Family of 5

Westgate Lakes Resort & Spa

Orlando 3.5

Overview

Westgate Lakes Resort & Spa provides guests with all the comforts of a fully furnished home with accommodations ranging from studios to spacious four-bedroom villas, all within minutes of Orlando's world famous theme parks and attractions. With a variety of onsite amenities, Westgate Lakes Resort & Spa offers something for everyone.

Minimum check in: 21 years of age.

Resort Fees: 21.99 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

4:00 p.m.

Check out

10:00 a.m.

Rooms

1990

Rooms

Studio
493 square feet
  • 1 king bed, and 1 queen sofa bed
  • No more than 4 guests in the room
Studio
493 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • Room service ($)
  • Safe
  • TV

One Bedroom
400 square feet
  • 1 king bed, and 1 queen sofa bed
  • No more than 4 guests in the room
One Bedroom
400 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • Room service ($)
  • Safe
  • TV

One Bedroom Deluxe
800 square feet
  • 1 king bed, and 1 queen sofa bed
  • No more than 4 guests in the room
One Bedroom Deluxe
800 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • Room service ($)
  • Safe
  • TV

Two Bedroom
1200 square feet
  • 1 king bed, 2 double beds, and 1 queen sofa bed
  • No more than 8 guests in the room
Two Bedroom
1200 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • Room service ($)
  • Safe
  • TV

Amenities


Location

Address
10000 Turkey Lake Road, Orlando, Florida, 32819, USA
10000 Turkey Lake Road

Reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 3.8
  • Location 4.3
  • Rooms 3.8
  • Service 3.6
  • Value 3.7
TripAdvisor users rated this property 3 out of 5

Disappointing Experience at Westgate Lakes & Resort

Alex R on May 10, 2025

During our stay at Westgate Lakes & Resort, we had a few frustrating encounters. While at the waterpark, a security guard and his manager told my mom to put the umbrella down, even though she has a medical condition that requires her to stay out of the sun. Although the situation was upsetting, the manager was very kind and professional in handling the issue once we explained my mom's condition. Later, when we went to rent bikes and fishing rods, an employee refused to allow my dad and 8-year-old brother to fish, despite a clear sign stating that kids under 16 don’t need a fishing license. The employee was unprofessional, smiling while denying them, which was frustrating. We spoke with the front desk manager, who was both understanding and professional and addressed the issue appropriately. While the manager's assistance was appreciated, the overall experience was still disappointing due to the lack of professionalism from certain staff members. It’s unfortunate that a few bad experiences overshadowed what could have been an enjoyable stay. The manager was the most helpful and she will talk to the woman about it.

TripAdvisor users rated this property 1 out of 5

Organized and Systematic Scam – Don’t Fall for Westgate’s Trap!!!!!!

Camey L on Apr 29, 2025

My experience with Westgate was a nightmare disguised as a “vacation invitation.” It all started when my boyfriend and I were on vacation in Orlando. As we were leaving one of the theme parks, a man offered us a “day pass” to visit Westgate’s resort. He promised transportation from our hotel, a buffet breakfast (which ended up being worse than a cheap 7-Eleven combo), and $110 in cash just for attending. None of that turned out to be true. What followed was hours of manipulative sales tactics. We were greeted by a salesman who was very friendly at first—but it was clear his mission was to pressure us into signing a contract. He asked us personal questions about our income and travel spending, just to figure out how much they could squeeze from us. He then showed us old, run-down facilities while pretending it was a luxury resort. He sold us the idea that we’d get a 7-day stay in Orlando every year, and access to 5-star hotels around the world through Interval International for $400–$500 per stay. The reality? Completely different. Three months later, when I tried to use this so-called “exclusive benefit” with Interval, every search returned prices over $1,200 per week. I searched in low season, across multiple dates and destinations, and never found what was promised. It was all a carefully constructed lie to get us to sign. Five months later, I tried to cancel the contract. I called and emailed them with evidence that what they sold us didn’t exist. They took weeks to reply, and when they did, they told me that this was “not a valid reason” to cancel. Are you kidding me? I was scammed and that’s not enough. They passed my case from one department to another with no real solution. A month later, I received a notification simply stating the contract couldn’t be canceled—with no explanation as to why I couldn’t find any of the properties they had promised. Where is the logic? Where is the ethics? Westgate sells a product that doesn’t deliver on what’s promised and then washes their hands of any responsibility. They abuse people’s trust and use aggressive, misleading tactics to trap families into long-term debt. I’m still paying for something I don’t want, that doesn’t match what was sold, and that I’ll never use. I’m desperately trying to get out without hiring a lawyer—but Westgate’s lack of accountability makes it nearly impossible. If you’re reading this because someone offered, you a “package” — run. It’s a scam disguised as a vacation investment. No benefits. No support. Just debt, frustration, and lies.

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