the resort. After using the main entrance on our first day, we mainly used the exit onto the road running alongside Miller's Ale House. There is also a Publix supermarket along this road, which is really handy for picking up groceries and other supplies during your stay. Our flight home was a night flight, so we had quite a long day ahead of us after the 10am check-out. We asked whether we could continue using the resort facilities, and the staff were very accommodating. We were given a key to access the swimming pools, along with towels to use, and our luggage was placed in secure storage until we needed it. This was so much better than having to leave our cases sitting in a hot car all day! We had another fantastic stay at Orange Lake Resort, and the two-bedroom condo in the East Village is ideal for us. Having the space, facilities and comforts of home makes such a difference, particularly when you're staying in Orlando for two weeks. I would definitely recommend Orange Lake Resort to anyone looking for a home away from home, with plenty of great facilities to enjoy during their stay. Would we stay again? Absolutely! We've already booked to return in April, and we're really looking forward to it.