Family of 5

Westgate Town Center Resort & Spa

Orlando 4.0

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Overview

Westgate Town Center Resort & Spa provides guests all the comforts of a fully furnished home just one mile from Walt Disney World® Resort and minutes from other Orlando area attractions. With a variety of accommodation choices – ranging from cozy studios to oversized four-bedroom villas – along with a multitude of onsite amenities, including 14 heated outdoor pools and the award-winning Drafts Sports Bar & Grill, Westgate Town Center is the ideal choice for your family's next Florida vacation.

Minimum check in age: 21 years

Resort Fees: 19.99 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

4:00 p.m.

Check out

10:00 a.m.

Rooms

1708

Rooms

Standard Double Guestroom
270 square feet
  • 2 double beds
  • No more than 4 guests in the room
Standard Double Guestroom
270 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-fridge
  • Phone
  • Room service ($)
  • Safe

Deluxe Studio
506 square feet
  • 1 double bed, and 1 queen sofa bed
  • No more than 4 guests in the room
Deluxe Studio
506 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-fridge
  • Phone
  • Room service ($)
  • Safe

One Bedroom
510 square feet
  • 1 king bed, and 1 queen sofa bed
  • No more than 4 guests in the room
One Bedroom
510 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-fridge
  • Phone
  • Room service ($)
  • Safe

Two Bedroom
690 square feet
  • 1 king bed, 1 bunk bed, and 1 queen sofa bed
  • No more than 6 guests in the room
Two Bedroom
690 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-fridge
  • Phone
  • Room service ($)
  • Safe

Amenities

  • ADA compliant.
  • Elevators.
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Children’s pool
  • Playground

Westgate Kid's Club ($)

-

Type Amenities
Drafts Sports Bar & Grill Bar, Sports bar Food options available
Poolside Bars Bar, Pool bar Food options available

Check-in time: 4:00 p.m.

Check-out time: 10:00 a.m.

Wi-Fi

  • Lobby
  • Select public areas
  • Room

Type of restaurant Type of cuisine Open for Additional Information
Sid's Bistro Café, Snack bar Ice cream and frozen yogurts as well as freshly squeezed juices and more. Snacks
Joe's Marketplace & Deli Snack bar American All day dining, Snacks
Cordovano Joe's Pizza À la carte Pizzaria, Available for pick up or delivered direct to your villa. Dinner, Lunch, Snacks

  • Rooms: 1708
  • Pets allowed

  • Fitness centre: on site

7700 Westgate Boulevard
Kissimmee, Florida, USA 34747
407-396-2500
39 km from MCO

Pools

  • Heated pools: 14
  • Jetted pools: 14
  • Waterpark available ($)

Golf

  • Mini golf: on site

Other sports

  • Bicycles: on site
  • Tennis courts: on site

Other activities

  • Games room: on site ($)
  • Basketball courts
  • Volleyball courts
  • Paddle boat and Swan boat rentals available ($)
  • Shuffleboard courts
  • Disney Movie Theatre

  • 24 hour front desk
  • Grocery items available ($)
  • Meeting facilities available ($)
  • Parking
  • Tour desk available ($)

Location

Address
7700 Westgate Boulevard, Kissimmee, Florida, 34747, USA
7700 Westgate Boulevard

Reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 3.5
  • Value 3.5
TripAdvisor users rated this property 2 out of 5

pack moist wipes and do not trust the website

Robert S (Bluff City, Tennessee) on Jan 17, 2023

The day we checked in, we attempted to order take-out from one of the on-site restaurants (we rarely dine in due to Covid numbers). Two of the restaurants do not accommodate take-out. There is one that does, but we could not order online. We saw a menu online, called and was connected to the Drafts restaurant, and placed an order. When we arrived to pick it up, we were told that they did not have our order, that the operator must have connected us to a different Drafts location. While there I was going to place our order and learned that the menu on-line was not current, that what one of us wanted was not on their menu. We ended up going off-site to find dinner. Furthermore, we are here for 3 weeks in a studio villa. The WG website says the studio has "spacious, comfortable accommodations", consisting of 1 double bed and a queen sleeper sofa. That is not true for us, instead we have 2 double beds with no place to sit other than a on backless stool and on the beds for THREE weeks. The second double bed takes up more space than the sleeper would, so it is crowded. We are having to keep our empty luggage pieces in our car because of inadequate space. The website states there is a DVD player and an alarm clock radio, but neither is true. In the website "Overview" it lists housekeeping as weekly, but it is not a link to be able to learn more detailed information. We called 2 times to request a broom and dustpan so we could sweep the floor of the debris tracked in. We were told there is none available. We resorted to using moist wipes while on our hands and knees to clean the floor, and found much more dust and debris than what we tracked in. Today is our 10th day here, and still no "weekly" housekeeping. We called today to inquire, and now it seems there will be no housekeeping until the end of the second week. At that time will it become at the end of our 3rd week? Meanwhile we washed our bed sheets ourselves--thankfully there are a free washer and dryer. At least the beds are comfortable and the fitness center is quite nice.

TripAdvisor users rated this property 1 out of 5

Absolutely unacceptable

Tripking07 (New Hampshire) on Jan 15, 2023

From arrival to departure this hotel was a disaster. Check in was exhausting, after you are through the intake process they fetch a handler who then walks you to another desk to try to sell you tickets and rope you into a timeshare while your family waits in the car. You have to firmly shut them down and say you're not going to parks and you are busy the whole time to get your room key. The room was in building 6. Paid for a very upgraded room. The room at first glance was okay. It was dirty like others have suggested. Just poorly cleaned, other people's hair on the sink and strange streaks in the shower. They do not clean your room, you cannot even request it! They leave you with enough towels, soap, toilet paper for about 1-2 days with a family of 4. Therefore you are forced to call the main desk for supplies. The phone in the room barely works and you could not hear the other person, when they even picked up, you had to call every number on the phone. Suggestion, call the main number for reservations from your mobil, they do answer the call for sales ;). Once you request something, it's hours before you get it, sometimes not at all. I had to call for pillows 4 times. They told me there was a shortage in pillows. I know, you cannot make this up! We used the pullout, there were no pillows or blankets for the pullout initially. Then there was one pillow per side and they were embarrassingly thin. Our AC was not working from the onset. I had several technicians in our room for 2 days while we were gone to the parks and at night while we were trying to relax. They were in our way, talking loudly. No ac until the end of day 2. Thankfully it was not terribly hot but the room was up to 76 and that is not comfortable to me. Once that disaster was over, my hot water goes out. They send more techs up to tell me that in order to use our hot water, we must turn on the hot tub in the bedroom. I know, you're like ??? He was dead serious, they knowingly had a diverter vacuum issue and it was effecting the ability to somehow give us hot water. So, the remaining three days we had a tub running while 4 people showered, did laundry, ran the dishwasher. It was absolutely miserable. I finally had enough, they did not have any other rooms upgraded like ours to put us in, and honestly never offered. They make you use an annoying text feature that seems like you only get canned responses from to address issues or concerns. I reached out to the COO and got some responses that were semi appropriate. Although my couple grand should have been completely refunded, I did receive $374 refund for my trouble. It was not nearly enough, but it was something. This resort is atrocious, in all areas. I would never ever recommend you stay at this resort.

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