The property is very nice and the grounds are well-kept. Pool areas are very clean and appeared to be staffed well. The unit that we had was very nice although the beds were not very comfortable and the couch Furniture needs to be updated. Other than that the unit was pretty good. The only thing that I did not like is the pressure when checking-in of their agent trying to get you to pay them money to go on a tour of the facility to sell you timeshare points. If you tell them "No" one time that should be sufficient. But I had to tell them no 6 times and then get asked why not. That should not be necessary in order to get the key to your room. Otherwise it was a very nice day.
Resort with lots of things to do
(Powder Springs, United States)
Oct 16, 2021
Great overall resort--lots of things to do. We spent a couple days of our week just at the resort, because there were many things to do here. One negative was the resort's "love of fees" for some activities that should not have had fees. E.g., the tube for the Lazy River was pretty expensive. Yet, the resort did not want us to use our own pool noodle with a seat in it to go around, even though our noodle took up less space than their tube, and they allowed children to use their own flotation device.
Enjoyed our family vacation in 2 units side by side
Oct 15, 2021
We arrived to 2 clean units side by side. Everything we needed for the condo was replenished in a timely matter. I appreciated the follow up call to ensure we received our requested items. We used the shuttle bus that ran every 20 minutes. They were timely. The staff were extremely nice and accommodating. We stayed for 7 days and I would definitely bring my family back to this resort. I love the amenities. We enjoyed the lazy pool, bar, and the pizza restaurant was delicious
Hands down the best Holiday Inn Club property
Oct 14, 2021
After staying at several holiday inn locations, Orange Lake is by far the best! You can choose which “village” you want to stay in depending on your needs. North village is kid friendly with a smaller, but wonderful pool area & pizza/drink area. West is the original section, with lots of condo style rooms & zero entry style pool. It is also where the main registration building is located. East village is more laid back, perfect views for a golfer in the family or if you are wanting peace & quiet. River Island is the newest with the lazy River & is definitely more crowded, but still a great choice! There are are 2 tiki bars near the lazy River & a walk up food/snack area plus restaurant & gift shop! You truly can’t go wrong booking at any of the 4 villages.
We just left Orange Lake to head to the Port Canaveral location & are so disappointed we left. Orange lake has lots to offer, great staff, & family fun. You truly get what you pay for at Orange Lake. Cape Canaveral could use some tips from Orange Lake to improve their customer experience.
(Cottage Grove, Minnesota)
Oct 11, 2021
Found cockroaches in both units, timeshare is a gimmick, they try to sell something with a bunch of lies and if you don’t sign up seller’s team get very angry/upset. Cleaning has been down from 6 to 3, the place itself needs a new makeover and upgrades