TripAdvisor Traveler Rating

Our unit was clean, well maintained, recently renovated, and the location of Vistana is conveniently situated. We absolutely loved our unit and hope to return soon.

Ok- words of advice before you come. 1. If you are above 2nd floor and need an elevator ask if your building has an elevator. Not every building has an elevator and we were never asked. 2. All of the dining are really snack bars and not restaurants. Plan accordingly. I was expecting at least one restaurant. 3. Plan on being hot. Apparently to get the air down below 70 degrees you need engineering to come and do it for you. After a day of sightseeing in 95 weather it would have been nice to cool it down further. We’ve stayed at other Sheraton vacation locations and had a much better experience.

I’ve stayed at this resort many of times in the past, but this last time was the worst experience ever. When we purchased our package to come back, we were never informed that we would have to do a meeting once we checked in we were then informed that we had to attend a meeting, but unfortunately, my husband was hurt on the Property and we were unable to attend the meeting With no compassion from the team. They insisted that we had to go if not, we would be charged the full amount which, indeed they did charge the full amount, not only once, but not twice, and we wind it up, going to the meeting and made everybody aware of the situation. Are you still waiting for a refund and haven’t received a call from anyone even though I have called several times regarding this and also written a written statement.

Come here every May for birthday and Mother’s Day. Been 6 years now. Great location to Disney springs and parks. Large 2 bedroom unit. Nice pools and snack bar. Plenty of chairs. You need to get down early if you want a cabana. First come first serve. Pool was a tad cloudy. Plenty of restaurants near by too.

Enjoyed a quiet week here. The property is located close to great shopping, restaurants and Disney Springs