Hard Rock Hotel® at Universal Orlando Resort reviews
12278 TripAdvisor reviews
Best Place to Stay for Universal
Feona123 (Minneapolis, Minnesota) on Nov 08, 2024
The access to the parks is unbeatable. It was so convenient to walk or take the water taxi. The express passes were a great benefit. The pool, restaurants, staff were amazing. The hotel was clean, no complaints! We stayed in the rock star suit, which was a great place for the kids to relax in their own space between park visits.
Rock 'n' Roll... in the best possible way
OoKCINoO (Worcester, United Kingdom) on Nov 08, 2024
Everything was fantastic. From start to finish you are treated like a star. All the staff, and I mean everyone, had one thing in common. They wanted to give you the best possible experience and clearly enjoy working there. Each with there own personality allowed to shine through in the best possible way. The room (Standard Garden View) was incredible and those beds! The Hard Rock has the best position to easily visit the parks and close enough to go back an forth easily. The Express Unlimited Pass you get for staying there is a great perk too. The pool area is great and although we didn't eat too much within the hotel, what we did eat was good quality. The late night shop has everything you would need. This hotel has it all, particularly if you love music.
Amazing hotel & Staff Will definitely be back!
mrsjclarke81 (St. Albans, United Kingdom) on Nov 06, 2024
We decided to book this hotel after having to leave our main holiday mid way due to it being not safe to stay there. The Hardrock Hotel was absolutely amazing!! This hotel is the closest to the parks which was very handy a 5 min walk plus you get the bonus of having express passes staying at this hotel. The pool was lovely and clean and they had a huge screen poolside which played movies in the evenings which was welcomed after a long day in the parks. The staff were so happy and kind - we felt very safe and overwhelmed with just how nice the staff were. We will definitely be book this hotel again, thank you Hardrock for making the end of our holiday amazing :) x
Overnight stay
Kls-holiday (Glasgow, United Kingdom) on Nov 05, 2024
We stayed for one night in October. Great hotel, friendly staff, clean and comfortable room however I felt for the room rate the furniture was showing signs of wear. Food was great. It was my son’s birthday and he received a voucher for a shake or dessert which was a lovely gesture. Fast passes were a great incentive to our stay. We didn’t get use of the pool due to the weather. I would return.
One of my new favorites
341audriannam (Burlington, New Jersey) on Nov 04, 2024
A must stay if you are going to Universal Studios. Great location, great food, great pool and great service from beginning to the end. My kids and I loved taking the water taxi to and from the park. Special shout out to Jamal , who checked us into a first floor room. It was in perfect distance of all the hotel amenities.