Active Advisories
Following American Hotel & Lodging Association's (AHLA) recent announcement of its "Safe Stay Guest Checklist"—and following medical expert guidance to help reduce the spread of COVID-19—all Hyatt hotels in the U.S. and Canada will require face coverings within indoor public areas beginning Monday, July 27, for the foreseeable future.
Public areas may include hotel lobbies, meetings and events spaces, restaurants and bars, and fitness centers. Some guests may be exempt from this mandate, including but not limited to guests with medical conditions, guests consuming food or beverages in restaurants, and children under the age of 2.
Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
Hyatt Regency Indian Wells Resort & Spa is set against a lush backdrop of scenic gardens and striking desert landscapes located minutes from Palm Springs. Nestled among 45 acres of tranquility, guests are instantly transported to a calm retreat in an iconic desert setting. Featuring 530 newly imagined and modern guestrooms, the resort provides guests with the quintessential desert escape. From the award-winning Aqua Serena Spa to the Clive Clark-designed Golf Course, choice of seven pools and four signature restaurants, guests can relax, play and indulge in the luxurious desert setting of Indian Wells.
Resort fees include
- Access to fitness center 24 hr/day.
- Complimentary in/out faxes
- Complimentary local and 1-800 calls.
- Complimentary golf bag valet and storage.
- Complimentary bike and helmet rental.
Check in
4 p.m.
Check out
11 a.m.
Rooms
530
Inclusions
Rooms
- 1 king bed, or 2 double beds
- Mountain or Garden View Room
- 1 king bed, or 2 double beds
- Mountain or Garden View Room
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 4 guests in the room
- Coffee maker
- Complimentary coffee/tea
- Desk
- Rollaway bed (on request, $)
- Safe
- TV
Amenities
Accessibility
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services available ($)
- Children’s pool
- Arts & crafts
- Pool activities
Camp Hyatt Kids Club ($)
Camp Hyatt Kids Club ($)
Age ranges
- Children ages: 0 to 17
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Oasis Pool Bar | Bar, Pool bar | Open air |
| Agave Sunset | Bar |
Check-in and check-out times
Check-out time: 11 a.m.
Connectivity
Wi-Fi
- Lobby
- Select public areas
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Lantana | À la carte | International | Breakfast, Dinner, Lunch | |
| Roadrunner Café (open 11am to 5pm) | À la carte | International | Dinner | |
| Agave Sunset | Snack bar | International | Snacks | |
| Espresso Deli and Café (open 5:30pm to 6pm) | Snack bar | Coffee and Pastries | Snacks |
Facilities
- Rooms: 530
Health and wellness
- Fitness centre: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
Location
Pools and recreation
Pools
- Adults only pools: 1
- Jetted pools: 2
- Kids pools: 1
- Outdoor pools: 5
- Cabanas: Included
- Water slides: Included
Golf
- Golf: on site ($)
- Golf lessons: on site ($)
Other sports
- Bicycles: on site
- Hiking: on site
- Tennis courts: on site
Other activities
- Arts and crafts: on site
- Daily activities: on site
- Games room: on site
Shops and services
- ATM
- Baggage check
- Business centre
- Concierge
- Currency exchange
- Giftshop available ($)
- Laundry facilities available ($)
- Meeting facilities available ($)
- Parking available ($)
- Tour desk
- Valet parking available ($)
- Car Rental Desk available ($)
- Safety Deposit Box at the Front Desk
Oasis Pool at night
Agave Sunset Lounge
Clubhouse
Family pool at night
Golf course
Spa pool
Spa
Oasis pool cabanas
Agave Sunset Lounge patio
Location
Reviews
Eat place we’ve ever stayed
live4tomorrow89 (Santa Paula, California) on Sep 21, 2021
This was the most spectacular place we have ever stayed. My kids swam in the many pools for hours on end eachday. They have two water slides for taller children I believe 48” and a smaller water slide for children 42” or with an adult. My son is 10 and my daughter is 2 1/2 and it’s hard for us to pick places where they can both have fun, but we don’t ever need to look any further this place had it all, for all of us.
More Good than Bad
javapick (Santa Ana, California) on Sep 21, 2021
My check-in experience was less than desirable. I checked in and was offered a king rather than the block-rate double queen I had reserved. I happily accepted. When in the room, the low-level view of the valet area wasn't enjoyable, so I asked if there was a room with a view. I was moved to a room with a pool view at the additional cost of $10 per night, which I didn't mind. However, the balcony door could not be unlocked, I stepped on a metal object on the carpet with my bare foot while trying to get to the phone to request someone to look at the balcony door. I got to the nightstand where the phone was, and there was hair on it. I picked up the phone and there was crud on the handset and on the base. Clearly, the whole room hadn't been vacuumed or wiped down, much less disinfected. Who knows how long it had been since the balcony had been cleaned if you couldn't even get out to it. I used the speaker phone to call the front desk. After ringing for about a minute with no answer, I went to the front desk to ask for a clean room. The clerk questioned what time I arrived, saying that if they knew I was arriving late they would have had my room ready. Clearly she hadn't noted the number of rooms I had already been in, nor did she seem to recognize that I had called two days prior to inform the hotel of my late arrival. Her casting blame on me for being given a dirty room was disappointing. Ultimately, she assigned me to another room and she finished by being very kind. I requested assistance in moving my belongings from the dirty room to the new one. The man who helped me was kind and helpful. A few minutes after I had my belongings moved over, the front desk clerk called, apologizing for the inconvenience and extending a $75 credit to my account. That was unexpected but appreciated. In the morning, I received a call and an email from the Guest Services manager saying that my first night's rate would be reduced by 50%. Again, not expected, but appreciated. One thing that I found odd, and it could be that I simply wasn't looking in the right place, I couldn't find dining options information anywhere. Not on the guide on the TV, not on the hotel info provided via the scan code link on the check-in paperwork, and there was no printed info in the room. Lastly, at the pools, there were often empty drink cups, essentially trash, laying around all over the grounds. It's disappointing that guests are so messy, but there was also pool staff delivering orders, walking
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