Family of 5

Westgate Lakes Resort & Spa

Orlando 3.5

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Overview

Westgate Lakes Resort & Spa provides guests with all the comforts of a fully furnished home with accommodations ranging from studios to spacious four-bedroom villas, all within minutes of Orlando's world famous theme parks and attractions. With a variety of onsite amenities, Westgate Lakes Resort & Spa offers something for everyone.

Minimum check in: 21 years of age.

Resort Fees: 12.99 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

4:00 p.m.

Check out

10:00 a.m.

Rooms

1990

Rooms

Studio
493 square feet
  • 1 king bed, and 1 queen sofa bed
Studio
493 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • Room service ($)
  • Safe
  • TV

One Bedroom
400 square feet
  • 1 king bed, and 1 queen sofa bed
One Bedroom
400 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • Room service ($)
  • Safe
  • TV

One Bedroom Deluxe
800 square feet
  • 1 king bed, and 1 queen sofa bed
One Bedroom Deluxe
800 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • Room service ($)
  • Safe
  • TV

Two Bedroom
1200 square feet
  • 1 king bed, 2 double beds, and 1 queen sofa bed
Two Bedroom
1200 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • Room service ($)
  • Safe
  • TV

Amenities

  • Playground

Westgate Kid's Club ($)

Type Amenities
Drafts Sports Bar & Grill Bar, Sports bar Food options available
Check-in time: 4:00 p.m.

Check-out time: 10:00 a.m.

Wi-Fi

  • Select public areas
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Sid's Bistro Café Coffee and Pastries Snacks
Cordovano Joe's Pizza À la carte Pizzaria All day dining
  • Rooms: 1990
  • Pets allowed
  • Fitness centre: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Personal trainer available ($)
10000 Turkey Lake Road
Orlando, Florida, USA 32819
407-355-1110
25 km from MCO

Pools

  • Heated pools: 7
  • Jetted pools: 7
  • Kids pools: 4

Golf

  • Mini golf: on site

Other sports

  • Bicycles: on site
  • Tennis courts: on site

Other activities

  • Games room: on site ($)
  • Boat rentals available ($)
  • 24 hour front desk
  • Business centre
  • Grocery items available ($)
  • Laundry facilities available ($)
  • Parking

Location

Address
10000 Turkey Lake Road, Orlando, Florida, 32819, USA
10000 Turkey Lake Road

Reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 3.5
  • Value 3.5
TripAdvisor users rated this property 1 out of 5

Westgate Palace

Crissah919 on Jul 24, 2021

Westgate Palace is very nice! Also kinda small! We booked a room for westgate lakes but we got placed at westgate palace! The 2br/2bath was kinda tight/small. Even though the pool closes at 11pm they do not allow you to sit near the the pool..Like off to the side. Nor can you sit at the tables nor sit at the tables on the lake! The security officers will run you off! They told us we could take our kids to the lakes resort when we book but when we tried we was told no! The lakes was not going to be held responsible for any injuries/mishaps. Then come find out even if we was staying at the lakes resort you have to pay $15 a day just to play at the little water park there. I was sitting with my assigned travel agent when my card was hit for $300. For a NS(no show) for the tour! I was In front of the agent at the timeshare tour. but had to reschedule because my fiancé lost his wallet! And at the same time they took $300 off my card for a NS(no show) and I was with the travel agent! Who also was ready to go home because we were the last ones! Hell he even suggested that we come back tomorrow because he lost his wallet! So we did! I came back the next day at 8am and I also asked about my money they took. Because that was my emergency funds to feed my kids! They went without because they took it and refused to lift the hold on my card! I was told to travel with more money next time and it’s nothing they could do for me and my family. I was told the 1st time when you come back tomorrow to do your tour again you will not have to wait! They lied!!! I waited 20 to 40 minutes all over again! Then they tour took 2 hrs!!! All of this time taken away from the kids vacation just sitting around waiting! Also my agent got an attitude because we decided not to buy because they were very mess and unprofessional like and we keep catching them in their lies! He was like I could have stayed at home for this! Y’all wasted my time! Then he disappeared on us! We was told at the end of the tour we would get $100 visa card and tickets to 3 parks! You DO NOT anything if you don’t buy! You have to buy in order to get the $100 gift card and the tickets to 3 theme parks. What mad me mad was they did Not even offer the kids breakfast or lunch! For taking my money without my consent when I was there! The hotel only had 2 elevator that worked out of 4! Sometimes just only 1 worked! They kick you out the pool every time it rained! Which was every other 20 to 40 mins. You have to pay $ to play sand volleyball or water volleyball or basketball or ping pong. I expected to pay to fish and game room and paddle boat! But usually when visiting most resorts its free with the rule first come first serve! But free! The game room was very small along with the movie theater! Bottle soda was $3.75 and a bottle of water was $3. Also in my bathroom the toilet ran all the time non stop called and complain but wasn’t nothing they could do! Someone left oven cleaner in the oven so when I preheated the oven then open the door it smoked up the room. Their attitude were very unprofessional and Bussiness like! Will NEVER GO BACK TO ANYTHING WESTGATE OWNS! Horrible time for me and my family! Will stay somewhere else other than westgate.

TripAdvisor users rated this property 2 out of 5

Disappointing

ToriD480 (Villa Park, Illinois) on Jul 23, 2021

Exchanged thru Interval, 3 bedroom lockoff. Requested a high floor ahead of time and was placed on 2nd floor. Floors dirty in condo and dirty coffee pot. Missing quite a few dishes and cups which were replaced. Washer had broken knob which took 2 maintenance calls to fix. Have to communicate via text as phone waits are long. Went to the pool once, overcrowded and noisy with people in your personal space and hitting you with balls. Did the timeshare sales pitch which was not too great, Trancey left us sitting there for 20 minutes after we told her we weren’t buying and we were there way longer than 90 minutes

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