TripAdvisor Traveler Rating

We exchanged our timeshare to stay at Orange Lake. We’ve stayed at this resort several times in the past and been satisfied. This time we had studio units whereas in the past we’ve had two or three bedroom units. How disappointing! They call them studio suites; definitely a misnomer. They are a hotel rooms with mini kitchen. Because they are in the Club house, there is constant noise. People checking in and out like a hotel. Noise from adjacent rooms. It was so dark in the room you need a light on all day. No Floria sunlight. There was no balcony or patio or way to get outside fresh air. The maintenance of the room was poor; toilet kept running and needed a new part. Dirty stain on the rug. Stretched up furniture and vanity. A toaster that burnt the toaster no matter what setting. You get the picture.? The resort itself has a lot to offer. Many activities and pools, restaurants. The staff was friendly and helpful. We just expected better accommodations.

as members of other program time share, staying at this Holiday Inn was nice, but bring your own towels if you have luggage room. They have thin/short bath towels that you have to go to the front desk daily to acquire. then there is no place to put the wet towels but to haul back to your room and dry yourself for the next day, UNLESS you take therw shuttle daily back and forth to the front desk for towel. such a stupid system. Resort itself great!!! pools clean and tub warm- so appreciated. great place to stay if not staying at their pools for relaxation.

We stayed in a 2 bdrm unit in the East Village. It was 1200+ sq ft. with a small screened in balcony with side view of the pool. It was clean, updated like new, very spacious. It was nice to have a W/D in the unit. The property was huge with activities and amenities for every age within your party. You wont be disappointed!

we had a wonderful time staying at the Holiday Inn East Village. The condominium was wonderful! The room was spacious, clean and had every amenity we needed. We had a high floor and we were able to see the fireworks from our balcony. We would definitely stay here again.

I stayed at Holiday Inn Club Vacations at Orange Lake Resort from Friday through Monday for a three-night stay totaling $1,049.19 (including $132 in mandatory resort fees). Although I called ahead to notify the property of our late arrival close to midnight, we still waited approximately 25 minutes to check in after a long drive. The more significant issue was the in-room fire alarm. At approximately 6:50 AM on the first morning, it sounded and woke our entire party. It went off again around 7:00 AM. Maintenance responded and advised it would be fixed while we were out for the day. However, that same night at approximately 11:45 PM, the alarm sounded again, requiring another maintenance visit. Being awakened multiple times by a malfunctioning alarm during a short weekend stay significantly disrupted our rest. On the morning of checkout, around 9:36 AM — before we had completed checkout and while we were still gathering belongings — a staff member entered the room without confirming that it was vacant. Checkout was listed as before 10:00 AM, but rooms should be verified unoccupied prior to entry. After departure, a manager apologized and offered a $150 credit. While the apology was appreciated, the overall resolution did not feel proportionate to the disruption experienced during a stay exceeding $1,000. For a resort at this price point, guests should expect functioning safety systems and clear procedures regarding room access. Unfortunately, this stay fell below that expectation.