Holiday Inn & Suites Orlando SW Celebration Area reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

2126 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Great location and amenities

peitl2021 on Jun 30, 2022

We stayed here for our trip to Disney. If you want to save money and don't need the full DIsney experience by staying in their hotels, this place is definitely a good option. They have free shuttles to every park, though there's only one in the morning and one at night, so you can't really choose when you want to go or get back. The return shuttles are all around 8pm, which is a reasonable time for us, since we get pretty tired by then anyways. The morning shuttles however, are a bit late for people who want to get there before or right at opening. We got to Magic Kingdom 15 min or so after it opened (and this is not including the long walk from the shuttle stop to the actual entrance, that took another 10 min or so). But it's pretty easy to Uber/Lyft if you really want to get there early (our Lyft to Hollywood Studio was $12-ish). The hotel itself is pretty basic, but has most of the things you'd expect and is clean, so no complaints. Our room also had a fridge and microwave, very useful for when we want some night time snacks and go to the stores nearby for some frozen food. The front desk could do with a couple more staff or a bell of some kind, there were a few times I had to wait a while to get someone to help me (either because they were already helping someone else, or there was no one there).

TripAdvisor users rated this property 5 out of 5

Convention

Moe3486 on Jun 27, 2022

Very friendly staff, the hotel was very clean, beds were amazing and had plenty of space for me and my entire team . The hotel had 2 pools and 4 elevators with 2 towers very good group convention hotel.

TripAdvisor users rated this property 5 out of 5

Some of the best customer service I’ve ever had.

nadiaaO827UD on Jun 13, 2022

I was pretty hesitant to stay here since the price was too good to be true. To me the service was at a 5 star rating, the only reason it’s not is because cosmetically it’s just like any other Holiday Inn. The front desk was more than helpful, accommodating (we had a lot of people stay), very knowledgeable about the area and did everything with a smile. I would stay here again on our next Disney trip.

TripAdvisor users rated this property 5 out of 5

Vacation

I8537TWkenb on Jun 11, 2022

Hotel was nice. Bartender Haidy was so amazing, she would make any drink we would come up with even if she didn't know it she would look it up. now that is customer service at its best. Bar was clean and comfortable.

TripAdvisor users rated this property 5 out of 5

Nice place to stay

G496VSdawnt on Jun 04, 2022

I was very pleased with the room. It was clean and the beds were comfortable. I would definitely stay there again. We didn’t use the pool area but it looked nice. The front desk people were nice and courteous.

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